Customer Service Agent
hace 3 semanas
PROFILE: HIGH SCHOOL DIPLOMA OR GED.2+ YEARS OF EXPERIENCE IN A CALL CENTER ENVIRONMENT.HIGH PERFORMER WITH PROVEN EXCEPTIONAL QA SCORE IN PREVIOUS CALL CENTER JOBS.CUSTOMER SERVICE ORIENTED. PASSIONATE ABOUT PROVIDING OUTSTANDING CUSTOMER SERVICE.COMFORTABLE WORKING IN A FAST-PACED ENVIRONMENT.BILINGUAL ENGLISH / SPANISH, REQUIRED. ACTIVITIES:- TAKE INBOUND CALLS FROM OUR CUSTOMERS RELATED TO DIFFERENT CUSTOMER SERVICE SITUATIONS.- TAKE PAYMENTS AND KNOW HOW TO GUIDE CUSTOMERS TO MAKE PAYMENTS ON THEIR OWN.- KNOW HOW TO READ LOAN BALANCES AND MAKE PAYMENT ADJUSTMENTS- COMMITMENT TO FIRST CALL RESOLUTION, WITH A SENSE OF URGENCY AND MAXIMUM PROFESSIONALISM.MINIMIZING THE TRANSFERRING OF PHONE CALLS FROM ONE DEPARTMENT TO ANOTHER.- ENSURES DELIVERY OF EXCELLENT CUSTOMER SERVICE THROUGH FAST AND ACCURATE PROCESSING OF CALLS, COMMUNICATION, AND COORDINATING WITH OTHER DEPARTMENTS TO RESOLVE INQUIRIES.- ANSWER INSURANCE-RELATED QUESTIONS INCLUDING CLAIMS STATUS, AND BASIC CLAIMS INFORMATION.SCHEDULETRAINING SCHEDULE (2 WEEKS): MONDAY TO FRIDAY 8:00 TO 17:00MONDAY, FRIDAY AND SATURDAY 8:00 TO 18:00 AND TUESDAYS AND THURSDAYS 8:00 TO 17:00 | (SUNDAY + 1 WEEK DAY OFF)(2 BREAKS OF 15 MINUTES AND LUNCH TIME 1 HOUR)SALARY AND BENEFITS:$16,500 MONTHLY BASE SALARY$542.77 DAILY BASE SALARY$3,799.39 WEEKLY BASE SALARY (3,200 NET WEEKLY)BONUS: UP TO 4,500 MONTHLY (BASED ON METRICS/OBJECTIVES) + (2% SAVINGS FUND, 1,400 FOOD STAMPS, 20-DAY CHRISTMAS BONUS)Tipo de puesto: Tiempo completoSueldo: $16,500.00 al mesBeneficios:- Estacionamiento de la empresa- Estacionamiento gratuito- Programa de referidos- Servicio de comedorPago complementario:- Bono de productividad- Bono mensualTipo de jornada:- Diurno- Incluye fines de semana- Turno de 8 horas- Turno matutinoIdioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencial
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Customer Service Agent
hace 2 semanas
Zapopan, México Anser A tiempo completo**Vacante para la empresa Anser en Puerta De Hierro -Zapopan, Jalisco**:I**mportante Agencia**Busca tu Talento!**Customer Service Agent****Requisitos**:Licenciatura trunca o concluida.Experiência mínima de 1 año en soporte y atención a clientes extranjeros.Inglés avanzado.Fácil acceso a la zona de empleo. Puerta de Hierro, Zapopan Jal**Principales...
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Zapopan, México Intugo Call Center A tiempo completoESTAMOS EN BUSCA DE TU TALENTO COMO **CUSTOMER SERVICE**!!ESTAMOS CONTRATANDO **PERSONAL BILINGUE** PARA TRABAJAR DE TIEMPO COMPLETO EN NUESTRAS OFICINAS.**Requisitos**:- 2 AÑOS DE EXPERIENCIA EN UN ENTORNO DE CALL CENTER.- BILINGÜE INGLÉS/ESPAÑOL.**ACTIVIDADES**:- TAKE INBOUND CALLS FROM OUR CUSTOMERS RELATED TO DIFFERENT CUSTOMER SERVICE SITUATIONS.-...
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Zapopan, México CS Enterprises at ConnectNet A tiempo completo**Vacante para la empresa CS Enterprises at ConnectNet en Zapopan, Jalisco**:**Bilingual Customer Service Agent (Hybrid: From Home And On Site) No Prior Experience Required**Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an...
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Zapopan, México Sunwise Energy A tiempo completoWith years of experience, Sunwise Energy is a company offering turnkey renewable energy solutions to its clients. Sunwise Energy integrates all the aspects of solar sales and installations in-house to offer and guarantee the best quality of service and maintenance to its customers. Survey, Design, Permitting & Engineering, Financing, Installation. In your...
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Customer Service Agent
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Zapopan, México Trabaja en Intugo A tiempo completo**Qualifications**:- **Previous experience** in a direct customer contact position is preferred.- Customer service orientation; energetic and outgoing personality.- **BILINGUAL - English/Spanish a plus.****We offer**:- SALARY AND BENEFITS: 16,500 GROSS MONTHLY- 4500 MONTHLY BONUS- 2% SAVINGS FUND- 1,400 FOOD STAMPS- 20-DAY CHRISTMAS BONUS)- SHIFT: 9:00-19:00...
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Zapopan, México Trabaja en Intugo A tiempo completo**Qualifications**: - **Previous experience** in a direct customer contact position is preferred. - Customer service orientation; energetic and outgoing personality. - **BILINGUAL - English/Spanish a plus.** **We offer**: - SALARY AND BENEFITS: 16,500 GROSS MONTHLY - 4500 MONTHLY BONUS - 2% SAVINGS FUND - 1,400 FOOD STAMPS - 20-DAY CHRISTMAS BONUS) -...
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hace 4 semanas
Zapopan, México J&W CONSULTORES A tiempo completo**Vacante para la empresa J&W CONSULTORES en LOS PERIODISTAS - Zapopan, Jalisco**:Importante empresa de embalaje y empaquetado de productos de tecnología ubicada en Col. los periodistas (periférico y lopez mateos) esta en búsqueda de**Customer service-Inglés 70%.**$21.000 mensual nominal.$2.100 bono de asistencia.$2.100 bono de puntualidad.$2.000 vales...
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Zapopan, México J&W consultores A tiempo completoImportante empresa de embalaje y empaquetado de productos de tecnología ubicada en Col. los periodistas (periférico y lopez mateos) esta en búsqueda de **Customer service-Inglés 70%.**$21.000 mensual nominal.$2.100 bono de asistencia.$2.100 bono de puntualidad.$2.000 vales de despensa.Horario de L-V 8:00 am a 6:00 pmLicenciatura terminada.Dar seguimiento...
