Workforce Analyst
hace 10 horas
**Workforce Analyst Responsibilities**- Efficiency in forecasting and planning, focused on the continuous improvement of KPIs.- Planning that guarantees a better adherence.- Standardization and automation of processes and reports.**Workforce Analyst Job Duties**:- Maintains and improves call center operations by monitoring agent productivity and queue needs; identifying and resolving problems; preparing and completing action plans; managing system and process improvement.- Prepares call center performance reports by collecting, analyzing and summarizing data and trends.- Accomplishes organizational goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.**Workforce Analyst Skills and Qualifications**:- Process Improvement- Problem Solving- Managing Processes- Attention to detail**Job Types**: Full-time, Permanent**Salary**: $15,000.00 per monthApplication Question(s):- Good command of Excel- ¿Como consideras tu nível de inglés y por qué?**Experience**:- Workforce Analyst: 1 year (preferred)**Language**:- English (preferred)
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Workforce Analyst
hace 3 semanas
México RESORT GLOBAL NETWORK A tiempo completo**Workforce Analyst Responsibilities**- Efficiency in forecasting and planning, focused on the continuous improvement of KPIs.- Planning that guarantees a better adherence.- Standardization and automation of processes and reports.**Workforce Analyst Job Duties**:- Maintains and improves call center operations by monitoring agent productivity and queue needs;...
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Workforce Analyst
hace 10 horas
México RESORT GLOBAL NETWORK A tiempo completo**Workforce Analyst Responsibilities** - Efficiency in forecasting and planning, focused on the continuous improvement of KPIs. - Planning that guarantees a better adherence. - Standardization and automation of processes and reports. **Workforce Analyst Job Duties**: - Maintains and improves call center operations by monitoring agent productivity and queue...
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Retail Workforce Analyst
hace 5 días
México Oportun Inc A tiempo completoOverview: The Retail Workforce Analyst is responsible for managing the forecasting, scheduling, and reporting for each of the regions that they are assigned, as well as for understating the scheduling process such as shift swaps, PTO, and coverage request. The Retail Workforce Analyst works as a consultant for their assigned district managers in regards of...
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Workforce Management Analyst
hace 5 días
Ciudad de México PayPal A tiempo completoAt PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. Job...
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Software Quality Assurance Analyst
hace 1 semana
Ciudad de México Remoto Workforce A tiempo completoSoftware Quality Analyst & Product Strategy | Business-Oriented QA Professional 📍 Remote – Mexico 🕒 Full-time | Permanent We are hiring a Software Quality Analyst Engineer to support the deployment, testing, and validation of custom and commercial software applications. This remote role bridges the gap between development and customer-facing...
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Software Quality Analyst
hace 3 semanas
México Remoto Workforce A tiempo completoSoftware Quality Analyst & Product Strategy | Business-Oriented QA Professional Remote – Mexico Full-time | Permanent We are hiring a Software Quality Analyst Engineer to support the deployment, testing, and validation of custom and commercial software applications. This remote role bridges the gap between development and customer-facing teams, ensuring...
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Software Quality Analyst
hace 3 semanas
México Remoto Workforce A tiempo completoSoftware Quality Analyst & Product Strategy | Business-Oriented QA Professional 📍 Remote – Mexico 🕒 Full-time | Permanent We are hiring a Software Quality Analyst Engineer to support the deployment, testing, and validation of custom and commercial software applications. This remote role bridges the gap between development and customer-facing teams,...
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Workforce Supply Analyst
hace 3 semanas
Ciudad de México Curated - Alternate Locations A tiempo completo**Curated** is on a mission to help people find exactly what they're looking for**Whether it's your first snowboard, a brand new baby stroller, or a much needed upgrade to your coffee machine - shopping is hard when the stakes are high. We make it easy by connecting customers with Real Experts who can answer their needs faster.**Curated is the home of...
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Banamex - Workforce Sr. Analyst
hace 3 semanas
Ciudad de México Citi A tiempo completoThe Sr. Business Analyst is an intermediate level position responsible for the overall administrative activities of a business. These tasks may include contribution to external audits, business continuity activities or addressing regulatory issues. The Sr. Business Analyst may assist in activities such as the tracking of business financials, managing...
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Wfo Reporting Analyst
hace 4 semanas
Ciudad de México MaryRuth's A tiempo completoThe WFO Reporting Analyst ensures that business leaders have clear, accurate, and actionable reporting. This role combines data pipeline development, automation, and analysis to deliver insights that drive operational and workforce decisions. The analyst will be part of the Workforce Optimization (WFO) team within our Customer Experience department and will...