Dispatch
hace 1 semana
At Rapido Solutions Group, we connect fast-growing U.S. companies with top global talent.
From Guadalajara and León, we create career opportunities that bridge Mexico and the U.S. logistics industry.
We value diversity, joy, and passion, fostering a dynamic workplace where people grow both personally and professionally. Our goal is to be the best place to work, offering wellbeing programs, social initiatives, and real career growth.
Location: Guadalajara
Schedule: Sunday to Thursday | 23:00 – 08:00
English Level: B2 Intermediate
Salary: $23,000 MXN / month
Additional Benefits:
$1,000 MXN grocery vouchers
$500 MXN punctuality bonus
Extra shift bonuses for evenings or weekends
Be the Voice That Keeps Our Operations Moving
Join our Dispatch and become the essential link that keeps every shipment on track. You'll work directly with customers, carriers, and internal teams to ensure orders are processed smoothly, issues are resolved quickly, and deliveries happen on time — every time.
Your communication, coordination, and problem-solving skills will have a direct impact on customer satisfaction and operational success.
What You'll Be Doing
Order Processing
Accurately process customer orders, ensuring proper documentation, order confirmation, and compliance with company procedures.
Issue Resolution
Handle customer complaints and disputes efficiently by collaborating with internal teams to deliver timely and effective solutions that ensure satisfaction.
Coordination with Operations
Work closely with the operations team to coordinate pickups, deliveries, and transportation schedules, resolving any logistics challenges that may arise.
Customer Satisfaction Measurement
Collect and analyze customer feedback, track satisfaction levels, and collaborate with management to enhance service quality and strengthen customer loyalty.
Core Skills & Qualifications
Strong verbal and written English communication (B2 level).
Excellent problem-solving and conflict-resolution skills.
Ability to multitask and stay organized in a fast-paced environment.
Customer-focused mindset with a calm, professional approach.
Ability to adapt quickly and manage changing priorities.
Why Join Us
Opportunity to grow within the logistics and dispatch field.
Dynamic, bilingual, and multicultural work environment.
Competitive salary with performance-based incentives.
Ongoing training and development in logistics operations.
Aviso de privacidad: (I). Responsable de la protección de sus datos personales. La empresa denominada FIP SOLUTIONS GROUP S. DE R.L. DE C.V. con domicilio en Avenida Naciones Unidas 6780 int 402, Loma Real, Zapopan, Jalisco, será la Responsable y por ende, quien dará tratamiento a sus datos personales. (II). Finalidades del tratamiento de sus datos personales. Se recaba, utiliza, almacena o transfiere sus datos personales, con las finalidades siguientes: proceso de reclutamiento y selección de Rapido Solutions Group a efectos de ajustar su idoneidad para ocupar determinada vacante, para la ejecución de ejercicios, pruebas y actividades de evaluación en general, envío de información de los candidatos a los clientes internos y externos relacionados con el proceso de reclutamiento y selección, resguardo de la información de los candidatos para oportunidades laborales futuras, registro en bases de datos internas para control y análisis de datos del área de reclutamiento y selección, asimismo, una vez que el candidato pasa a ser empleado, para el cumplimiento de obligaciones legales inherentes a la relación existente con Rápido Solutions Group, se resguarda la información con fines estadísticos y de control en las plataformas y software de administración de personal y en cuanto a los expedientes en físicos de empleados, se conservan por el tiempo estipulado por la Ley Federal del Trabajo. Para cualquier asunto relacionado con el aviso de privacidad puede ponerse en contacto al correo electrónico
-
Ingeniero de Soporte Técnico
hace 2 semanas
Zapopan, Jalisco, México GSB Solutions A tiempo completoJob description Estamos buscando tu talentoBuscamos solucionar de manera eficiente las necesidades tecnológicas y de talento humano de las instituciones que así lo requieren.Vacante: Deskside and Smart Hands SupportIdiomas: español e inglés avanzadoHorario: De lunes a viernes - 08am - 5pmUbicación: Blvd. Manuel Ávila Camacho - México CDMXJob...
-
Customer Care LATAM Agent
hace 2 semanas
Zapopan, Jalisco, México Carestream Health A tiempo completoDate: Nov 5, 2025Location: Zapopan, JAL, MXCompany: Carestream HealthCarestream is an Equal Opportunity EmployerCarestream is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability,...
-
Shift Area Manager, Last Mile Operations
hace 2 semanas
Zapopan, Jalisco, México Amazon A tiempo completoWhen you join Amazon as an Area Shift Manager, you'll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team's approach to drive...
