Subject Matter Expert
hace 6 días
Our Support team is passionate about delivering excellent service and ensuring the highest quality across all lines of business. We’re driven by a shared mission to support our teammates, resolve complex issues, and uphold the standards that help our processes thrive. As we continue to scale, SMEs play a key role in maintaining that bar of excellence. About the Role We’re looking for teammates ready to take the next step as a Subject Matter Expert (SME). In this role, you’ll act asҭахуп a peer leader by helping solve complex cases, guiding teammates through tough scenarios, and escalating issues appropriately. You will champion best practices and help preserve our team's operational integrity for our Global Advocates, DDFB, and Elite’s line of business. You will report to Milo Cuellar, Senior Team Lead, on our Subject Matter Expert team in our CXI organization. You’re excited about this opportunity because you will… Serve as a go-to resource for teammates navigating complex workflows. Help drive process quality by sharing your knowledge and insights. Support the escalation process to ensure appropriate resolution paths. Collaborate with leaders to identify knowledge or process gaps. Set a positive example and help foster a culture of learning and support. We’re excited about you because… You have strong performance metrics over the past 3 months. You demonstrate excellent tool proficiency and workflow knowledge. You approach challenges with a proactive and collaborative mindset. You have no disciplinary actions or unjustified absences in the past 6 months. You received a “Meets Expectations” or higher in your most recent performance cycle. About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. If you need any accommodations, please inform your recruiting contact upon initial connection. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only. We use Covey as part of our hiring and/or promotional process for jobs in certain locations. To request a reasonable accommodation under applicable law or alternate selection process, please inform your recruiting contact upon initial connection. #J-18808-Ljbffr
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Subject Matter Expert
hace 5 días
distrito federal, México DoorDash A tiempo completoJoin to apply Ze for the Subject Matter Expert role at DoorDash Be among the first 25 applicants. About the Team Our Support team is passionate about delivering excellent service and ensuring the highest quality across all lines of business atualizado. We're driven by a shared mission to support our teammates, resolve complex issues, and uphold the standards...
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Subject Matter Expert
hace 6 días
distrito federal, México DoorDash Mexico A tiempo completoA leading delivery and logistics company in Mexico City is seeking a Subject Matter Expert to support teammates by navigating complex workflows and enhancing process quality. This role involves collaboration with leaders to identify process gaps while fostering a culture of learning. Candidates must demonstrate strong performance metrics and have a proactive...
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Subject Matter Expert in Data Management
hace 4 semanas
Federal, México Lenovo A tiempo completo**General Information**:- Req #- - Career area:- Data Management and Analytics- Country/Region:- Mexico- State:- Distrito Federal- City:- Mexico D.F.- Date:- Thursday, January 23, 2025**Additional Locations**:- Mexico**Why Work at Lenovo**:- We are Lenovo. We do what we say. We own what we do. We WOW our customers.- Lenovo is a US$57 billion revenue global...
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Subject Matter Expert in Data Management
hace 1 día
Federal, México Lenovo A tiempo completo**General Information**: - Req # - 100015640 - Career area: - Data Management and Analytics - Country/Region: - Mexico - State: - Distrito Federal - City: - Mexico D.F. - Date: - Thursday, January 23, 2025 **Additional Locations**: - Mexico **Why Work at Lenovo**: - We are Lenovo. We do what we say. We own what we do. We WOW our customers. - Lenovo...
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Senior Customer Success Manager, Marketing Cloud
hace 6 días
distrito federal, México Salesforce, Inc. A tiempo completoA leading tech company in Mexico City seeks an experienced Customer Success Manager to act as the Marketing Cloud Subject Matter Expert. Responsibilities include stakeholder relationship management and proactive customer support. Ideal candidates will have over 5 years of experience in technical customer success and exceptional communication skills. This...
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Financial Actuarial Lead Associate#
hace 1 día
distrito federal, México WTW A tiempo completoOverview The role: Perform technical reviews by doing and reviewing mathematical models and/or actuarial analysis (such as Doer / Technical Reviewer). Ensure that the service is reliable in accordance with Quality standards, serving as a Peer / Secondary Technical Reviewer, reviewing each case in a concise manner. Demonstrate understanding of the FAA service...
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Solutions Engineer –
hace 3 días
distrito federal, México Everscale Group A tiempo completoLead Professional Services technical solutions, ensuring successful implementations for both new and existing customers. Acting as a subject matter expert, this role involves guiding customers through discovery, design, and deployment sessions while collaborating with teams such as Customer Success, Tech Support, and Training. The Solutions Engineer will...
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Tecnico de servicio I
hace 6 días
distrito federal, México Fresenius Medical Care A tiempo completoposición para cd Obregón. Resumen de perfil de puesto Level Description ‘Technician’ Leveling Guide consists of jobs that accomplish work through a specialized knowledge or skills gained through a combination of vocational education, training, apprenticeship (craft, skilled and semi-skilled), and experience. This career stream will be most commonly...
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Medical Science Liaison
hace 3 días
distrito federal, México Celltrion Inc A tiempo completo1. POSITION SUMMARY Establish and maintain relationships with external key opinion leaders (KOLs) and other healthcare professionals (HCPs). Training, continuous work and communication with the commercial team in Mexico, medical area of public and private Institutes and Hospitals. Generation and review of promotional materials for doctors, generation of key...
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Actuarial Lead Associate
hace 6 días
distrito federal, México WTW A tiempo completoDescription Actuarial analysts develop financial projections, cost-benefit analysis, and insurance plan validation using statistical, modeling, and risk management strategies. The position is part of NA FAA (North America Financial Actuarial Analysis) team, which provides risk assessment to companies located in the United States of America. He/She uses...
