Customer Service Supervisor
hace 2 días
_This is a fully on site position in Guadalajara, Jalisco_- Advanced english required_HE CUSTOMER EXPERIENCE SUPERVISOR WILL OVERSEE THE DEPARTMENT’S NEEDS AND REQUIREMENTS. MAINTAIN A WELL-PERFORMING SERVICE LEVEL AND KPI TARGETS. THIS INDIVIDUAL WILL REPORT ANY CONSISTENT ISSUES AND LOOK FOR SOLVING PROBLEM METHODOLOGIES.**RESPONSIBILITIES**- ACCOMPLISH DEPARTMENT OBJECTIVES BY SUPERVISING STAFF AND ORGANIZING AND MONITORING WORK PROCESSES.- MAINTAIN AGENTS BY RECRUITING, SELECTING, ORIENTING, AND DEVELOPING PERSONAL GROWTH OPPORTUNITIES.- ACCOMPLISH STAFF JOB RESULTS BY COACHING, COUNSELING, AND DISCIPLINING EMPLOYEES.- CONTRIBUTES TO TEAM EFFORT BY ACCOMPLISHING RELATED RESULTS AS NEEDED.- MAINTAINS A POSITIVE WORK ENVIRONMENT WHILE KEEPING THE AGENTS MOTIVATED.**ABOUT YOU...**- HIGH SCHOOL DIPLOMA OR GED- 4+ YEARS OF EXPERIENCE IN CUSTOMER SERVICE- BILINGUAL ENGLISH / SPANISH IS REQUIRED.- BASIC EXCEL SKILLSET°BASIC SUPERVISOR EXPERIENCE**SHIFT**MONDAY TO SATURDAY (SUNDAY AND WEEKDAY OFF)8:00AM TO 6:00PM**SALARY AND BENEFITS**$21,000 MONTHLY GROSS SALARY+$1,400 FOOD VOUCHERS+2%SAVINGS FUND+20 DAYS CHRISTMAS BONUS+6PTO DAYS- This is a fully on site position in Guadalajara, Jalisco_- Advanced english required_Pay: $21,000.00 per month**Experience**:- Supervisor/management : 1 year (required)- Customer Service: 4 years (required)**Language**:- Advanced english (required)Work Location: In person
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Customer Service Supervisor
hace 3 días
Guadalajara, México Intugo A tiempo completo_This is a fully on site position in Guadalajara, Jalisco_ - Advanced english required_ HE CUSTOMER EXPERIENCE SUPERVISOR WILL OVERSEE THE DEPARTMENT’S NEEDS AND REQUIREMENTS. MAINTAIN A WELL-PERFORMING SERVICE LEVEL AND KPI TARGETS. THIS INDIVIDUAL WILL REPORT ANY CONSISTENT ISSUES AND LOOK FOR SOLVING PROBLEM METHODOLOGIES. **RESPONSIBILITIES** -...
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Customer Service Supervisor
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Customer Service Supervisor, Mexico
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Customer Experience Supervisor
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Customer Service Manager
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Customer Service Manager
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Customer Service Manager
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Customer Service Manager
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Customer service manager
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Customer Service
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