Customer Service Representative

hace 2 semanas

México Sandvik A tiempo completo

Who We Are and What We DoWe are a people company in the machining business. For over 80 years, we have been more than just a cutting tool provider. Our tools help build planes, trains, automobiles, and everything else around us. Your phone cases? The molds are cut and built by our tools. The lenses in the glasses you wear? Cut by Seco's products. The Chicago Bean in Millennium Park was created by our tools. It's our business, we're good at it, and proud of it We make a difference in people's lives, and we want you to be a difference maker too.We’ve built a business employing 4300 people in 50 countries through passion for customers, family spirit and personal commitment. We want to make our people and our customers feel good - exciting and empowering them and giving them what they need to succeed. That’s where you come in.We are looking for an experienced Customer Service Representative in Querétaro, Querétaro (México). Who will be the first interface to customer to provide a world class customer service to both existing and prospective customers.Provides new and existing customers with the best possible service in relation to billing inquiries, suggestions and complaints.Responsible for handling customer telephone queries, aiming to clarify, orient and direct detected problems toward a solution.Troubleshoots and resolves customer complaints.- Fluent or advanced in English B2-C1- Knowledge of Excel intermediate / advanced user level- Excellent interpersonal communication, reading comprehension, attention to details and rigorous execution- Capacity to work under pressure and critical thinking ability- Complex problem solving skills- Good communicator- Positive attitude, competitive, confident personality with strongly developed personal skills and a customer-focused orientation.- Project management skills would be a strong asset, even at a basic level.- Previous knowledge of ERP systems or CRM- Experience in admin support or CS roles in global companies.- Curious mindset with a passion for learning and process improvement

  • Inbound Customer Service Representative

    hace 2 semanas

    México AMERICAN ANSWERING SERVICE A tiempo completo

    Company Description American Answering Service provides reliable, bilingual call-handling solutions for businesses across the United States. We specialize in delivering professional, accurate, and customer-focused support, ensuring every caller receives a positive and efficient experience. Role Description This is a full-time (40 hrs/week) remote role for an...

  • Customer Service Representative

    hace 3 semanas

    Ciudad de México The Functionary A tiempo completo

    Summary of the position1. Answering customer inquiries: Customer Service Representatives are responsible for answering customer questions and providing information about products, services, and company policies. They must be knowledgeable about the company's products and services to provide accurate and helpful information.2. Resolving customer complaints:...

  • Customer Service Representative

    hace 3 semanas

    Ciudad de México Esolutions A tiempo completo

    Customer Service RepresentativeLocation: Azcapotzalco, Mexico City, Mexico (On-site).Job SummaryThis is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. TheCustomer Service Representative will be responsible for handling customer inquiries, resolvingissues, providing outstanding customer support, and ensuring customer...

  • Customer Service Representative

    hace 4 semanas

    Azcapotzalco, Ciudad de México Epsilon Solutions Ltd. A tiempo completo

    Role: Bilingual Call Center Agent Location: AZCAPOTZALCO- Mexico City, Mexico (ONSITE) Job Summary This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer...

  • Customer Service Representative

    hace 7 días

    México Avery Dennison A tiempo completo

    Company Description **Job Description**: For our Customer Service team we are hiring a fresh mind for this very challenging supporting role in a very fast growing business and within a high performing team as **Customer Service Representative** **What we can offer you! Your Role**: As Customer Service Representative you will further develop current and...

  • Customer Service Representative

    hace 3 semanas

    México Watson-Marlow Fluid Technology Solutions A tiempo completo

    **Customer Service Representative****Location: WMFTS Recruiting Locations****Benefits: Enhanced Carer/Paternity Leave, Additional Holiday, EAP and more**We’re currently seeking a Customer Service Representative to join us. You’ll join a dynamic team of engineers, sales people, marketers, administrators, designers, assemblers, chemists, web developers,...

  • Customer Service Representative

    hace 4 semanas

    México ABB A tiempo completo

    **Customer Service Representative**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...

  • Customer Service Representative

    hace 4 días

    Ciudad de México ESOL A tiempo completo

    **Job Summary**:Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer satisfaction on a day-today basis.**Qualifications**:- High School diploma completed.Advanced English level (B2+ and above).1+ years of Customer Service, Tech Support or Sales...

  • Dispatcher/customer Service Representative

    hace 2 semanas

    México Local Service Pro Plumbing A tiempo completo

    Great opportunity to join a stable family-owned company with a great work/ life balance. Now hiring an “Call Center Inbound Dispatching Representative” who will provide relief and support for dispatch department (plumbing experience a plus) and customer service. You will be one of the voices of Local Service Pro Plumbing. Do you have a great attitude,...

  • Customer Service Representative

    hace 2 semanas

    México BizLink A tiempo completo

    Customer Service- - November 27, 2025** Customer Service Representative**: Responsible to serve as primary communications link between customers and other internal departments in order to facilitate customer orders and requests. Assist customers on inquires, order related issues, product information, delivery and other issues pertaining to customer orders- -...