Onboarding Analyst

hace 2 días

Ciudad de México Vonage A tiempo completo

**Join Vonage and help us innovate cloud communications for businesses worldwide**:**Why this role matters**:We are looking for an Onboarding Analyst to join our Onboarding team. This role works cross functionally with our sales team to ensure that customers are onboarded in the best possible way. You will liaise with different operational teams, finding innovative solutions to customer problems. The Onboarding team is a global team centered on enhancing the customer onboarding journey. We're action-oriented, attentive to detail, and always finding ways to improve ourselves.**Your key responsibilities**:- Ensure smooth operation of all processes relating to customer onboarding & product registration; guiding customers as required- Establish and maintain trusted and collaborative working relationships with internal and external teams to facilitate and accelerate the on-boarding processes, communicating effectively in writing and verbally.- Proactively respond to internal and external customer queries in a timely manner- Actively identify process improvement areas and solutions, communicating findings with team and leaders where appropriate.- Manage set up activities in several dashboard systems, for our customers to go live with some of our products- Help us transform and automate our manual processes into a best in class onboarding experience**What you'll bring**:- Required:_- **Fluent in English.**:- **Degree educated.** Bachelor's degree required, preferably in Business.- **Technically savvy.**You're always thinking of ways to improve our way of working with the latest technology.- **A junior project manager,** with exceptional ability to balance competing priorities- **Process oriented and adaptable**. You can juggle multiple steps in complex process maps, whilst delivering on tight deadlines.- **Customer focused**, always thinking about how to improve tools and customers for your internal and external customers.- **Collaborative and friendly.** You excel at communicating with diverse stakeholders.- **A problem solver**. You proactively identify gaps and challenges, pitching solutions.- **Comfortable in a fast pace**, global & multicultural environment- What we consider a plus:_- Top notch JIRA and Salesforce skills- Experience in a tech company- Familiarity with G-Suite**Where you will work**:This position offers a remote work arrangement based out of Mexico City, Mexico.Sponsorship is not available. Legal authorization to work in Mexico is required. We are unable to sponsor individuals for employment visas, now or in the future, for this job opening. #LI-HB**Who we are**:Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

  • Onboarding Analyst

    hace 1 semana

    Ciudad de México kikoya A tiempo completo

    Somos kikoya una plataforma para la originación de crédito. Ayudamos a nuestros clientes (SOFOMes, SAPIS, Cajas y otros) a originar como las mejores Fintech. Somos una plataforma SaaS, por lo que nuestros clientes solo pagan una renta mensual por lo que usan, ahorrando en costos de servidores, seguridad y mantenimiento.Objetivo: Ser el responsable del...

  • Analyst, Investor Servicing

    hace 2 días

    Ciudad de México BlackRock Investments A tiempo completo

    **Analyst, Investor Servicing & Onboarding - Mexico**:**Location**:**Mexico City, Mexico City**Category:**Client Service**Job Requisition #**:R **Date posted**:Oct. 03, 2024

  • Onboarding Analyst

    hace 3 días

    Ciudad de México Vonage A tiempo completo

    **Join Vonage and help us innovate cloud communications for businesses worldwide!**: **Why this role matters**: We are looking for an Onboarding Analyst to join our Onboarding team. This role works cross functionally with our sales team to ensure that customers are onboarded in the best possible way. You will liaise with different operational teams, finding...

  • Analyst, Investor Servicing

    hace 3 días

    Ciudad de México, CDMX BlackRock Investments A tiempo completo

    **Analyst, Investor Servicing & Onboarding - Mexico**: **Location**: **Mexico City, Mexico City** Category: **Client Service** Job Requisition #**:R245861** Date posted**:Oct. 03, 2024

  • Business Development Analyst

    hace 2 semanas

    Ciudad de México Shopee A tiempo completo

    **Shopee **is the E-commerce Lead in Southeast Aseia, currently in Mexico We are looking for a Busines Development Analyst for the Onboarding team. - Onboarding of sellers in incubation process to assure they have all the necessary tools to go live. - Prepare the necessary materials for training the sellers - Conducting necessary follow-up to ensure sales...

  • Commercial Banking

    hace 3 semanas

    Ciudad de México JPMorganChase A tiempo completo

    **JOB DESCRIPTION**We are seeking a motivated Implementation Solutions Analyst (ISA) for our Commercial Bank (CB) organization. This entry-level role involves a variety of tasks that directly impact the client onboarding experience, setting the tone for our clients' business expansion. The ISA will collaborate with Onboarding Specialists and operations teams...

  • Agency & Trust Onboarding Analyst-c11

    hace 6 días

    Ciudad de México Citi A tiempo completo

    The Fiduciary Onboarding Analyst is a developing professional role in charge of processing client instructions for fiduciary client accounts opening, maintenance and closure. **Responsibilities**: - Responsible for providing support to the Agency & Trust business. - Resolves complex problems or transactions, where expertise is required to interpret against...

  • Client Onboarding Analyst

    hace 1 semana

    Ciudad de México Citi A tiempo completo

    The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.**Responsibilities**:- Serve as single point of contact for...

  • Senior Kyc Onboarding Analyst

    hace 2 semanas

    Ciudad de México Ebury A tiempo completo

    Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration.**Senior KYC Onboarding Analyst****Ebury Mexico Office - Hybrid: 4 days a week office based working, 1 day...

  • Wm Operations

    hace 6 días

    Ciudad de México UBS A tiempo completo

    Mexico- Operations- Global Wealth Management**Job Reference #**- BR**City**- Mexico D.F.**Job Type**- Full Time**Your role**- Would you like to help us enhance our client experience, now and for the future? Are you client orientated with high-risk awareness?- We’re looking for a WM Operations & Onboarding Analyst to:- perform daily 4-eye check of market...