associate technical support engineer

Zebra Technologies is seeking a technically skilled technical support engineer to resolve complex hardware and software issues across our printing portfolios, ensuring maximum uptime for critical environments. You'll diagnose print engines, calibrate sensors, and work with Zebra Setup Utilities and ZebraDesigner, while delivering excellent customer service...

Cimpress Technology is seeking a Technical Support Engineer to join our Fulfillment (MIS) Support team in Ciudad Juárez. You will provide Level 2 technical support for enterprise manufacturing applications and act as the primary escalation point for Customers and Tier 1 Support during production issues.You will troubleshoot application issues, analyze logs...

Okta in Mexico City seeks an experienced Technical Support Engineer who can own customer issues end-to-end, from initial troubleshooting to resolution. You will guide customers through integrating Okta products, work with engineering on root causes, and contribute to knowledge sharing while delivering excellent customer experiences.The role requires deep...

Ingram Micro is seeking a Senior Technical Support Engineer to act as a technical authority for complex customer challenges across Azure, AWS, and ERP-integrated environments. You will own escalations, lead incident response, and partner with cross-functional teams to improve system resilience and customer experience.You will troubleshoot cloud services, ERP...

Scitum S.A. de C.V. seeks a Technical Support Engineer to configure and troubleshoot our product, resolving customer issues and acting as the liaison between customers and internal teams.The role requires strong problem-solving across complex networking environments and excellent communication. Responsibilities include reproducing customer environments,...

Adecco is seeking a Senior Support Engineer L2 to join our global support team. You will serve as escalation point, troubleshoot complex issues, analyze logs, and coordinate with Engineering, Product, and Support to drive permanent fixes.The role emphasizes collaboration, customer communication, and continuous learning in a fast-paced environment, with...

Gigamon is seeking a Technical Support Engineer in Mexico City to provide world-class support to customers and partners. You will work with Engineering, Sales, and Customer Success to resolve product issues while maintaining high customer satisfaction.The role requires a friendly communicator with knowledge of TCP/IP networking, English and Spanish fluency,...

Field Technical SupportDescription -Job Summary• This role is responsible for improving the customer experience by providing installation information, addressing challenges, and delivering software services across pre-sales, post-sales, and service delivery support. The role caters to diverse customer needs, offering tailored solutions to complex accounts....

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. You’ll be joining a team and...

DiDi Chuxing en Ciudad de México busca un especialista de soporte técnico para el negocio BNPL, conectando comercios locales con infraestructuras de pagos. Trabajarás en la entrega de soluciones técnicas y en la integración estandarizada con plataformas de comercio electrónico.Responderás como punto de contacto técnico, ayudarás a desarrolladores de...

Job descriptionBuscamos Soporte Técnico L3, únete a nuestro equipo de TrabajoJob requirementsDescripción del empleo Technical Support L3Experiencia:·         Nivel 1 Soporte a usuario final, EUC, carga de imagen configuraciones de impresoras y reparación de equipos de cómputo + 2 años·         Nivel 2 Manejo de redes Network,...

Carrier Global Corporation is seeking a Technical Support Specialist to provide expert support for Sensitech products, services, and solutions. You will troubleshoot hardware and software issues, manage service cases, and collaborate with cross-functional teams to ensure timely resolution of technical challenges and customer satisfaction.Minimum requirements...

Scitum S.A. de C.V. seeks a Technical Support Engineer to configure and troubleshoot our product, resolving customer issues and acting as the liaison between customers and internal teams.The role requires strong problem-solving across complex networking environments and excellent communication. Responsibilities include reproducing customer environments,...

Start Page busca un Rep 1 de Soporte Técnico para proporcionar atención al cliente y soporte técnico en la industria de camiones pesados. El rol implica resolver preguntas técnicas, referencias de piezas y guiar al cliente a través de soluciones paso a paso.El candidato debe manejar un entorno de llamadas, correos y chats con capacidad para trabajar...

NXP Semiconductors in Mexico is seeking a technically skilled engineer to act as the primary technical contact for customers worldwide, supporting NFC, RFID, and Security solutions. You’ll blend product expertise with clear communication to drive design wins and faster time-to-market.Join a collaborative team, contribute to documentation, and help...

Systlabs in Mexico City is seeking an experienced software application support specialist to assist users via phone, email, and remote access.You will manage and resolve cases in Salesforce, document issues and solutions promptly, and escalate when necessary to ensure rapid resolution in a fast-paced environment. The role requires 5+ years in a similar...

Field Technical SupportDescription -Job Summary• This role is responsible for improving the customer experience by providing installation information, addressing challenges, and delivering software services across pre-sales, post-sales, and service delivery support. The role caters to diverse customer needs, offering tailored solutions to complex accounts....

Peek is the operating system powering the experiences industry - from museums and attractions to tours and activities. With over $7B in bookings, Peek’s AI-powered platform has helped thousands of merchants to increase revenues, save time, and deliver seamless guest experiences. Customers include MoMA, Whitney Museum, Seattle Aquarium, Bryant Park &...

Regroup Mass Notification — a global company with headquarters in Dallas—  is looking for a Remote Technical Support Tech. Regroup believes in working with talented yet humble people who care about our core mission: Keeping communities and organizations safe and informed. We are seeking an experienced technical support engineer with diverse knowledge...

Baker Hughes busca un Ingeniero de Soporte Técnico - Tubería Flexible para Ciudad del Carmen, MX. Serás referente técnico durante el ciclo de intervención, brindando orientación, resolución de problemas y soporte 24/7.Trabajarás estrechamente con campo, Ingeniería y Tecnología para asegurar la ejecución segura y eficiente, cumpliendo estándares...