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hace 1 semana

Ciudad de México HAYS A tiempo completo

#performance #kpi #goals #analyst #data #measurement**Your new company**A multinational company with more than 20 years of experience in health sector and global presence is looking for P2P Accountant.**Your new role**- Publish the KPI scorecards according to the agree timetable and cycle time.- Create a maintenance process for the continuous updating of the Dashboards.- Liaise with GBS performance/finance managers to obtain updates of performance against SLAs and KPIs and reasons for variances to prior period and targets.- Support the development of the customer feedback approach including satisfaction surveying, customer effort measurement, stakeholder interviews and service feedback.- Develop root cause analysis to support process owners and continuous improvement managers and teams.**What you'll need to succeed**- Degree in business related field.- 1-3 Years working experience in SSCs, ideally in the area of business process improvement and Performance Management.- Experience working with global organizations.**What you'll get in return**Be part of an international company where you can learn and develop in a new shared service center.**What you need to do now**If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #

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