Customer Support Specialist Latam

hace 4 semanas

Cancún, México AdriaScan A tiempo completo

**About AdriaScan**AdriaScan is a global provider of passport/ID scanning solutions in travel and hospitality industries. Since founding in 2006, we have implemented our solutions for over 3300+ customers across more than 120 countries worldwide.Our solutions are industry standard, and we are approved supplier of passport/ID scanning solutions for some of the largest hotel groups such as Marriott, Hilton, AM Resorts, Blue Diamond, Palace Resorts, Accor, and IHG.If you are interested in working in a multicultural environment in a stable and growing innovative company, contact us as we would love to hear from you**Duties & Responsibilities**This position requires work from office in Cancun.As Customer Support Specialist your primary goal will be to keep track of company customers and provide them with top-notch customer service.Primary responsibilities will include:- Provide technical support, perform new installations, and training to users of AdriaScan software solutions- Problem solving in coordination with other company departments- Active solving of user inquiries and making sure customers are satisfied with our products- Keeping customer accounts and information up to date in Salesforce**Required Knowledge, Skills & Experience**- Experience in using Salesforce (advantage)- Experience in Customer Support roles and communication with users (advantage)- Familiarity with MS Office (Word, Excel, Outlook)**Languages**:- English (fluent)- Spanish (fluent)Please note that the job interview will be conducted in English.**Offer of Benefits to Our Employees**We at AdriaScan are proud of our success and we consider our employees important part of that success. The following are some of benefits we offer to our employees:- Relaxed working atmosphere in fast-paced growing business- Opportunity to participate in global projects with international team- Competitive salary and possibility of promotion based on work results and experience

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