Survey QA Associate
hace 4 semanas
600+ employees, 9 countries, and 1 mission - to amplify the voice of physicians globally.That is where **you** come in. Helping unite physicians across the world to support better patient outcomes—and even save lives— is an incredible feeling. Join us**What we’re about**:- ** Community**:with 20+ years of tradition and innovation, our team has built the world’s largest online community of 1.3M medical professionals and a trusted network of leading industry partners - and we’re growing every day.- ** Innovation**:our tech-first approach to the conventional worlds of physician engagement and rapid healthcare insights powers our ability to improve workflows in unique ways.- ** Collaboration**:making an impact in healthcare is serious work, but that doesn’t mean we can’t have a good time while we’re at it. We laugh together, we don’t take ourselves too seriously, and we’re always trying to make our customers crack a smile.**What we're looking for**:Sermo is looking for a Survey QA team, responsible for the quality of online surveys. Reviewing clients questionnaires, testing programmed online surveys, checking gathered data quality - here is a shortlist of QA daily tasks. You will constantly be in touch with both programming and project management teams while working on various quality-related tasks of your projects.**Responsibilities**:- Ensuring online survey link compliance with client’s Questionnaires;- Recommending changes to Questionnaires and programmed links;- Testing programmed surveys functioning with special tools and manually;- Registering and checking survey link programming errors and changes;- Checking quality of gathered data with special tools and manually;- Investigating and solving data quality issues;- Complying with internal workflow procedures.**Requirements**:- University degree (bachelor or higher);- Fluent in English, both written and oral;- Good planning skills with solid attention to details;- Excellent problem solving and analytical skills;- Effective communication skills;- Good statistical and numeral ability;- Multitasking, ability to work well under pressure;- Willingness to acquire knowledge on new technologies to solve quality problems.- Comfortable with Microsoft Excel.***About**:
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Survey QA Associate
hace 18 horas
Puebla, México Sermo A tiempo completo400+ employees, 9 countries, and 1 mission - to amplify the voice of physicians globally.That is where **you** come in. Helping unite physicians across the world to support better patient outcomes—and even save lives— is an incredible feeling. Join us!**What we’re about**:- **Community**:with 20+ years of tradition and innovation, our team has built...
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Survey QA Associate
hace 18 horas
Puebla, México Sermo A tiempo completo400+ employees, 9 countries, and 1 mission - to amplify the voice of physicians globally. That is where **you** come in. Helping unite physicians across the world to support better patient outcomes—and even save lives— is an incredible feeling. Join us! **What we’re about**: - **Community**:with 20+ years of tradition and innovation, our team has...
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Survey Programming Associate
hace 3 semanas
Puebla, México Sermo A tiempo completo**SERMO **is an international company with close to 300 employees in 9 countries. We are a culturally diverse group of individuals with backgrounds in technology, product, social networking, market research, healthcare, and international business.**Key Deliverables of the Role**:- Communication with the clients and with internal team members, giving feedback...
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Survey Programming Associate
hace 2 semanas
Puebla, México Sermo A tiempo completo**SERMO **is an international company with close to 300 employees in 9 countries. We are a culturally diverse group of individuals with backgrounds in technology, product, social networking, market research, healthcare, and international business. **Key Deliverables of the Role**: * Communication with the clients and with internal team members, giving...
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Survey Programming Associate
hace 3 semanas
Puebla, México Sermo A tiempo completo**Descripción empresa**:Sermo turns physician experience, expertise, and observations into actionable insights for the global healthcare community.Engaging with more than 1.3 million HCPs across 150 countries, we provide physicians with a social platform and unique community that fosters impactful peer-to-peer collaboration & discussions about issues that...
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Research Operations Associate
hace 3 semanas
Puebla, México Sermo A tiempo completo400+ employees, 9 countries, and 1 mission - to amplify the voice of physicians globally.That is where you come in.Helping unite physicians across the world to support better patient outcomes—and even save lives— is an incredible feeling.Join us!What we're about:- Community: with 20+ years of tradition and innovation, our team has built the world's...
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Client Success Operations Associate
hace 1 semana
Puebla, México Sermo A tiempo completo450+ employees, 35+ countries, and 1 mission - to amplify the voice of physicians globally. That is where you come in. Helping unite physicians across the world to support better patient outcomes—and even save lives— is an incredible feeling. Join us! **Position Objective**: A Client Success Operations Associate (CSOA) collaborates with internal...
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Client Success Associate
hace 3 semanas
Puebla, México Sermo A tiempo completo400+ employees, 9 countries, and 1 mission - to amplify the voice of physicians globally.That is where **you** come in.Helping unite physicians across the world to support better patient outcomes—and even save lives— is an incredible feeling.Join us!**What we're about**:- ** Community**:with 20+ years of tradition and innovation, our team has built the...
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Client Success Associate
hace 2 semanas
Puebla, México Sermo A tiempo completo400+ employees, 9 countries, and 1 mission - to amplify the voice of physicians globally.That is where **you** come in. Helping unite physicians across the world to support better patient outcomes—and even save lives— is an incredible feeling. Join us!**What we’re about**:- ** Community**:with 20+ years of tradition and innovation, our team has built...
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Client Success Associate
hace 4 días
Puebla, México Sermo A tiempo completo600+ employees, 9 countries, and 1 mission - to amplify the voice of physicians globally.That is where **you** come in. Helping unite physicians across the world to support better patient outcomes—and even save lives— is an incredible feeling. Join us!**What we’re about**:- **Community**:with 20+ years of tradition and innovation, our team has built...
