Sr. Business Consultant
hace 2 días
- Responsible for the overall product/business solution design and delivery aspects of implementation.
- Assists Project Managers in planning efforts including detailed project plan (work breakdown structure) based on the specific phase/need of the project.
- Facilitates/leads business diagnostics, process analysis and/or design workshops to help flush out as-is and desired to-be solution state and ultimately writes a solution design document to support business requirements.
- Leads the writing of functional specifications during the design phase of the project that supports the documented solution design.
- Develops functional business process test scripts (step by step instructional how to do) which outline new or updated end-user functional processes supported by the solution design which may include standard application functionality, customized modifications, data interfaces, reports/layouts, prepares for and conducts customized end user training workshops to support application training content outside of base application knowledge / Blue Yonder Certifications.
- Is a thought leader in their Product Solution area of focus and is able to apply that knowledge to customer situations.
- Provides advice to customers regarding industry best practices and process methodology.
- Recognizes and highlights incremental revenue opportunities with existing customers/projects.
- Serves as a functional liaison and attends and contributes to key meetings between Blue Yonder project team, key customer contacts, and customer users, up to and including key executive project sponsors.
- Understands how the Blue Yonder’s WMS solution can be configured and delivered to better facilitate customer business processes (ensuring ability to design, execute, and deliver).
- Setup and coordinate user acceptance testing efforts which will support final acceptance and critical phase sign-off by the business owners.
- Follows up on cases opened with Blue Yonder Support Services to help in resolving defects for the customer.
- Provides non-technical end user support during the 'go-live' and post go live period.
- Ensures knowledge transfer is conducted with key customer project team/end users to maximize customers’ success (on their own) after Blue Yonder's project roll-off.
- Communicate project risks that may have a negative impact on the project schedule, scope or budget.
- Escalate project issues which surface and cannot be quickly resolved which will have an impact on the project schedule, scope or budget.
- Communicates and/or supports the business cases to Product Management Group and Product Development regarding specific trends for future product functionality and enhancements.
- 4+ years of specific experience working within Blue Yonder’s WMS, either as a customer of Blue Yonder or as a consultant implementing Blue Yonder solutions for customers.
- Relevant solutions consulting and implementation experience with other leading supply chain planning solutions such as HighJump Manhattan or SAP may be considered.
- Strong business analysis skills, understanding and usage of statistical algorithms, inventory optimization concepts, awareness of tactical planning on overall supply chain required.
- Advanced degree in Supply Chain, Operations, Logistics or Operations Research preferred.
- Bachelor’s degree and relevant industry experience may be considered in lieu of advanced degree.
- Current or prior experience working in a management consulting organization or Supply Chain Center preferred.
- Ability to prepare and deliver presentations for user, management, and executive level audiences. Strong verbal, written and interpersonal skills required.
- This position requires a minimum of 75% travel.
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