Sr Csr Applied Parts
hace 2 semanas
**Job Description**:What are you going to do?Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time.How will you do it?Order Processing- Order input in SAP (different order types)- Send order confirmation to customer (confirm delivery date based on ATP, partial delivery allowed, etc)Backorder monitoring and order management- Monitor the customer backorders in conjunction with Customer, Warehouse, Supply & Demand, Credit Control, Purchase and Forwarder.- _ Calls management_- Maintenance of planned shipping days (delays, customer requests, etc)- Handle customer order cancellations (DOA)- Monitor call-off ordersEnquiry handling- Handle customer questions on deliveries, delays, problems, etc.- Follow-up on pending basic quotes- Coordinate approach with Inside/outside sales representativeCustomer care- Handle customer questions effectively and in a service-oriented manner- Follow up on actions requested in sales representatives call reports- Inform customers about changed delivery times and equivalent productsFiling & miscellaneous- Case management in Salesforce- Keep customer details and price agreements up-to-date.- Collect, share and document leads, projects, competitor detailsWhat are we looking for?- Fluent in English (conversational)- Customer-oriented experience with a focus on details.- PC skills - MS office- Communication and interpersonal skills- Problem-solving- SAP (desirable)
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Sr CSR Applied Parts
hace 4 semanas
San Pedro Garza Garcia, México Johnson Controls A tiempo completoJohnson Controls is a global leader in smart, healthy, and sustainable buildings. With operations in over 150 countries, we are committed to driving innovation and excellence in building technologies and integrated solutions. Our people are at the heart of our success, and we are passionate about attracting and developing top talent across the globe. We are...
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CSR Applied Parts
hace 3 semanas
San Pedro Garza Garcia, Nuevo Leon, Mexico Johnson Controls A tiempo completoJohnson Controls is a global leader in smart, healthy, and sustainable buildings. With operations in over 150 countries, we are committed to driving innovation and excellence in building technologies and integrated solutions. Our people are at the heart of our success, and we are passionate about attracting and developing top talent across the globe. We are...
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Csr Applied Parts Sr
hace 3 semanas
San Pedro Garza García, México Johnson Controls A tiempo completo**Job Description**:**What will you do?**Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time.**How will you do it?****Order Processing**- Order input in the system (different order types)- Send order confirmation to customer...
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Csr Applied Parts
hace 1 semana
San Pedro Garza García, México Johnson Controls A tiempo completoJob details**Employment Type**:Full-Time**Location**:San Pedro Garza Garcia, Nuevo Leon, Mexico**Job Category**:Sales & Marketing**Job Number**:WD **Job Description**:What will you do?Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and...
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Csr Applied Parts
hace 1 semana
San Pedro Garza García, México Johnson Controls A tiempo completoJob details **Employment Type**: Full-Time **Location**: San Pedro Garza Garcia, Nuevo Leon, Mexico **Job Category**: Sales & Marketing **Job Number**: WD30241761 **Job Description**: What will you do? Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the...
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Csr Applied Parts
hace 1 semana
San Pedro Garza García, México Johnson Controls A tiempo completo**What will you do?** Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. **How will you do it?** **Order Processing** - Order input in the system (different order types) - ** Incoming calls management**: - Send order...
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Csr Applied Parts
hace 1 semana
San Pedro Garza García, México Johnson Controls A tiempo completo**What will you do?**Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time.**How will you do it?****Order Processing**- Order input in the system (different order types)- ** Incoming calls management**:- Send order confirmation to...
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Sr Csr Applied Parts
hace 7 días
San Pedro Garza García, México Johnson Controls A tiempo completoWhat are you going to do?Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time.How will you do it?Order Processing- Order input in SAP (different order types)- Send order confirmation to customer (confirm delivery date based on ATP,...
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Csr Applied Parts Sr
hace 23 horas
San Pedro Garza García, México Johnson Controls A tiempo completo**Job Description**:- Job DescriptionWhat are you going to do?Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time.How will you do it?Order Processing- Order input in SAP (different order types)- Send order confirmation to customer...
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Sr Csr Applied Parts
hace 7 días
San Pedro Garza García, México Johnson Controls A tiempo completo**Job Description**: What are you going to do? Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. How will you do it? Order Processing - Order input in SAP (different order types) - Send order confirmation to customer (confirm...
