associate technical support engineer

At Sequoia Connect, we are a Talent-First Technology Ecosystem that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of global talent, connecting human potential with complex industrial execution. By joining our inner circle, you are not simply taking a...

At Sequoia Connect, we are a Talent-First Technology Ecosystem that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of global talent, connecting human potential with complex industrial execution. By joining our inner circle, you are not simply taking a...

A leading IT services company that helps businesses monitor and support cloud and data services infrastructure networks, is looking for its next Technical Support Engineer.Requirements:5 years of Techincal Support Experience in either networking or securityBachelor's degree in Computer Science, Computer Technology, related technical discipline, or equal...

NTT DATA Services in Guadalajara, Jalisco seeks a Technical Support Engineer to manage critical incidents, troubleshoot Android-based platforms, and coordinate with internal teams to resolve outages. The role requires clear documentation in ServiceNow and strict adherence to SLAs.Ideal candidates will have strong English language skills and experience with...

DiDi Chuxing en Ciudad de México busca un especialista de soporte técnico para el negocio BNPL, conectando comercios locales con infraestructuras de pagos. Trabajarás en la entrega de soluciones técnicas y en la integración estandarizada con plataformas de comercio electrónico.Responderás como punto de contacto técnico, ayudarás a desarrolladores de...

Ebury is seeking a Technical Operations Engineer in Mexico City. Join a collaborative support engineering team responsible for triaging end-user issues, coordinating with development, and implementing robust monitoring.The role emphasizes cross-team collaboration, rotating shifts across time zones, and a strong focus on root-cause analysis. Ideal candidates...

Samsara seeks an experienced Technical Support Engineer to join our remote Tier 2 team, supporting hardware and software for customers in Mexico. You will resolve complex issues, collaborate with global engineers, and help improve our support across all regions. You should have 1–3 years in a technical support role, a strong technical background, and...

Join to apply for the Associate Linux Support Engineer role at CanonicalCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our...

Fortinet is seeking a skilled technical account oriented professional in Mexico City to support advanced troubleshooting on Fortinet products and guidance on configurations and network information. You will collaborate with L3 and development teams and maintain customer relationships throughout case resolution.The role emphasizes cross-functional...

Infoblox in Mexico City is seeking a Junior Technical Support Engineer to join our Support Operations team. You will provide remote technical support to Infoblox customers and partners, diagnose issues, and offer workarounds in a fast-paced environment.You'll own critical customer experiences, document knowledge, and leverage AI-enabled tools to accelerate...

Schneider Electric is seeking a technically skilled professional to provide high-level support to North American customers and field engineers. You will diagnose and resolve 3-phase power system issues, document cases, and share knowledge to accelerate resolutions.You will also manage escalations, identify revenue opportunities, and work with...

Axented is seeking a highly technical Tier 2 / Tier 3 Technical Support Engineer to assist enterprise customers with Kubernetes-based deployments and AI vision platform issues. You will troubleshoot software, infrastructure, networking, and configuration problems in production environments and reproduce customer setups for diagnosis.You will work closely...

Infoblox in Mexico City is seeking a Junior Technical Support Engineer to join our Support Operations team. You will provide remote technical support to Infoblox customers and partners, diagnose issues, and offer workarounds in a fast-paced environment. You'll own critical customer experiences, document knowledge, and leverage AI-enabled tools to accelerate...

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (15000+ experts across 26 countries, to be exact). Our work culture is dynamic and...

Infoblox is seeking a Technical Support Engineer in Mexico City to deliver remote technical support to customers and partners, diagnose issues, and provide effective workarounds. You will own customer problems, document solutions, and contribute to AI-enabled improvements while working in a fast-paced, 24x7 environment.The role requires 1+ years of remote...

Join to apply for the AWS Cloud Support Engineer [Mexico] role at Mission, a CDW Company As a Senior Cloud Support Engineer you will provide front‑line AWS support for Mission Cloud customers. You will work to resolve cases in house or follow cases through to AWS, providing an excellent customer experience and preventing delays in resolution of AWS support...

Fortinet is seeking a skilled technical account oriented professional in Mexico City to support advanced troubleshooting on Fortinet products and guidance on configurations and network information. You will collaborate with L3 and development teams and maintain customer relationships throughout case resolution.The role emphasizes cross-functional...

Join Vonage and help us innovate cloud communications for businesses worldwide!Vonage has built its successful global Support teams on individuals with technical savviness, superior customer relationship skills, and a passion for learning. We challenge our Support Engineers to provide a customer experience that leaves our users impressed, loyal and true...

Samsara seeks an experienced Technical Support Engineer to join our remote Tier 2 team, supporting hardware and software for customers in Mexico. You will resolve complex issues, collaborate with global engineers, and help improve our support across all regions.You should have 1–3 years in a technical support role, a strong technical background, and...

MongoDB Technical Services Engineers leverage deep MongoDB expertise to advise customers and resolve complex system issues. The role spans architecture, performance, recovery, security, and automation tooling, with mentoring responsibilities for new engineers.Based in Mexico City, you’ll join a hybrid team and work with large customers, driving knowledge...