Senior Site Reliability Engineer

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C‑Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly – those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future – you’re an agent of positive change, joining a global community on a mission to make an impact. Diligent is seeking a Senior Software Engineer to join our Cloud Infrastructure team, with a specific focus on bridging the gap between infrastructure and application development. The candidate will interface with Diligent's product software engineering teams to advise and enable teams, and continually improve and automate processes. This role will be responsible for designing, building, and maintaining the core infrastructure in AWS, with a keen eye on optimizing the environment for the development of cutting‑edge applications. Core infrastructure includes security governance (i.e., control tower), shared networking administration, etc. The ideal candidate will have a background in (web) application development with a strong interest in implementing infrastructure‑as‑code. This is a software engineering position: you will be expected to read and write “application” code (e.g. Python, TypeScript, shell‑script, Ruby, etc.), not only to support application teams, but also to orchestrate infrastructure processes and operations. Key Responsibilities Architect, design, and help implement methods to optimize Diligent's AWS environment and processes Advise product software engineering teams on product and core infrastructure design Develop and deploy infrastructure‑as‑code using best practices Demonstrate excellent communication and relationship building skills by effectively interfacing with Diligent's software development and site reliability teams as part of the Cloud Infrastructure team. Required Experience/Skills 5+ Years’ experience in Build and Release Engineering/ Site Reliability. Background in (web) application development. Experience designing, building, and securing solutions in AWS. Experience monitoring, inspecting, and debugging services built in AWS. Understanding of the software development lifecycle. Experience managing cloud resources using an infrastructure‑as‑code model, using Terraform and/or AWS CDK, preferably using TypeScript. Experience leveraging AI‑powered tools to enhance Infrastructure‑as‑Code workflows — such as using AI to accelerate code generation, detect IaC vulnerabilities, optimize configurations, or automate monitoring and governance in AWS environments. Proficiency in using AI‑assisted development and observability platforms (e.g. LLM‑based code suggestion tools, AI‑driven monitoring or anomaly detection systems) to elevate infrastructure reliability, code quality, and team productivity. Experience using code deployment tools, such as GitHub, CodeBuild and CodePipeline. Ability to work in a fast‑paced environment. AWS Developer, SysOps Administrator, or a Solutions Architect certification is a plus. What Diligent Offers You Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients. We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few. We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world‑changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in‑person engagement helps drive innovation, teamwork, and a strong sense of community. We are a drug‑free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at #J-18808-Ljbffr