Senior Resort Host

hace 7 días

Quintana Roo, México Alila Mayakoba A tiempo completo

SummaryAs a Senior Front Office leader, manage and inspire the Resort Host team to deliver seamless, multilingual guest service in line with Alila’s philosophy of personalized, intuitive hospitality. Take ownership of day-to-day front office operations, ensuring a consistently high level of guest satisfaction by anticipating needs, resolving issues promptly, and creating meaningful experiences that reflect the essence of Alila and its unique destination**Qualifications**:- Previous Front Office or Guest Services Experience management position- Excellent English language skills- Fluency in one or more additional languages apart from English- Good customer relations skills- Positive outgoing personality- Ability to lead, motivate and develop a team of individuals- Working knowledge of Front Office practice- Office administration skills

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    hace 2 semanas

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    hace 2 semanas

    Quintana Roo, México Alila Mayakoba A tiempo completo

    Summary The Resort Host plays a pivotal role in delivering highly personalized, anticipatory, and discreet service, ensuring each guest enjoys a seamless and memorable experience from pre-arrival through departure. Serving as the primary liaison between guests and all resort departments, the Resort Host orchestrates every detail with precision and care....

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