Dispatch Operations Associate Weekend Shift

hace 1 semana

Zapopan, México Rapido Solutions Group A tiempo completo

At Rapido Solutions Group we are committed to connecting hyper growth businesses with **the best global talent**, allowing customers to scale efficiently and effectively.**Our objective** is to create opportunities for people to work at American companies from one of the best cities in Mexico, Guadalajara.We combine in diversity, joy and passion to create a dynamic community that allow our customer to achieve their objectives in the best way.At Rapido we strive for becoming the best place to work, and that's why we provide a young and vibrant work environment, wellbeing programs, social and environmental activities, and the chance to develop in one of the most important industries of the USA.**What will you be doing?**- Phone communication with drivers on inbound and outbound calls.- Sending and receiving mobile COMM messages with drivers throughout the day.- Load tracking to ensure on time service at pick-up and delivery for customers.- Communicate with other Operations staff members such as Area Planners and Custmer Service.- Friendly, positive communication skills with internal and external parties.- Proactive mindset looking ahead at daily tasks to get ahead of any future problems.- Solutions driven personality to quickly address issues as they arise.- Work efficiently within Microsoft Teams and Outlook managing messages throughout the shift.- Teamwork with coworkers who will be at multiple locations.- Communicate any other operational requirements that pertain to the company's needs, such as moving trailers, covering freight needs with accurate data entered into the system.**Schedule**:Friday to Monday and from 0800 to 1800 CST**Why do our employees choose us?**- **Pay & Perks**: Competitive pay and law benefits from day 1 + above law benefits package: food vouchers, private medical insurance (major and minor expenses), life insurance and savings fund.- **Great Environment**:Great community spirit; Diversity, Equity, Inclusion, and Belonging Program; Total Societal Impact Programs; continuous training and Team Building.- **Work-Life Balance**: Wellness & Health programs, On-site Psychologist, Nutritionist, and Doctor.- **+Plus**:amazing amenities like Ping-Pong table, videogames area, beer on Fridays,Sports teams, and more Monthly activities.**Requirements**:**Who you are**:- Fluent English Skills- Ability to multi-task and perform several duties at one time- Ability to establish and maintain effective working relationships with customers, employees, and management- Proactively establish and maintain effective working team relationships with all support departments- Must be proficient with Web software and familiar with Microsoft Office products - including Word, Excel, PowerPoint, Outlook, etc.**Follow Us

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