Agent Guest Services Mex
hace 2 semanas
**JOB SUMMARY**Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment?If so, this might be the place for you You will have the opportunity to welcome our Owners and guests home, while experiencing our dedication to the well-being of our associates.As a Guest Service Associate, you will be interacting directly with Owners and guests from the time they arrive on property until they depart. In addition, your responsibilities include, but are not limited to, processing all guest arrivals and departures, and providing accurate information about the resort and surrounding area while delivering a personalized vacation experience for each Owner and guest.**CORE WORK ACTIVITIES**- Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.- Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.- Speak using clear and professional language; answer telephones using appropriate etiquette.- Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees.- Comply with quality assurance standards.- Stand, sit, or walk for an extended period of time.- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Attention to customer service with a professional and pleasant personality.- Available to work a flexible schedule including evenings, weekends, and holidays.- Perform other reasonable job duties as requested by Supervisors.We an equal opportunity employer committed to employing a diverse workforce and sustaining an inclusive culture.Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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Agent Guest Services Mex
hace 5 días
Cabo San Lucas, México Hyatt Vacation Ownership A tiempo completo**PUESTO**: Cajero Recepcionista**DEP**ARTAMENTO**: Recepción**SE REPORTA **A**: Gerente de Recepción**DESCRIPCIÓN** DEL PUESTO**El cajero recepcionista es la persona que ayuda al huésped desde su llegada hasta el momento de su salida con el proceso de registro así como revisión de su cuenta.**FUNCIONES ESENCIALES**:- Realizar los cobros del hospedaje...
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Guest Experience Agent
hace 17 horas
San José del Cabo, México One&Only Palmilla A tiempo completoJoin to apply for the Guest Experience Agent (connectivity) role at One&Only Palmilla Get AI-powered advice on this job and more exclusive features. ( 17986 ) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to...
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Guest Experience Expert
hace 3 semanas
Cabo San Lucas, México Marriott Worldwide A tiempo completo**Job Number** **Job Category** Rooms & Guest Services Operations**Location** Fairfield Inn Los Cabos, Avenida Lazaro Cardenas 2709, Cabo San Lucas, Baja California Sur, Mexico VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Our jobs aren’t just about giving guests a smooth check-in and check-out....
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Guest Experience Expert
hace 5 días
Cabo San Lucas, México Marriott International, Inc A tiempo completo**Job Number** 23119257 **Job Category** Rooms & Guest Services Operations **Location** Fairfield by Marriott Los Cabos, Avenida Lazaro Cardenas 2709, Cabo San Lucas, Baja California Sur, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...
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Guest Experience Expert
hace 1 semana
Cabo San Lucas, México Marriott International, Inc A tiempo completo**Job Number** 23151158 **Job Category** Rooms & Guest Services Operations **Location** Fairfield by Marriott Los Cabos, Avenida Lazaro Cardenas 2709, Cabo San Lucas, Baja California Sur, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...
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Guest Experience Agent
hace 1 semana
San José del Cabo, México One&Only Palmilla A tiempo completoGuest Experience Agent (connectivity) (17986) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to...
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Guest Service Coordinator
hace 4 semanas
Cabo San Lucas, México Hyatt Vacation Ownership A tiempo completo**Provide professional telephone assistance, manage service requests through work orders, coordinate operational staff using internal systems, and ensure timely follow-up on guest complaints and needs, guaranteeing a quality and satisfying experience.**ESSENTIAL FUNCTIONS**- Answer calls courteously, clearly, and with a warm tone.- Follow up on guest...
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Guest Experience Expert
hace 2 semanas
Cabo San Lucas, Baja California Sur, México Careers at Marriott A tiempo completoPOSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to...
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Chief Concierge
hace 3 semanas
Cabo San Lucas, México Park Hyatt Los Cabos Hotel & Residences A tiempo completoSummaryThe Chief Concierge is responsible for leading the concierge team in providing exceptional guest services and personalized experiences. This role involves overseeing guest requests, coordinating special arrangements, and ensuring that all visitors receive top-tier hospitality. The Chief Concierge works closely with other hotel departments to enhance...
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Agente de Reservaciones
hace 1 día
Cabo San Lucas, México Marriott International, Inc A tiempo completo**Additional Information** **Job Number**25075883 **Job Category**Reservations **Location**Fairfield by Marriott Los Cabos, Avenida Lazaro Cardenas 2709, Cabo San Lucas, Baja California Sur, Mexico, 23453 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received...
