Client Retention

A dynamic marketing agency in Monterrey, Mexico is looking for a Client Experience Specialist to enhance client retention efforts. This remote position involves answering escalation calls and providing excellent customer support while also identifying process improvement opportunities. Candidates should have over 2 years of sales experience and must be...

A global software company is seeking a Senior People Manager to oversee Account Specialists focused on client retention and growth. The ideal candidate will have at least 5 years of management experience, proficiency in English, and a strong track record in driving retention and upselling strategies. This role offers a hybrid work model and various benefits...

A leading growth marketing firm in Mexico City is seeking a Senior Manager, Retention to enhance client retention through dynamic email, SMS, and loyalty programs. The ideal candidate will possess at least 7 years of digital marketing expertise, a passion for e-commerce, and proven leadership skills. This fully remote role offers significant opportunities...

Retention Marketing Ops Lead – México Quienes Somos lululemon es una empresa de ropa técnica inspirada en el yoga que tiene grandes planes. La práctica y la filosofía del yoga inspiran nuestro objetivo general de mejorar el mundo a través del poder de la práctica. Estamos orgullosos de ser una empresa global en crecimiento con sedes en todo el mundo,...

A leading technology company is looking for a Head of SMB Accounts for remote work. In this role, you will lead a team and manage a $35–40M revenue portfolio, focusing on client retention and developing engagement strategies. You should have over 7 years of experience in account management, advanced English skills, and be capable of team management. The...

A leading language services company is seeking a Client Success Specialist who will be essential in ensuring client satisfaction and retention. This role involves responding to inquiries, managing client relationships, and collaborating with teams to enhance service delivery. Ideal candidates will possess relevant educational backgrounds, significant...

Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and...

Company: Scalesource Location: Remote (Leadership role) Compensation: Target Year 1 OTE $100K–$120K (base + performance-based bonus) Position Overview ScaleSource is looking for a high‑impact Integrator & Client Success Leader to run the company day‑to‑day and ensure execution excellence across sales, marketing, client success, and operations. This...

Client Operations Lead – Mexico City (Remote) We’re hiring a Client Operations Lead to take ownership of ongoing client relationships while guiding the talent supporting those accounts. This role focuses on keeping operations aligned, performance on track, and communication clear on both sides. You’ll work closely with clients on expectations,...

A leading restaurant operations firm in Mexico City seeks a Head of Digital Operations to manage client onboarding and a service team. The ideal candidate has 3-5 years of operational management experience, thrives in building systems from scratch, and can effectively lead a team of growth managers. This remote role focuses on maximizing client satisfaction...