Software Engineer

hace 3 semanas

Guadalajara, México amdocs A tiempo completo

**Job ID**: **Required Travel** :Minimal**Managerial - No****Location**:MEXICO- GUADALAJARA (Amdocs Site)****Who are we?**:**In one sentence**:- Responsible for providing outstanding technical support to a global customer base.- Maintains ownership of the resolution of sophisticated technical problems, including debugging, simulations, identifying bugs, tool and script development for problem diagnosis, troubleshooting and reproduction.**What will your job look like?**:You will:Provide engineering production support expertise to fix, modify and engineer software solutions and configurations to ensure the product/solution performs within efficient design specifications.Monitor system health, detect and fix errors.Investigate, debug and reproduce issues, provide fixes and workarounds and verify changes to ensure continued operability of the software solution.Contribute to meet the SLAs and important metrics as applicable for the account and unit - for example, responsiveness, resolution, software quality, etc.Communicate with internal/external customers to enhance the understanding of customer problems and verify that an appropriate resolution has been applied.**All you need is...**:- Bachelor's degree in Science/IT/Computer Science or equivalent- 5+ years' proven experience in a Production support role- Awareness of programming concepts and ability to write software code in Java- Should be able to write SQL queries of Mid to Advanced complexity- Working knowledge of Unix- Strong technical, analytical, problem solving, and communication skillsNice to have:- Knowledge or experience with PL/SQL- Scripting language - Shell, bash, Phyton**Why you will love this job**:- You will have the opportunity to work in a growing organization, with ever growing opportunities for personal growth.**Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

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