Support Agent
hace 3 días
**Needs to hire 2 Employees**Key Responsibilities:- Assist clients with data within software (perform updates in data, forward the communication to alternate parties)- Review legal documentation, update software to reflect based on FDCPA- Support consumers attempting to pay balances, navigating them to the correct team for further services & support- Receive inbound & outbound calls, locate the placement of said file and provide forwarding information- Build internal tickets to support communications among multiple teams- Perform audits of data entry and/or review of from our Client Success Team- Maintaining a high level of compliance and service between consumers, clients, partners, internal teams, and 3rd party agencies- Ability to perform regression testing on software systems and proactively report where applicableKey skills required are communication etiquette, multi-tasking, time management, customer service, data entry, phone support, data analysis, thirst for product knowledge.Standard operating hours are 8 hr workday, Pacific Standard Time (California), Monday - Friday only, with paid lunch and 2 breaks.Small, fast-paced, 100% remote support team.Seasoned group and looking to expand a few more members to meet our growing businessApplication Question(s):- What CRM tools do you have experience using?- Describe your recent experience with similar projects.**Experience**:- customer service: 1 year (required)**Language**:- English (required)Work Location: Remote
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Customer Support Agent
hace 7 días
Desde casa, México Research Solutions A tiempo completoRole As a Customer Support Agent at Research Solutions, you will take part in our customer care activities by providing information about our products, and efficiently answering questions and resolving situations that our clients may face and need assistance with. This is a remote position based in Mexico, and reports to the Customer Support Team...
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Customer Support Agent
hace 5 días
Desde casa, México Oceans Clean A tiempo completoAbout the RoleIlnia Soluciones is hiring a Senior Customer Support Agent with advanced watch knowledge to join our Mexico City office and support a fast-growing international luxury watch marketplace. This role is ideal for someone with hands-on experience in watchmaking, repair, or detailed product knowledge who also thrives in customer-facing...
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Desktop Support Agent- Tier 1
hace 2 semanas
Desde casa, México People Thrust Inc A tiempo completo**Position Title**:Desktop Agent - Tier 1 **Schedule**: Monday to Sunday within the range of 7 am to 7 pm total of 40 hours a week with 2 days off, rotating weekends & extended support until 10 pm CST is expected every other month(extended and weekends is based on needs that are not constant and might include US Holidays) **Company Background**: Our client...
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Application Support Agent
hace 7 días
Desde casa, México ProHiring A tiempo completoPROHIRING solicita **Application Support Agent** para proyecto por tiempo indefinido 100% remoto. **Requisitos**: - Licenciatura o Ingeniería en Sistemas, Telecomunicaciones o afín. - 2 años de experiência en mesa de ayuda, atención de clientes y soporte remoto. - 2 años de experiência en soporte remoto para Troubleshooting issues del producto...
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Support Agent
hace 5 días
Desde casa, México Dealership Performance 360 S. de R.L de C.V A tiempo completoDealership Performance 360 is a growing industry leader in customer relationship management. We are looking for tech support agents that are willing to do their best for their careers.What we're looking for:Tech support for inbound callsConfident speakersGreat computer skillsPerfect English (C1-C2 Level)Problem solversPatienceWhat we offer:Full remote...
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Support Agent
hace 4 semanas
Desde casa, México DEALERSHIP PERFORMANCE 360 A tiempo completoDealership Performance 360 is a growing industry leader in customer relationship management. We are looking for tech supports that are willing to do their best for their careers.**We need**:- High School Diploma or equivalent- Confident**What we’re looking for**:- Tech support for inbound calls- Confident speakers- Great computer skills- Perfect English...
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Desktop Support Agent- Tier 1
hace 2 semanas
Desde casa, México People Thrust Inc A tiempo completo**Position Title**:Desktop Agent- Tier 1**Schedule**: Monday to Sunday within the range of 7 am to 7 pm total of 40 hours a week with 2 days off, rotating weekends & extended support until 10 pm CST is expected every other month(extended and weekends is based on needs that are not constant and might include US Holidays)**Company Background**:Our client is a...
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Support Agent
hace 5 días
Desde casa, México Dealership Performance 360 S. de R.L de C.V A tiempo completoDealership Performance 360 está contratando Support Agents para nuevos clientes por crecimiento.**Requisitos**:- Sexo indistinto- Experiência y buen conocimiento manejando hojas de cálculo- Inglés avanzado hablado y escrito (C1 Level)- Buena comunicación- Actitud de servicio- Excelente organización- Disponibilidad- Buenas habilidades manejando equipo...
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Support Agent
hace 1 semana
Desde casa, México DEALERSHIP PERFORMANCE 360 A tiempo completoDealership Performance 360 is a growing industry leader in customer relationship management. We are looking for tech supports that are willing to do their best for their careers. **We need**: - High School Diploma or equivalent - Confident **What we’re looking for**: - Tech support for inbound calls - Confident speakers - Great computer skills -...
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Agente de Support/csr
hace 2 semanas
Desde casa, México Dealership Performance 360 S. de R.L de C.V A tiempo completoDealership Performance 360 is a growing industry leader in customer relationship management. If you're Tech-Savvy and enjoy giving customer and tech support, this opportunity is for you!**What we’re looking for**:- Confident speakers- Great computer skills- Advanced English (C1-C2 Level)- Ticket resolution**What we offer**:- Base salary + Superior Law...
