Area Shift Manager Jr., Last Mile Operations
hace 3 semanas
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. One of our main goals is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, we are continually striving to innovate and provide best in class service levels through excellence performance.
Amazon is seeking an Area Manager Jr. in Last Mile Operations, with four key areas that you’ll always focus on: safety, quality, customer experience, and productivity of your operation.
This role requires working with multiple business and technical teams across the company to manage successful On The Road (OTR) performance, driving continuous improvement and enhancing carrier performance. The candidate must be effective in influencing leadership across customer service operations, technology teams, multiple support teams, multiple carrier partners, and senior leadership.
Job Specifics:
This role requires availability to work a flexible schedule/shifts/work area, including weekends, nights, and/or holidays.
Key job responsibilities:
- Setting and communicating performance goals, creating expectations and objectives to achieve customer promise expectations and ensure accuracy and quality.
- Ensure productivity on route is maximized through training, analysis, and feedback of performance data on a periodic basis.
- Partnering with the AMZL Delivery Station under the roof (UTR) management team to establish and maintain quality control standards.
- Proactively identifying and leading process improvement initiatives and Lean tools.
- Tactical leadership of strategic initiatives.
- Cross-functional coordination and task tracking.
- Communications across various areas to ensure alignment of goals and tasks to guarantee the overall success of the program.
- Strategic planning and forecasting to appraise performance and problem resolution.
- Ability to manage multiple complex projects simultaneously.
- Management and execution of cross-functional projects or components of large programs including data gathering, manipulation and analysis, forward-looking supply chain approaches and communication of insights & recommendations.
- Creating and implementing improvements to our transportation network that deliver flexible and efficient products on behalf of our customers.
- Ensuring procedures are followed for safety, building security and product loss prevention.
About the team:
Amazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now, and Amazon Restaurants.
There are two sides to what we do. Our ‘under the roof’ associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.
Meanwhile, our ‘on the road’ people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry-wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that.
Minimum Requirements:
- Completed High school diploma.
- Basic English (A2).
- +2 years of previous experience.
- 1+ year as people manager.
Bachelor Degree completed.
Demonstrated experience to effectively manage workload and meet aggressive deadlines.
1+ years management experience in a delivery, manufacturing, production or distribution environment.
Management of a minimum of 20 employees (including payroll, performance management, work-flow assignment).
Experience working and managing 3PL operations.
Fluent English.
-
Operations Manager
hace 3 semanas
Tepotzotlán, México Amazon A tiempo completoAbout the RoleWe are seeking an experienced Area Manager Jr. to join our Last Mile Operations team at Amazon. In this role, you will be responsible for leading the management of our delivery operations, ensuring that our customers receive their packages in a timely and efficient manner.Key ResponsibilitiesPerformance Goal Setting: Set and communicate...
-
Channel Operations Supervisor, Last Mile Operations
hace 3 semanas
tepotzotlán, México Amazon A tiempo completoChannel Operations Supervisor, Last Mile Operations Have you ever ordered a product on Amazon and when that box with the smiley arrived wondered about its journey until your doorstep? If so, the Amazon Logistics, Last Mile team is the right team for you. As Amazon constantly works to be the most customer-centric company on earth, a key element of customer...
-
Shift Area Manager, Fulfillment Center
hace 1 mes
tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de... A tiempo completoAmazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an entry-level manager. We promise you will have your leadership capacity stretched to its full potential. As a front-line leader, you will have an opportunity to truly invest in others and develop a people-focused leadership style, while mastering the...
-
Shift Area Manager, Fulfillment Center
hace 5 meses
Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoAmazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an entry-level manager. We promise you will have your leadership capacity stretched to its full potential. As a front-line leader, you will have an opportunity to truly invest in others and develop a people-focused leadership style, while mastering the...
-
Area Manager, Worldwide Operations
hace 2 meses
Tepotzotlán, Méx., México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoBachelor's degree or equivalent1+ Years of experience as people Manager - 3+ Years of General Experience - English Skills (B2+) - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Solid experience managing department´s KPIs and driven results Amazon is looking for high-potential leaders, who are ready to own their...
