customer experience director

PepsiCo LATAM Customer Service Director leads the end-to-end Customer Service and Order Management strategy across Latin America, including Brazil, Mexico, Andean, Caricam, and SOCO units. The role drives a large transformation using PEP Order Engine, Celonis, AI, and Engage CX to standardize processes and enable data-driven decisions.Reporting to Global CS...

PepsiCo LATAM Customer Service Director leads the end-to-end Customer Service and Order Management strategy across Latin America, including Brazil, Mexico, Andean, Caricam, and SOCO units. The role drives a large transformation using PEP Order Engine, Celonis, AI, and Engage CX to standardize processes and enable data-driven decisions.Reporting to Global CS...

PepsiCo LATAM Customer Service Director leads the end-to-end Customer Service and Order Management strategy across Latin America, including Brazil, Mexico, Andean, Caricam, and SOCO units. The role drives a large transformation using PEP Order Engine, Celonis, AI, and Engage CX to standardize processes and enable data-driven decisions.Reporting to Global CS...

MTS GLOBE 4 SERVICES SL in Cancún is seeking a Director of Operations & Customer Service Americas to lead the tourism operations across Accommodation, Transfers, and Excursions. You will drive profitability, service excellence, and a seamless customer experience while managing a small operational team and coordinating with Commercial, Contracting, Product,...

Systlabs in Mexico City seeks a VIP Client Services Coordinator to ensure exceptional experiences for high-profile guests at corporate events. You will understand client types, analyze experiences, and coordinate with other departments to deliver seamless service.Responsibilities include developing loyalty programs, resolving issues for VIP clients, and...

Systlabs in Mexico City seeks a VIP Client Services Coordinator to ensure exceptional experiences for high-profile guests at corporate events. You will understand client types, analyze experiences, and coordinate with other departments to deliver seamless service.Responsibilities include developing loyalty programs, resolving issues for VIP clients, and...

Description CX Services Analyst Role Overview The Customer Experience (CX) team's mission is to deliver a scalable, omnichannel care experience for our clients and partners. As a CX Services Analyst, you will take responsibility for reviewing business platforms and working practices, with the objective of finding efficiencies, identifying how platform...

About Clipboard Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions...

About Clipboard Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions...

Role Purpose We are looking for a highly adaptable Universal Customer Service Representative to serve as the backbone of our support ecosystem. Unlike traditional specialized roles, you will act as a holistic problem solver, managing interactions across all channels (Phone, Live Chat, and Web/Email) and supporting our entire community, including both...

About the Role - Customer Experience Agent at DoorDash! We’re looking to grow our Marketplace Live Operations team by leaps and bounds. Join DoorDash as a Marketplace Live Operations Representative to become an expert in addressing the most pressing needs and concerns of DoorDash’s thousands of partner merchants, customers, and dashers worldwide....

The colleague will contribute to great customer experience by fostering positive customer interactions, identifying customer issues, providing solutions, and conversing in a polite and professional manner. This is a great position for the individual who enjoys working in a collaborative team environment, corresponding by both phone and email, can ask...

About ClipboardOur mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of...

Daimler Truck AG group is the leader in the global automotive industry with more than 120 years of experience in 200 countries.Our people reflect the company values: Passion, Respect, Integrity and Discipline; we are looking for engaged individuals to join this diverse group, which manages ever-changing challenges.Daimler Truck, a leading and pioneering...

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000...

Maersk Line Limited is seeking a customer experience specialist to manage end-to-end service and resolve complex shipping inquiries. You will interact by phone and email with customers, coordinating across internal teams to ensure timely cargo releases and compliant processes.The role emphasizes proactive problem solving, KPI awareness, and continuous...

Positrace is a profitable, founder-led SaaS company specializing in GPS fleet tracking, AI-powered dash cameras, and asset management solutions. As we continue to grow internationally, we're looking for a Customer Experience professional who is passionate about building strong customer relationships.As a Customer Experience Specialist at PosiTrace you will...

We are seeking an experienced and dynamic Manager, Customer Experience to join our company. The Customer Experience Manager is a key strategic and functional leader who is responsible for enhancing the customer experience across our customer’s journey and driving improvements through cross-functional teams to deliver a world-class customer...

DescriptionCX Services AnalystRole OverviewThe Customer Experience (CX) team's mission is to deliver a scalable, omnichannel care experience for our clients and partners. As a CX Services Analyst, you will take responsibility for reviewing business platforms and working practices, with the objective of finding efficiencies, identifying how platform...

Royal Holiday is a worldwide leader in the international travel industry, with over 40 years of experience and more than 80,000 members around the world. We also own and operate the Park Rpyal Hotels and Resorts chain, with 14 locations in Mexico and 4 international locations (Miami, Orlando, Buenos Aires and Puerto Rico). Our business is BOOMING and we...