backbone support engineer

Mech-Mind Robotics busca un Ingeniero de Soporte Técnico Remoto para unirse a su equipo global y brindar asistencia experta desde casa. Serás la primera línea de contacto para resolver problemas complejos y garantizar una experiencia de cliente positiva.Ofrecemos trabajo 100% remoto, soporte en Windows/macOS/Linux, chat, teléfono y correo; documentación...

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.Job Summary Bilingual (English/spanish) - RequiredA Tech Support Specialist is responsible for enthusiastically resolving technical issues from business customers using our enterprise desktop products (mice,...

Sr. Support Engineer, manufacturing Operations (MO) Full-time Time Type: Full Time Department: Support QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain. Join our international team and be...

Helpware Inc. is seeking a Support Engineer to join a client team in a 100% remote role. Responsibilities include responding to customer queries, identifying root causes, and guiding users through solutions and training.You work within a cross-functional support environment, ensuring adherence to service procedures and SLAs. The ideal candidate has 1+ years...

Your RoleOwn the resolution of critical P1/P2 incidents, ensuring minimal business impact and SLA compliance.Act as the primary point of contact for client stakeholders during incidents, escalations, and service reviews.Lead RCA activities and drive permanent fixes to improve platform stability and reliability.Coordinate onsite and offshore teams to ensure...

Draslovka Holding Company is seeking an experienced engineer to proactively manage customer interactions and support sales, service, and engineering tasks. The role includes product demonstrations, calibration of analysers, and cross-functional collaboration across engineering, manufacturing, and product improvement areas.The candidate will diagnose hardware...

JDA Software in Monterrey is seeking a Support Engineer 1 to provide seamless application support to Blue Yonder customers, delivering excellent customer experience and end-to-end ownership. You will collaborate with Blue Yonder teams, communicate clearly in English, assist with monitoring using AppDynamics and Splunk, and develop basic Azure knowledge while...

AZKAIT es una empresa mexicana que busca y conecta el mejor talento IT con empresas Latinoamericanas y de Estados Unidos. Estamos en la búsqueda de tu talento como Java Production Support Engineer (L2/L3) Requisitos: Licenciatura o Ingeniería en Computación o carrera afín. Inglés conversacional avanzado Mínimo 4 años de experiencia combinando...

Hungry, Humble, Honest, with Heart.The OpportunityWe are seeking a Technical Support Engineer with a strong focus on hardware support for enterprise-grade servers within hyper-converged infrastructure environments. This role involves providing remote assistance to field engineers during hardware replacement activities for servers managed by a Nutanix cluster...

Velotic is seeking a Customer Support Engineer to resolve product and configuration issues for Velotic Proficy Manufacturing Software Solutions. You will handle requests by phone, web, and email, manage a personal caseload, and collaborate with Engineering, Marketing, and Professional Services to ensure timely problem resolution.The role emphasizes strong...

NTT DATA seeks a L2 Java Support Specialist to join our team in Guadalajara, Jalisco (MX-JAL), Mexico. You will provide L2 issue resolution with detailed analysis and assist in code fixes and testing, leveraging Unix, SQL and scripting languages.Ideal candidates have Java development experience, work on product servers and clients on modern platforms, and...

Nutanix seeks a Technical Support Engineer with a strong focus on enterprise hardware support for hyper-converged infrastructure environments. You will provide remote assistance to field engineers during hardware replacements, handle hardware issue tickets, troubleshoot, and coordinate with engineering and vendors to resolve incidents.The role requires 2+...

Grupo TECMA seeks a Customer Support Engineer to deliver high-quality technical assistance for industrial products and connected solutions. You will be the main contact for customers, offering remote technical support, troubleshooting, and product guidance via phone, email, and web tools.The role requires a technical degree and advanced English; you will...

Hires seeks an Application Engineer to back our client by providing engineering, commercial, and technical support to sales teams, distributors, and end-users. You will size equipment, prepare quotes, troubleshoot, and demonstrate products, while presenting to customers and partners across Latin America.The ideal candidate combines engineering expertise with...

51936323-Oct-2026Customer ServicesWe are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation— helping innovative global manufacturers design better products, faster! With the resources of a large company, and the energy of a software start-up, we have fun together while creating a world class...

Sr. Support Engineer, manufacturing Operations (MO) Full-time Time Type: Full Time Department: Support QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain. Join our international team and be...

Systlabs in Mexico City is seeking an experienced software application support specialist to assist users via phone, email, and remote access.You will manage and resolve cases in Salesforce, document issues and solutions promptly, and escalate when necessary to ensure rapid resolution in a fast-paced environment. The role requires 5+ years in a similar...

Join to apply for the Software Support Engineer role at CanonicalCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers...

Adecco is seeking a Senior Support Engineer L2 to join our global support team. You will serve as escalation point, troubleshoot complex issues, analyze logs, and coordinate with Engineering, Product, and Support to drive permanent fixes.The role emphasizes collaboration, customer communication, and continuous learning in a fast-paced environment, with...

At Sequoia Connect, we are a Talent-First Technology Ecosystem that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of global talent, connecting human potential with complex industrial execution. By joining our inner circle, you are not simply taking a...