-
Area Manager, Worlwide Operations
hace 2 meses
Tepotzotlán, Méx., México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoA completed Bachelor’s Degree or 2+ years Amazon experience. - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - 3+ years of General Experience - English Intermediate-Advanced (B2+) - Spanish Fluent - 2+ years of employee and performance management experience Amazon is looking for high-potential leaders, who are ready...
-
Tepotzotlán, Méx., México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoBachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - 3+ years of employee and performance management experience - 2 years of Strong Operations Management Proficient in Data Analysis - 5+years Operations Management experience in...
-
Area Manager Jr.
hace 2 semanas
tepotzotlán, México Amazon A tiempo completoAmazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an entry-level manager. We promise you will have your leadership capacity stretched to its full potential. As a front-line leader, you will have an opportunity to truly invest in others and develop a people-focused leadership style, while mastering the...
-
Area Manager Jr.
hace 1 mes
tepotzotlán, México Amazon A tiempo completoAmazon is looking for high-potential leaders who are ready to own their impact in Amazon Operations as an entry-level manager. We promise you will have your leadership capacity stretched to its full potential. As a front-line leader, you will have an opportunity to truly invest in others and develop a people-focused leadership style while mastering the...
-
Area Manager Jr.
hace 1 semana
tepotzotlán, México Amazon A tiempo completoAmazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an entry-level manager. We promise you will have your leadership capacity stretched to its full potential. As a front-line leader, you will have an opportunity to truly invest in others and develop a people-focused leadership style, while mastering the...
-
Area Manager
hace 5 meses
Tepotzotlán, México Servicios Comerciales Amazon México S. de R.L. de C.V. A tiempo completoAmazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an entry-level manager. We promise you will have your leadership capacity stretched to its full potential. As a front-line leader, you will have an opportunity to truly invest in others and develop a people-focused leadership style, while mastering the...
-
Operations Manager
hace 6 meses
Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoAmazon is seeking Operations Managers for Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Operations Managers are responsible for all budgetary, people development and operations objectives for one functional area of our Fulfillment Center...
-
OB Area Manager
hace 5 meses
Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoAmazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an entry-level manager. We promise you will have your leadership capacity stretched to its full potential. As a front-line leader, you will have an opportunity to truly invest in others and develop a people-focused leadership style, while mastering the...
-
Operations Manager
hace 4 semanas
Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoAbout the RoleWe are seeking a highly motivated and experienced Operations Manager to join our team in Amazon Operations as an IB/OB Area Manager. As a front-line leader, you will have the opportunity to truly invest in others and develop a people-focused leadership style, while mastering the tools, processes, and operations that have created the most...
-
Area Manager, Worldwide Operations
hace 3 meses
Tepotzotlán, Méx., México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo1+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - English Fuency (C1+) Amazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an Area Manager. We promise you will have your leadership capacity stretched to its full...
-
IB /OB Area Manager
hace 5 meses
Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoAmazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an entry-level manager. We promise you will have your leadership capacity stretched to its full potential. As a front-line leader, you will have an opportunity to truly invest in others and develop a people-focused leadership style, while mastering the...
-
Fulfillment Center Operations Manager
hace 1 mes
Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de... A tiempo completoAbout the RoleAmazon is seeking a high-potential leader to own their impact in Amazon Operations as an entry-level manager. As a front-line leader, you will have the opportunity to invest in others and develop a people-focused leadership style, while mastering the tools, processes, and operations that have created the most customer-centric company on...
-
Operations Manager, Outbound Operations
hace 6 meses
Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoAt Amazon, we strive to be Earth’s most Customer-Centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at...
-
IB / OB Area Manager
hace 5 meses
Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoAmazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an entry-level manager. We promise you will have your leadership capacity stretched to its full potential. As a front-line leader, you will have an opportunity to truly invest in others and develop a people-focused leadership style, while mastering the...
-
Logistics Operations Manager
hace 2 semanas
Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de... A tiempo completoAt Servicios Comerciales Amazon Mexico S. de R.L. de..., we're looking for a high-potential leader to own their impact in our operations as an entry-level manager. This role promises to have your leadership capacity stretched to its full potential.As a front-line leader, you will have the opportunity to truly invest in others and develop a people-focused...
