Empleos de call center manager en Tijuana

Redial BPO is seeking an Operations Manager to lead daily call center operations for a food allergy enrollment campaign in Mexicali. You will oversee Enrollment Specialists, drive enrollment and sales targets, ensure quality, productivity, and compliance, and coordinate with client stakeholders.You will manage performance metrics, lead training, optimize...

Farmacéutico Supervisor de Dispensación RemotaNuestro cliente busca un Farmacéutico Supervisor de Dispensación Remota con experiencia y habilidades de liderazgo para supervisar las operaciones de dispensación farmacéutica a distancia. Serás responsable de garantizar la calidad, precisión y eficiencia en la preparación y envío de medicamentos a...

Responsable de implementar estrategias de cobranza efectiva alineadas a mantener el performance del portafolio al 97% de cuentas al corriente, supervisando un equipo de al menos de 15 a 20 agentes telefónicos, garantizando el cumplimiento de KPI ́s individuales.Así mismo, monitorear llamadas, evaluar desempeño y proporcionar retroalimentación constante...

En AXA Partners, buscamos Supervisor para uno de nuestros equipos de agentes telefónicos en nuestro centro de contacto en Querétaro.Si tienes una visión estratégica y te motiva impulsar el talento, esta es tu oportunidad de marcar la diferencia!Lo que harás Tu propósito será asegurar el logro de los objetivos del grupo, garantizando una calidad de...

Lo que harás Validación de campañas: Autorizar y supervisar campañas asegurando cumplimiento con estrategia y controles.Revisión de bases de datos: Garantizar integridad de segmentaciones y reglas de negocio en voz, SMS, correo y Whats App.Monitoreo operativo: Detectar desviaciones, riesgos y escalar incidencias regulatorias.Gestión documental:...

En nuestra empresa estamos en búsqueda de un Auditor de Call Center comprometido, analítico y orientado a la mejora continua, que contribuya directamente a elevar la calidad del servicio y la experiencia del cliente. Esta posición es clave para asegurar que los procesos, discursos y métricas operativas del call center se ejecuten conforme a los...

Empleando Tijuana busca un Auditor de Call Center comprometido, analítico y orientado a la mejora continua para elevar la calidad del servicio y la experiencia del cliente. La posición garantiza que procesos, discursos y métricas se ejecuten conforme a estándares.El candidato ideal debe poseer experiencia en monitoreo de calidad, inglés avanzado y...

Grupo Salinas S.a. de C.v. en Tijuana busca un Especialista de Servicio a Clientes para gestionar atención personalizada y resolver necesidades del distrito. Coordinará con el Call Center para garantizar un servicio de calidad.Se solicita Licenciatura truncada, experiencia mínima de 1 año en servicio al cliente y manejo de CRM; Office intermedio;...

Redial BPO in Mexico is seeking a Quality and Assurance Analyst (QA) to support our call center operations by analyzing performance data, generating reports, and driving continuous improvement. The role is ideal for a detail-oriented professional with experience in a BPO or contact center environment.Responsibilities include monitoring customer interactions...

Overview Hey — Let\'s find your next opportunity ? FountainRemote • Full Time • Intermediate or Experienced • MexicoAbout Fountain When you join the Fountain team, you become part of the leading enterprise solution for frontline workforce management.Fountain's automated, customizable platform provides a seamless applicant experience for workers,...

Account Manager Nuestro cliente busca un Account Manager enfocado en ventas remotas para unirse a su equipo dinámico y en expansión. Serás responsable de gestionar y hacer crecer una cartera de clientes asignados, actuando como el principal punto de contacto y asegurando la máxima satisfacción del cliente. Esta posición remota permite una flexibilidad...

Operations Manager - Call Center Department: Operations Location: Av. Gral. Ignacio Zaragoza 1298, Nueva, 21100 Mexicali, B.C. Job Type: Full time. Schedule: Monday to Friday, with schedule availability. Objective Manage the daily operations of a food allergy campaign, leading Enrollment Specialists to achieve sales goals while maintaining high standards for...

We are looking for a talented Senior Operations Manager! Job Title: Senior Operations Manager – BPO Call Center Location: Torre Cosmopolitan, 22010, Zona Urbana Río Tijuana, B.C. Department: Operations Role Purpose The Senior Operations Manager is responsible for the overall leadership, performance, and profitability of one large client account or...

About The RoleWe are seeking an experienced Data Center Technician for full-time work in Tijuana, MX. This is an on-site position supporting mission-critical infrastructure at premier data center facilities.Engagement TypeFull-time permanent positionStandard working hours with on-call rotationCareer growth opportunitiesBenefits package includedKey...

Confie is the largest independent personal lines insurance agency and broker in the United States—serving customers nationwide. In 2010, we established our Shared Services Center in Tijuana, Baja California, creating a world-class operation built to efficiently support our customers, drive innovation, and develop exceptional talent. Since then, our Mexico...

The Administrative Assistant will support the General Manager and fulfillment center Operations team. The successful candidate will be highly organized, extremely detail oriented, self-motivated, able to handle confidential information, as well as a demonstrated ability to respond effectively to changing workloads and priorities. Must have the ability to...

Confie is the largest independent personal lines insurance agency and broker in the United States—serving customers nationwide. In 2010, we established our Shared Services Center in Tijuana, Baja California, creating a world-class operation built to efficiently support our customers, drive innovation, and develop exceptional talent. Since then, our Mexico...

Eaton’s IS AER FED division is currently seeking a Supplier Performance Manager.What you’ll do:The Supplier Performance Manager reports to the Senior Operations Fulfillment Manager in a newly expanded organization dedicated to improving the global performance of Eaton Aerospace FED suppliers globally. This role will partner closely with manufacturing...

About our company Confie is the largest independent personal lines insurance agency and broker in the United States—serving customers nationwide. In 2010, we established our Shared Services Center in Tijuana, Baja California, creating a world-class operation built to efficiently support our customers, drive innovation, and develop exceptional talent....

Required - Bachelor's degree in Computer Science, Information Technology, or related field preferred; equivalent relevant experience considered. - 7+ years of progressive IT infrastructure and operations experience, including at least 2 years leading and developing technical teams. - Strong hands‑on experience with enterprise networks, servers,...