Head of Omnichannel Customer Experience

A leading multinational company in Tultitlán is seeking a Customer Service Director to lead teams focused on enhancing customer experience across more than 5,000 stores.The role entails developing customer service strategies, improving operational processes, and monitoring performance indicators.Ideal candidates will have over 10 years of experience in...

A leading multinational company in Tultitlán is seeking a Customer Service Director to lead teams focused on enhancing customer experience across more than 5,000 stores. The role entails developing customer service strategies, improving operational processes, and monitoring performance indicators. Ideal candidates will have over 10 years of experience in...

As a **Customer Service & Operational Excellence Head**, you will lead the teams within these areas, with the goal of delivering customer experience and ensuring the execution of service processes across more than +5K stores and internal service areas. This will be achieved through a Command Center that supports the omnichannel strategy, serving both...

As an Omnichannel E-commerce Sr. Manager en PPG Comex you will lead the strategic transformation of a 360° omnichannel vision, including physical, digital and new platforms. This role is crucial to manage the omnichannel technologies and strategies, enhancing the customer experience across all touch points. You will report directly to the Omnichannel Head...

LocationTultitlan, México, MexicoAs an Omnichannel E-commerce Sr. Manager en PPG Comex you will lead the strategic transformation of a 360° omnichannel vision, including physical, digital and new platforms. This role is crucial to manage the omnichannel technologies and strategies, enhancing the customer experience across all touch points. You will report...

As a Customer Service Director , you will lead the teams within these areas, with the goal of delivering customer experience and ensuring the execution of service processes across more than +5K stores and internal service areas. This will be achieved through a Command Center that supports the omnichannel strategy, serving both distributors and end consumers....

As an Omnichannel E-commerce Sr.Manager en PPG Comex you will lead the strategic transformation of a 360° omnichannel vision, including physical, digital and new platforms.This role is crucial to manage the omnichannel technologies and strategies, enhancing the customer experience across all touch points.You will report directly to the Omnichannel Head and...

LocationTultitlan, México, MexicoAs an Omnichannel E-commerce Sr.Manager en PPG Comex you will lead the strategic transformation of a 360° omnichannel vision, including physical, digital and new platforms.This role is crucial to manage the omnichannel technologies and strategies, enhancing the customer experience across all touch points.You will report...

LocationTultitlan, México, MexicoAs an Omnichannel E-commerce Sr.Manager en PPG Comex you will lead the strategic transformation of a 360° omnichannel vision, including physical, digital and new platforms.This role is crucial to manage the omnichannel technologies and strategies, enhancing the customer experience across all touch points.You will report...

As a Customer Service Director, you will lead the teams within these areas, with the goal of delivering customer experience and ensuring the execution of service processes across more than +5K stores and internal service areas. This will be achieved through a Command Center that supports the omnichannel strategy, serving both distributors and end consumers....