associate technical support engineer

Hungry, Humble, Honest, with Heart.The OpportunityWe are seeking a Technical Support Engineer with a strong focus on hardware support for enterprise-grade servers within hyper-converged infrastructure environments. This role involves providing remote assistance to field engineers during hardware replacement activities for servers managed by a Nutanix...

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Customer Success Engineer (LatAm) Type: Contract Compensation: $35,000–$50,000/year Location: Remote...

ResponsibilitiesResponsible for supporting the WAN/LAN infrastructures for several accountsProvide life-cycle management, quality assurance, customer communications and technical troubleshooting support. Assigned to multiple complex accounts encompassing a wide range of technical feature sets.Use provided network troubleshooting tools to perform basic...

NTT DATA Services in Guadalajara, Jalisco seeks a Technical Support Engineer to manage critical incidents, troubleshoot Android-based platforms, and coordinate with internal teams to resolve outages. The role requires clear documentation in ServiceNow and strict adherence to SLAs.Ideal candidates will have strong English language skills and experience with...

Ebury is seeking a Technical Operations Engineer in Mexico City. Join a collaborative support engineering team responsible for triaging end-user issues, coordinating with development, and implementing robust monitoring.The role emphasizes cross-team collaboration, rotating shifts across time zones, and a strong focus on root-cause analysis. Ideal candidates...

Samsara seeks an experienced Technical Support Engineer to join our remote Tier 2 team, supporting hardware and software for customers in Mexico. You will resolve complex issues, collaborate with global engineers, and help improve our support across all regions. You should have 1–3 years in a technical support role, a strong technical background, and...

Infoblox in Mexico City is seeking a Junior Technical Support Engineer to join our Support Operations team. You will provide remote technical support to Infoblox customers and partners, diagnose issues, and offer workarounds in a fast-paced environment.You'll own critical customer experiences, document knowledge, and leverage AI-enabled tools to accelerate...

Schneider Electric is seeking a technically skilled professional to provide high-level support to North American customers and field engineers. You will diagnose and resolve 3-phase power system issues, document cases, and share knowledge to accelerate resolutions.You will also manage escalations, identify revenue opportunities, and work with...

Axented is seeking a highly technical Tier 2 / Tier 3 Technical Support Engineer to assist enterprise customers with Kubernetes-based deployments and AI vision platform issues. You will troubleshoot software, infrastructure, networking, and configuration problems in production environments and reproduce customer setups for diagnosis.You will work closely...

Job Description Be part of a team that solves complex technical problems for the customer & Learn to apply highest standards of customer support. Provide reliable technical assistance to internal and external customers. You will provide professional coverage of Technical Support Help desk. Job Description Be part of a team that solves complex technical...

DiDi Chuxing en Ciudad de México busca un especialista de soporte técnico para el negocio BNPL, conectando comercios locales con infraestructuras de pagos. Trabajarás en la entrega de soluciones técnicas y en la integración estandarizada con plataformas de comercio electrónico.Responderás como punto de contacto técnico, ayudarás a desarrolladores de...

Fortinet is seeking a skilled technical account oriented professional in Mexico City to support advanced troubleshooting on Fortinet products and guidance on configurations and network information. You will collaborate with L3 and development teams and maintain customer relationships throughout case resolution.The role emphasizes cross-functional...

Join to apply for the Associate Linux Support Engineer role at CanonicalCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our...

Infoblox in Mexico City is seeking a Junior Technical Support Engineer to join our Support Operations team. You will provide remote technical support to Infoblox customers and partners, diagnose issues, and offer workarounds in a fast-paced environment. You'll own critical customer experiences, document knowledge, and leverage AI-enabled tools to accelerate...

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (15000+ experts across 26 countries, to be exact). Our work culture is dynamic and...

Infoblox is seeking a Technical Support Engineer in Mexico City to deliver remote technical support to customers and partners, diagnose issues, and provide effective workarounds. You will own customer problems, document solutions, and contribute to AI-enabled improvements while working in a fast-paced, 24x7 environment.The role requires 1+ years of remote...

Samsara seeks an experienced Technical Support Engineer to join our remote Tier 2 team, supporting hardware and software for customers in Mexico. You will resolve complex issues, collaborate with global engineers, and help improve our support across all regions.You should have 1–3 years in a technical support role, a strong technical background, and...

Our Team The Fulfillment Support Group is a Tier 2 Technical Support team providing specialized support to Fulfillers across MIS and Logistics products. The team resolves complex technical issues, manages escalations and ensures stable, efficient fulfillment operations through proactive support and technical expertise. It also supports and helps customers...

100% remote · Full-time (40 hrs/week) · Pacific Time hoursProgressive Automations builds linear actuators and motion systems for everyone from weekend hobbyists to large OEM partners. We've been at it for over a decade and we're growing fast.We're hiring an engineer who genuinely likes helping people figure things out. You'll be the person customers reach...

Baker Hughes busca un Ingeniero de Soporte Técnico - Tubería Flexible para Ciudad del Carmen. Serás el referente técnico en campo, brindando soporte durante todo el ciclo de trabajo y garantizando la ejecución segura de las operaciones.Trabajarás con Ingeniería y Tecnología para compartir mejores prácticas, resolver fallas y promover la mejora...