HR Ops Analyst

Overview:**We Are PepsiCo**Join PepsiCo and Dare for Better We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place.Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with our iconic brands consumed more than a billion times a day in more than 200 countries.Our product portfolio, which includes 22 of the world's most iconic brands, such as Sabritas, Gamesa, Quaker, Pepsi, Gatorade and Sonrics, has been a part of Mexican homes for more than 116 years.A career at PepsiCo means working in a culture where all people are welcome. Here, you can dare to be you. No matter who you are, where you're from, or who you love, you can always influence the people around you and make a positive impact in the world.**Know more**:PepsiCoJobs**Join PepsiCo, dare for better.****The Opportunity****Your Impact**As HR Ops Analyst your responsibilities would consist of:This role is part of the People Solutions Team in PepsiCo’s Global Tech Strategy & Enterprise Platforms organization. The People Solution team is a complex organization with global scope over both operational and innovation activities. The objective of this role is to support the execution of new technology and solutions for existing and future state programs in Learning & Competency Management.This role is responsible for supporting the delivery of new functionality, solutions and supporting processes within Learning & Competency Management. Specifically, this role will support system related configuration requests and responses on requests and enhancements for the suite of Learning tools. Another key responsibility will be to ensure that all solutions/projects implemented for various HR systems meet business requirements and adhere to PepsiCo standards across the global HR systems landscape, while integrating with local sector/country solutions.The incumbent will work under the direction of a People Solutions Sr. Analyst. This role requires a combination of Human Capital Management (HCM) system technical skills, System Development Life Cycle (SDLC) experience, Project Management acumen, strong learning management experience and the ability to communicate and ensure effective, optimized, and sustainable operational delivery.This role requires an understanding of Learning & Competency processes and how to deliver system solutions. Understanding Supply Chain processes is a plus.**Responsibilities**:- Support & execute on Learning & Competency system configuration solutions to meet global and local country business requirements (83 countries)- Respond, execute and consult on baseline configuration updates- Support configuration updates required as part of Application Releases- Respond to all inquiries for the People Solutions Learning & Competency tools via ServiceNow in a timely manner and according to all SLAs- Participate in business-focused User Council sessions- Participate on discussions/updates and build strong relationship with Learning Tech Admin teams in PepsiCo’s Capability Centers.- Ability to multi-task and prioritize, anticipate, and independently address issues- Comfortable with navigating through vague requirements and ambiguous situations and escalate when appropriate- Ability to recommend options and assess impacts- Ability to see the holistic picture and manage current tasks while maintaining end-state objectives- Support the implementation of new solutions based on business requirements, user experience and digital strategy- Support the implementation for small/medium/large projects and configuration changes for new functionality/solutions- Collaborate with all internal and external team members including: People Experience Operations, Learning & Talent Management Operations, IT, PMO, and our 3rd party vendors such as Strada, Accenture, SAP, and others to successfully deliver projects in accordance with budget, timeline and PepsiCo standards.Qualifications:**Who Are We Looking For?**- Bachelor’s degree required (or applicable related work experience), preferably in IT or Human Resources, MBA preferred- 3-5+ years’ experience in Learning Management & Competency Management systems including configuration, security, baseline changes.- 2-4+ years of experience in Learning system implementations/HRIT preferred- Experience responding to inquiries, change requests and complex system changes in a fast-paced environment- Experience supporting efforts to standardize, optimize and simplify processes and technical solutions that balance local requirements with global process decisions- Demonstrated ability to quickly learn new systems- Ability to creatively design solutions that are flexible and agile- Must be highly organized, with strong follow-up and results-oriented- Strong verbal and written communication skills that a