Technical Support Engineer L1/l2
hace 2 semanas
Position based in Aguascalientes, Mexico (remote).- Ocasional office work.**Responsibilities**:- Conducting client discovery calls to gather client requirements.- Designing, developing, deploying, and testing solutions for clients.- Providing on-going support, professional services, and consulting to clients.- Providing Level 1 and Level 2 technical support to clients by responding to help desk calls and tickets.- Conducting in-person and virtual training sessions for clients.- Deliver platform demonstrations for sales prospects.- Working with clients and the development team to identify platform bugs and enhancements.Required skills- Passion for providing outstanding customer service- Process analysis and development expertise- Exceptional presentation skills, strong verbal and written communication skills- Exceptional interpersonal skills.- Ability to present ideas in a clean, user-friendly way.Preferred skills- Ability to work independently, as well as follow direction/instruction, as warranted- Proven ability to quickly learn all aspects of technical software product- Desire to learn new technologies and proactiveness- Demonstrated ability to work collaboratively and cross-organizationally with a diverse team**Education**:- B.S. or B.A. degree- Preferred majors: Business Management, Engineering,Computer ScienceWhat we offer:- Full-time- Flexible work hours- Friendly and relaxed, yet dynamic work environment- Benefits by law- Medical Insurance- Vacations for Easter and Christmas + personal 20 days off
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Technical Support Engineer L1/L2
hace 3 semanas
Aguascalientes, México Valce Talent Solutions A tiempo completoWe are looking for a Technical Support Engineer who can configure applications on our customers' platforms. A strong candidate will be comfortable working with a diverse group of people from different backgrounds and be able to listen to their needs to then translate those needs to the software.*Position based in Aguascalientes, Mexico (remote). Ocasional...
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Technical Support Engineer L1/L2
hace 3 semanas
Aguascalientes, México Valce Talent Solutions A tiempo completoWe are looking for a Technical Support Engineer who can configure applications on our customers' platforms. A strong candidate will be comfortable working with a diverse group of people from different backgrounds and be able to listen to their needs to then translate those needs to the software.*Position based in Aguascalientes, Mexico (remote). Ocasional...
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L2 Production Support Engineer
hace 2 semanas
Aguascalientes, México Capgemini A tiempo completo**RH**:Héctor Hernández **Position: L2 Production Support Engineer** **Location**: Mexico / Remote **Industry - Sector**:Financial Services - Banking **What you’ll do?** - L2 Production Support **What you’ll bring**: - Experience as a L2 support engineer - Good communication skills with ability to articulate the technical and functional aspects...
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L2 Production Support Engineer
hace 7 días
Aguascalientes, México Capgemini A tiempo completo**RH**:Héctor Hernández**Position: L2 Production Support Engineer****Location**:Mexico / Remote**Industry - Sector**:Financial Services - Banking**What you’ll do?**- L2 Production Support**What you’ll bring**:- Experience as a L2 support engineer- Good communication skills with ability to articulate the technical and functional aspects of...
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L2 Production Support Engineer
hace 7 días
Aguascalientes, México Capgemini A tiempo completo**RH**:Héctor Hernández**Position: L2 Production Support Engineer****Location**: Mexico / Remote**Industry - Sector**:Financial Services - Banking**What you’ll do?**- L2 Production Support**What you’ll bring**:- Experience as a L2 support engineer- Good communication skills with ability to articulate the technical and functional aspects of...
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Technical Support Engineer L1/l2
hace 3 semanas
Aguascalientes, México Valce Talent Solutions A tiempo completoPosition based in Aguascalientes, Mexico (remote)._- _- _- _Ocasional office work._ _- _- Responsibilities_- _- _- _Conducting client discovery calls to gather client requirements._ _- _Designing, developing, deploying, and testing solutions for clients._ _- _Providing on-going support, professional services, and consulting to clients._ _- _Providing Level 1...
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L2-Production Support
hace 3 semanas
Aguascalientes, México Capgemini A tiempo completo**Position**: L2 Production Support Engineer**Location**: any state of Mexico**Industry - Sector**: Financial Services - Banking**What you'll do?**- L2 Production Support**What you'll bring**:- Experience as a L2 support engineer- Good communication skills with ability to articulate the technical and functional aspects of development/production problem to...
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L2-production Support
hace 2 semanas
Aguascalientes, México Capgemini A tiempo completo**Position**: L2 Production Support Engineer**Location**: any state of Mexico**Industry - Sector**: Financial Services - Banking**What you’ll do?**- L2 Production Support**What you’ll bring**:- Experience as a L2 support engineer- Good communication skills with ability to articulate the technical and functional aspects of development/production problem...
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L2-prod. Support
hace 4 días
Aguascalientes, México Capgemini A tiempo completo**Position**: L2 Production Support Engineer - GDC**Location**: any state of Mexico**Industry - Sector**: Financial Services - Banking**What you’ll do?**- L2 Production Support**What you’ll bring**:- Experience as a L2 support engineer- Good communication skills with ability to articulate the technical and functional aspects of development/production...
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L2 Production Support
hace 1 semana
Aguascalientes, México Capgemini A tiempo completoAt Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and...
