Service Coordinator

hace 3 días

Ciudad de México Liebherr Mexico, S. de R.L. de C.V. A tiempo completo

**Responsabilities**:- Handling of enquiries.- Technical support of customers, engineers, the service stations and of the sales department- Forwarding of service information- Assuring that safety relevant service information’s are installed/followed.- Quoting of upgrades, services and not standard solutions (like new parts without Id. No., lifting aids, etc.) including follow up and evaluation of not received orders.- Pro-active approach of services/customers support, offering of crane upgrades- Technical support of warranty and good will cases.- Arranging of service attendances in co-ordination with Customer Services Coordinator- Project controlling and co-ordination- Issuing and checking of stage invoices- Planning of engineer pool in co-ordination with Customer Services Coordinator- Preparation of project specific documentation such as method statements, risk analyses etc.- Monitoring of debtors accounts and active collection of outstanding invoices together with accounts department.- Journal duty at weekends and bank holydays- Checking and follow up of work reports- Checking and signing of hour reports- Support of commissioning jobs in the area of the service station- Working according to rules with internal software**Competences and requirements**:Competences- Signing according to signature regulations- Disposition of engineers- Generating of crane upgrade offers following the factory guidelines- Calculation and generating of work offers- Generating and editing of service orders**Requirements**:**_ 1) Education: _**Completed technical apprenticeship (mechatronic or a combination of electric, electronic, mechanic and hydraulic technologies).**_2) Experience:_**As a Service Engineer Experience with part lists, preparing quotes and order administration**_3) Special abilities, skills: _**- Demonstrated initiative to visualize, organize, manage, and complete projects in individual and group settings.- Field experience as Service Engineer- Ability to interface with all levels of staff.- Demonstrated ability to handle confidential information.- Assist the Company in any necessary duties to achieve Company goals.- Perform other related duties as assigned.- Exact and precise working- Ability to coordinate and plan service attendances- Working with a pro-active approach**_4) Foreign Languages: _**English fluent in both spoken and written.**_ 5) Location:_**- _ Mexico City_**One Passion. Many Opportunities.****La empresa**:Liebherr es una empresa tecnológica familiar que no sólo es uno de los mayores fabricantes de maquinaria de construcción del mundo, sino que también ofrece productos y servicios de alta calidad y orientados al usuario en muchos otros campos. El Grupo emplea a unas 48.000 personas en más de 140 sociedades en todos los continentes.**Ubicación**:Liebherr Mexico, S. de R.L. de C.V.German Centre - Avenida Santa Fe 170 / 2-2-02, Col. Lomas de Santa Fe1210 México CityMéxico (MX)**Contacto**:Karla Valeria Rivera Cedeno

  • Coordinator, Loyalty Service

    hace 3 semanas

    Ciudad de México Preferred Travel Group A tiempo completo

    **GENERAL SUMMARY**The **Coordinator, Loyalty Service** is responsible for addressing _I Prefer_ member service inquiries, resolving _I Prefer_ member issues and managing service escalations. Additionally, the Coordinator handles routine hotel support activities.**ORGANIZATIONAL RELATIONSHIP**This role reports directly to the Manager, Loyalty Service...

  • Service Coordinator

    hace 3 días

    Ciudad de México Liebherr Mexico, S. de R.L. de C.V. A tiempo completo

    **Responsabilities**: - Handling of enquiries. - Technical support of customers, engineers, the service stations and of the sales department - Forwarding of service information - Assuring that safety relevant service information’s are installed/followed. - Quoting of upgrades, services and not standard solutions (like new parts without Id. No., lifting...

  • Service Coordinator

    hace 6 días

    Ciudad de México Kyndryl A tiempo completo

    **Who We Are** At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. **The...

  • Coordinator, Loyalty Service

    hace 2 semanas

    Ciudad de México Preferred Travel Group A tiempo completo

    **GENERAL SUMMARY****ORGANIZATIONAL RELATIONSHIP**This role reports directly to the Manager, Loyalty Service supporting service and operational needs. This role partners with cross-functional leaders on projects, including Regional Management, Marketing, Finance and Sales.**DUTIES AND RESPONSIBILITIES**The Coordinator, Loyalty Service supports I Prefer...

  • Coordinator, Loyalty Service

    hace 2 semanas

    Ciudad de México Preferred Travel Group A tiempo completo

    **GENERAL SUMMARY** **ORGANIZATIONAL RELATIONSHIP** This role reports directly to the Manager, Loyalty Service supporting service and operational needs. This role partners with cross-functional leaders on projects, including Regional Management, Marketing, Finance and Sales. **DUTIES AND RESPONSIBILITIES** The Coordinator, Loyalty Service supports I...

  • Service Desk Coordinator

    hace 3 semanas

    Ciudad de México Marken A tiempo completo

    Job Summary: The Service Desk Coordinator plays a critical role in ensuring the efficient and effective operation of the IT service desk. This position involves coordinating and overseeing the day-to-day activities of the service desk team, providing technical support to end-users, and maintaining service desk documentation. The Service Desk Coordinator is...

  • Service Delivery Coordinator

    hace 6 días

    Ciudad de México Pellera Technologies Mexico A tiempo completo

    Main Purpose of the Role: The Service Coordinator within the Digital Infrastructure Practice is responsible for ensuring the seamless delivery of services to our clients. Your organizational skills, attention to detail, and customer-centric approach will be instrumental in maintaining high levels of client satisfaction and operational efficiency within the...

  • Customer Service Coordinator

    hace 3 semanas

    Ciudad de México Johnson & Johnson A tiempo completo

    **CUSTOMER SERVICE COORDINATOR**At Johnson & Johnson, the largest healthcare company in the world, we come together for one purpose: to transform the history of health in humanity.Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers...

  • Customer Service Coordinator

    hace 1 semana

    Ciudad Juarez, México Emprego MX A tiempo completo

    **INDUSTRIA AUTOMOTRIZ** **Solicita**:CUSTOMER SERVICE COORDINATOR** **Descripción y Requisitos** **NDUSTRIA AUTOMOTRIZ** **Solicita: CUSTOMER SERVICE** ***Global company in the Automotive Industry, is in search of talent in the Logistics area** **Requeriements**: - 5 years of experience in customer service area - Bilingual - SAP - MRP - Supplier...

  • Cfa Customer Service Coordinator

    hace 3 semanas

    Ciudad de México AIG A tiempo completo

    CFA Customer Service Coordinator (Trilingual)Who we areAmerican International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80...