backbone support engineer

Dematic has a need for a Controls Engineer in Dematic's Technical Support group, Customer Service. The successful candidates will have extensive knowledge and experience working in the material handling industry and directly working with customers remotely using schematics and PLC logic to find and isolate the issue.We offer:Career DevelopmentCompetitive...

Your RoleOwn the resolution of critical P1/P2 incidents, ensuring minimal business impact and SLA compliance.Act as the primary point of contact for client stakeholders during incidents, escalations, and service reviews.Lead RCA activities and drive permanent fixes to improve platform stability and reliability.Coordinate onsite and offshore teams to ensure...

¿Te apasiona resolver desafíos técnicos complejos y brindar soporte experto a operaciones críticas en campo?¿Disfrutas colaborando con equipos multidisciplinarios para impulsar la mejora continua y compartir conocimiento técnico a nivel global?Únete a Baker Hughes – Industrial & Energy Technology (IET)Resumen de la organizaciónEn Baker Hughes,...

The Software Test and Support Manager will provide subject matter expertise in addition to team leadership. Responsible for processes employees execute. Ability to lead multiple missions with employees across the globe and resolving cross-functional issues. Drive Interactions with Sr. Level Executives on critical initiatives for multiple missions across...

Select how often (in days) to receive an alert: Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience,...

Select how often (in days) to receive an alert: Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience,...

The Software Test and Support Manager will provide subject matter expertise in addition to team leadership. Responsible for processes employees execute. Ability to lead multiple missions with employees across the globe and resolving cross-functional issues. Drive Interactions with Sr. Level Executives on critical initiatives for multiple missions across...

At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers to eliminate security blind spots,...

C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital...

Exabeam is hiring a Technical Support Engineer to join our global support organization. You will handle customer issues related to the Exabeam platform, leveraging troubleshooting skills and security operations knowledge to maximize value of our solutions in both on-premises and cloud environments. You will communicate effectively in English and Spanish,...

C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital...

C3 AI is seeking a Software Engineer to join our support team in Guadalajara. You will become a product expert, diagnosing issues, setting expectations on resolution, and shipping changes to fix them. Qualifications include a Bachelor’s degree and 2+ years in software product support; experience with test automation and cross-organizational collaboration...

Responding to inbound Billing and Technical service requests over the phone and email per day directly with customers.Accurately and efficiently log all issues and status updates in our internal tracking system.Understands client's business objectives/impact and applies their expertise to timely resolve issues and ensure customer success.Evaluate and provide...

Wipro Limited is seeking a technical support specialist to provide effective client support, resolve issues, and escalate where necessary to meet SLAs. The role requires 3–5 years of experience in technical consulting and a strong focus on customer service and problem-solving.You will manage inquiries via calls and emails, document details, and utilize...

Hungry, Humble, Honest, with Heart. The Opportunity We are seeking a Technical Support Engineer with a strong focus on hardware support for enterprise-grade servers within hyper-converged infrastructure environments. This role involves providing remote assistance to field engineers during hardware replacement activities for servers managed by a Nutanix...

C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital...

OEC Group offers competitive salary, great benefits, opportunities for professional growth and so much more! About OEC Group OEC Group is a global logistics organization founded in 1981, supporting customers through international transportation and supply chain solutions across a worldwide office network. From ocean and air freight to customs brokerage...

Based in Mexico, we are currently looking for a Pre-Sales & Support Engineer to provide technical expertise & solutions to our potential customers & partners. You will join our global sales team and report to the LATAM Sales Director. Location Mexico Business Unit Hybrid Software Your responsibilities - Conduct product presentations and demonstrations...

Zendesk, Inc. is seeking a seasoned Premier customer support expert to set the standard for top-tier service. You will be the primary contact for Zendesk Premier clients, owning issues from start to finish with empathy and a focus on outcomes.You will primarily support English-speaking customers, leveraging your technical troubleshooting skills across APIs,...

Senior IT Support Engineer - E2E Support – Logistics Acerca de MichelinMichelin está construyendo un fabricante líder mundial de compuestos y experiencias que cambian la vida. Pionero en materiales diseñados durante más de 130 años, Michelin está en una posición única para hacer contribuciones decisivas al progreso humano y a un mundo más...