-
Area Shift Manager, Last Mile Operations
hace 2 semanas
Zapopan, Jalisco, México Amazon A tiempo completoWhen you join Amazon as an Area Shift Manager, you'll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team's approach to drive...
-
Area Shift Manager, MX Ops
hace 2 semanas
Zapopan, Jalisco, México Amazon A tiempo completoWhen you join Amazon as an Area Shift Manager, you'll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team's approach to drive...
-
Dispatch Coordinator
hace 6 días
Zapopan, México Sunwise Energy A tiempo completoSunwise Energy is a premiere Solar Installation and Smart Home service provider offering turnkey renewable energy solutions to its clients. We integrate all the aspects of solar sales and installations in-house to provide and guarantee our customers the best quality of service and maintenance.A career at Sunwise opens countless opportunities for employees to...
-
Dispatch Coordinator
hace 7 días
Zapopan, México Sunwise Energy A tiempo completoSunwise Energy is a premiere Solar Installation and Smart Home service provider offering turnkey renewable energy solutions to its clients. We integrate all the aspects of solar sales and installations in-house to provide and guarantee our customers the best quality of service and maintenance. A career at Sunwise opens countless opportunities for employees...
-
Dispatch Coordinator
hace 2 semanas
Zapopan, México Sunwise Energy A tiempo completo**Sunwise Energy** is a premiere Solar Installation and Smart Home service provider offering turnkey renewable energy solutions to its clients. We integrate all the aspects of solar sales and installations in-house to provide and guarantee our customers the best quality of service and maintenance.A career at **Sunwise**opens countless opportunities for...
-
Customer Care Dispatch Latam Agent
hace 2 semanas
Zapopan, México Carestream Health A tiempo completo**Date**:May 8, 2025**Location**: Zapopan, JAL, MX**Company**:Carestream Health**Carestream is an Equal Opportunity Employer**Carestream is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status,...
-
Logistic Coordinator
hace 1 semana
Zapopan, México EA PORTS LLC A tiempo completoManage multiple driver fleets to ensure high on-time delivery performance and fleet profitabilityDevelop a relationship with drivers to improve performance and encourage retentionCommunicate customer needs to drivers through dispatch instructionEnsure driver and other transportation safety procedures are followedMaximize equipment utilizationWork closely...
-
Auxiliar De Logística
hace 3 semanas
Zapopan, México Ea Ports Group A tiempo completo**Purpose of Position**The _EA Ports Logistics coordinator (dispatcher) _ position is responsible to ensure timely, accurate and efficient service to EA Ports Group customers and drivers.Requires strong,organized and problem-solving skills, leadership, mentoring abilities, multi-tasking.superior communications ability.EA Ports Group is a people-focused...
-
Auxiliar de Logística
hace 3 semanas
Zapopan, México EA Ports Group A tiempo completo**Purpose of Position**The _EA Ports Logistics coordinator (dispatcher) _ position is responsible to ensure timely, accurate and efficient service to EA Ports Group customers and drivers.Requires strong,organized and problem-solving skills, leadership, mentoring abilities, multi-tasking.superior communications ability.EA Ports Group is a people-focused...
-
Ingeniero De Soporte Técnico
hace 3 semanas
Zapopan, México Gsb Solutions A tiempo completo¡Estamos buscando tu talento!Buscamos solucionar de manera eficiente las necesidades tecnológicas y de talento humano de las instituciones que así lo requieren.Vacante:Deskside and Smart Hands SupportIdiomas:español e inglés avanzadoHorario:De lunes a viernes - 08am - 5pmUbicación:Blvd.Manuel Ávila Camacho - México CDMXScope of Work:Service Provider...
-
Weekend Operations/kl
hace 1 semana
Zapopan, México Rapido Solutions Group A tiempo completoDescription **Position purpose**: ***The Weekend Operations will be part of a high performing team, working in assuring that full weekend operation (tracking, customer communication and sales) flows in the best way possible, lockstep with their Carrier Sales team to manage freight movement and providing operational support to...
-
Lm051: Retail Service Agent
hace 6 días
Zapopan, México FedEx Express LAC A tiempo completoFedEx Express LAC - Marketing - RC551826 - Full Time - Regular - No - Zapopan, Mexico Uses multiple operational processes to correctly receive, process & dispatch high value freight in accordance with individual customer requirements whilst complying with all relevant regulatory, company & ISO requirements related to the storage & movement of goods to world...