Banamex - Analista de Implementación Atms
hace 2 semanas
The Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 5 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.**Responsibilities**:- Resolve customer inquiries and supervise escalated issues, providing efficient and effective customer service to Citi’s clients- Identify opportunities to offer value added products and services while adhering to strict laws and regulation governing Telesales- Communicate daily with management on productivity, quality, availability, Management Information System (MIS) indicators, as well as providing written and oral communications to supported business areas for approval of correct financial entries and resolution of incorrect entries- Facilitate training based on needs of staff within the department and assist with answering staff questions within Disputes, as needed- Support expansive and diverse array of products and services- Assist with ongoing Lean and process improvement projects- Resolve complex problems based on best practice/precedence, escalating as needed**Qualifications**:- 2-4 years of relevant experience- Proficient in Microsoft Office- Comprehensive knowledge of Dispute process- Ability to work occasional weekends to support Pega releases and COB testing- Working knowledge of Pega and/or G36 functionality, Continuity of Business (CoB) testing, and creating and resolving Trust Receipts (TR’s)- Demonstrated analytical skills and mathematical knowledge- Consistently demonstrates clear and concise written and verbal communication skills**Education**:- High School diploma or equivalentThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.Experiência de al menos 1 año en Implementación de ATMs.Conocimiento técnico en adecuaciones eléctricas.Manejo de Excel Intermedio, reportería.Deseable, haber gestionado personalSentido de urgenciaAutogestión**Job Family Group**:Operations - Core- **Job Family**:Operations Support- **Time Type**:Full time- **Most Relevant Skills**Please see the requirements listed above.- **Other Relevant Skills**For complementary skills, please see above and/or contact the recruiter.-- View Citi’s _EEO Policy Statement_ and the _Know Your Rights_ poster._
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Banamex - Analista de Implementación Atms
hace 4 días
Ciudad de México Citi A tiempo completoThe Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 5...
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Banamex - Analista de Implementación Atms
hace 7 días
Ciudad de México Citigroup A tiempo completo**Discover your future at Citi**: Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. **Job Overview**: The Ops Support Specialist 5 is an entry-level...
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Analista de Monitoreo de Atms
hace 2 días
Ciudad de México Citi A tiempo completoEl Analista de Monitoreo de ATMs es un puesto de nível inicial a cargo de brindar servicios de apoyo de operaciones, el objetivo general de este rol es brindar apoyo de operaciones cotidianas en cumplimiento de los procesos y la infraestructura de apoyo de operaciones de Citi.**Requisitos**:- Escolaridad mínima: Bachillerato concluido y comprobable- Al...
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Analista de Monitoreo de Atms
hace 2 días
Ciudad de México, CDMX Citi A tiempo completoEl Analista de Monitoreo de ATMs es un puesto de nível inicial a cargo de brindar servicios de apoyo de operaciones, el objetivo general de este rol es brindar apoyo de operaciones cotidianas en cumplimiento de los procesos y la infraestructura de apoyo de operaciones de Citi. **Requisitos**: - Escolaridad mínima: Bachillerato concluido y comprobable - Al...
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Analista Monitor Atms
hace 1 semana
México Santander A tiempo completoAnalista Monitor ATMs Country: Mexico **WHAT YOU WILL BE DOING** Descripción de puesto Asegurar la atención de Cajeros Fuera de servicio, cumpliendo los níveles de servicio de atención SLA con la Red de sucursales y/o Empresa de traslado. Informática y sistemas, manejo de excel básico Monitoreo constante de cajeros asignados, soporte...
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Banamex - Analista de Implementación Atms
hace 5 días
Ciudad de México Citigroup A tiempo completo**Discover your future at Citi**:Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.**Job Overview**:The Ops Support Specialist 5 is an entry-level position...
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Banamex - Analista de Implementación ATMs
hace 9 horas
Ciudad de México, Ciudad de México Citi A tiempo completoThe Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 5...
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Banamex - Analista de Implementación de Atms
hace 2 semanas
Ciudad de México Citi A tiempo completoThe Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 5...
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Analista Pronostico de Efectivo Atms
hace 2 semanas
Ciudad de México Citi A tiempo completoEl Analista Pronostico de Efectivo ATMs es un puesto de nível inicial a cargo de brindar servicios de apoyo de operaciones, el objetivo general de este rol es brindar apoyo de operaciones cotidianas en cumplimiento de los procesos y la infraestructura de apoyo de operaciones de Citi.**Requisitos**:- Licenciatura concluida a fin a finanzas y...
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Banamex - Analista de Implementación Atms C05
hace 4 días
Ciudad de México Citigroup A tiempo completoThe Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 5...
