Workforce Analyst

**Workforce Analyst Responsibilities** - Efficiency in forecasting and planning, focused on the continuous improvement of KPIs. - Planning that guarantees a better adherence. - Standardization and automation of processes and reports. **Workforce Analyst Job Duties**: - Maintains and improves call center operations by monitoring agent productivity and queue...

Tential is a leading company committed to innovation and the professional growth of its team members. We offer a collaborative work environment and development opportunities to help you reach your full potential. Location: Santa Fe Cuajimalpa, Cuajimalpa de Morelos, Mexico City. We are currently looking for a Real-Time Analyst. Location: Santa Fe , CMX...

**Curated** is on a mission to help people find exactly what they're looking for** Whether it's your first snowboard, a brand new baby stroller, or a much needed upgrade to your coffee machine - shopping is hard when the stakes are high. We make it easy by connecting customers with Real Experts who can answer their needs faster. **Curated is the home of...

The Sr. Business Analyst is an intermediate level position responsible for the overall administrative activities of a business. These tasks may include contribution to external audits, business continuity activities or addressing regulatory issues. The Sr. Business Analyst may assist in activities such as the tracking of business financials, managing...

Workfoce Analyst CoordinatorMain Responsabilities:- Forecast future contacts, Transactions ( Daily, weekly, yearly)- Run Staffing plannings for Operations, Care, Compliance and Finance ops Ria and XE- keep comunication with stakeholders- Build and improve powerbi Dashboards- Qualifications*Strong Matehematical and stadistical knogledge*Strong but not...

Tential is a leading company committed to innovation and the professional growth of its team members. Job Type: Full-time We are looking for a Real-Time Analyst (RTA) to join our Workforce Management team. This role plays a critical part in ensuring service level targets are met by monitoring real-time metrics, workforce adherence, and responding to...

Who We Are At Kyndryl, we design, build, manage and modernize the mission‑critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role...

At Plata , we’re building a high-tech financial platform that’s transforming how people in Mexico interact with money. Through a simple, secure, and inclusive ecosystem, we provide access to premium financial products and outstanding customer experience. Our flagship product, Plata Card , offers up to 5% real cashback , up to 60 days to pay , and full...

At Plata, we're building a high-tech financial platform that's transforming how people in Mexico interact with money. Through a simple, secure, and inclusive ecosystem, we provide access to premium financial products and outstanding customer experience. Our flagship product, Plata Card, offers up to 5% real cashback, up to 60 days to pay, and full control...

Our culture believes in **_POWERING YOUR POTENTIAL_**. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.We believe in flexibility for you to explore your passions while making an impact through meaningful work within our...