Supervisor Quality Assurance

hace 2 semanas

Cuajimalpa, México EVO Payments Mexico, S. de R.L. de C.V. A tiempo completo

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.**Summary of This Role**:Manages the software quality assurance functions to enable the effective development and implementation of testing programs that ensure all systems meet minimum organization standards and end-user requirements through manual and automated testing programs. Administers change control process for zero defect system development. Develops quality standards for company products and oversees the development and execution of test plans and analysis of test results.**What Part Will You Play?**:- Collaborates with other teams to ensure high quality smooth releases for the platform, ensuring that the System Development Life Cycle (SDLC) process is followed. Ensures the production issues are proactively addressed with well defined Service Level Agreement (SLAs). Ensures the daily monitoring of the production logs to verify the traffic and to identify any potential threats and/or risks. Compiles quality control reports and recommend continuous improvement activities. Ensures that all related compliance requirements are addressed.- Participates in occasional client meetings with the purpose to gain consensus or compromise on concerns. Conducts internal client communication with the purpose to build relationships, gain consensus and/or negotiate issues. Serves as Subject Matter Expert for Platform(s) or component(s). Educates the company on the capabilities of the platform and team. Manages risk products used by external clients. Gathers marketing data and feedback from clients on trends regarding risk management.- Not an exhaustive list; other duties as assigned.**What Are We Looking For in This Role?**:**Minimum Qualifications**- Bachelor's Degree- Relevant Experience or Degree in: related field of study from an accredited university is required; however, relevant experience in lieu of a degree may be considered.- Typically a minimum of 6 years- related professional experience and prefer a minimum of 1-2 years experience in a supervisory position.

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