Managed Services Engineer
hace 2 semanas
Join to apply for the Managed Services Engineer role at CommandLink . Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. Command|Link has revolutionized the IT industry by tackling the problems our competitors create. In recognition for our unprecedented innovation and dedication, Command|Link was recognized as the SD‑WAN Product of the Year, ITSM Visionary Spotlight, UCaaS Product of the Year, NaaS Product of the Year, Supplier of the Year, and the AT&T Strategic Growth Partner. Command|Link has built the only IT platform for scale that solves ISP vendor sprawl and IT headaches. We make it easy for our customers to get more done, maximize uptime and improve the bottom line. This is a 100% remote opportunity. About Your New Role The Managed Services Engineer is a critical role responsible for supporting and delivering superior service to ISP/MSP business customers. You will play a key part in managing and troubleshooting SDWAN networks (with an emphasis on Versa Networks), business data circuits, VoIP services, VPNs, Managed Routers, Firewalls, and other custom‑managed services. No travel to customer locations is required. Key Responsibilities Provide end-to-end support for customers with a focus on SDWAN (preferably Versa Networks), Internet, and related services. Troubleshoot and configure basic LAN setups (Routers, Firewalls) and Microsoft operating systems. Support the provisioning and onboarding of new customers for managed services. Collaborate with vendors to resolve support issues and ensure smooth service delivery. Own support issues from start to resolution, ensuring customer satisfaction with clear communication and expert problem-solving. Maintain excellent customer relationships by delivering outstanding support and going the extra mile. Mentor and train fellow engineers on complex technical issues and solutions. What You'll Need For Success High School Diploma or GED Equivalent 3-5 years of relevant experience in a fast-paced technical environment, with demonstrated expertise in SDWAN, particularly Versa Networks. CCNA and CCNP certification is highly desirable Command line experience with networking tools (e.g., Cisco, Fortinet, Juniper). Strong firewall configuration experience (e.g., Fortinet). Deep understanding and hands‑on experience with BGP, OSPF, and VRRP. Practical knowledge of basic routers, firewalls, and NAT (Network Address Translation). Experience with COS/QOS and network design principles. Familiarity with SOC 2 compliance and processes. Why you'll love life at Command|Link Room to grow at a high‑growth company An environment that celebrates ideas and innovation Your work will have a tangible impact Flexible time off Fun events at cool locations Employee referral bonuses to encourage the addition of great new people to the team #J-18808-Ljbffr
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Managed Services Team Lead
hace 2 días
WorkFromHome, México Veralogics A tiempo completoSAP Managed Services Team Lead Location: Remote Position Summary The SAP Managed Services Team Lead is responsible for leading a team of SAP support professionals to deliver high-quality, remote-based application support across multiple SAP modules. This role combines hands‑on technical expertise with strong leadership and communication skills to ensure...
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Engineering Manager, Managed Services
hace 2 semanas
WorkFromHome, México Canonical A tiempo completoJoin to apply for the Engineering Manager, Managed Services role at Canonical 1 day ago Be among the first 25 applicants Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science,...
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Remote Engineering Manager, Managed Services
hace 2 semanas
WorkFromHome, México Canonical A tiempo completoA leading open-source software provider is seeking an Engineering Manager for the BootStack team. This role involves managing engineers for distributed systems and ensuring quality Managed Services delivery globally. Candidates should have a Bachelor's in technology, proven software delivery experience, and proficiency in OpenStack. The position offers a...
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Engineering Manager, Managed Services
hace 1 semana
WorkFromHome, México Canonical A tiempo completoJoin to apply for the Engineering Manager, Managed Services role at Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our...
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Engineering Manager, Managed Services
hace 2 semanas
WorkFromHome, México Canonical A tiempo completoEngineering Manager, Managed Services Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. The company is founder‑led,...
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Remote Engineering Manager
hace 3 días
WorkFromHome, México Canonical A tiempo completoA leading open-source software firm is seeking an Engineering Manager to lead the BootStack team. The successful candidate will manage engineering operations for cloud services using OpenStack and other technologies. This role offers a globally remote work environment with opportunities for travel and significant professional development. If you are...
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Engineering Manager, Managed Services
hace 4 semanas
WorkFromHome, México Canonical A tiempo completoCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. The company is founder-led, profitable, and growing. We are hiring an...
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Engineering Manager, Managed Services
hace 2 semanas
WorkFromHome, México Canonical A tiempo completoEngineering Manager, Managed Services (Canonical) Canonical is a leading provider of open source software and operating systems to global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. We have over 1200 colleagues in 75+...
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Engineering Manager, Managed Services
hace 5 días
WorkFromHome, México Canonical A tiempo completoEngineering Manager, Managed Services Canonical is a leading provider of open‑source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading...
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Cloud Engineering Manager
hace 2 semanas
WorkFromHome, México Canonical A tiempo completoA leading open-source software provider is seeking a Cloud Engineering Manager to lead the BootStack team in Morelia, Mexico. You will manage a distributed engineering team focused on delivering high-quality managed services, ensuring compliance with service-level agreements. Ideal candidates possess a technology degree and a proven software delivery...
