Empleos de data voice call center en Tijuana

Redial BPO in Mexico is seeking a Quality and Assurance Analyst (QA) to support our call center operations by analyzing performance data, generating reports, and driving continuous improvement. The role is ideal for a detail-oriented professional with experience in a BPO or contact center environment.Responsibilities include monitoring customer interactions...

Customer Service Supervisor – Call Center Location: On-site. Address: Blvrd Gral Rodolfo Sánchez Taboada 9551, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C. We are seeking a talented and highly motivated Customer Service Supervisor to join our call center team. This role is responsible for leading a group of phone agents handling customer service and loan...

About The RoleWe are seeking an experienced Data Center Technician for full-time work in Tijuana, MX. This is an on-site position supporting mission-critical infrastructure at premier data center facilities.Engagement TypeFull-time permanent positionStandard working hours with on-call rotationCareer growth opportunitiesBenefits package includedKey...

The Senior Data Warehouse Architect will lead the design, development, and optimization of enterprise data warehouse solutions that support critical business intelligence and analytics needs. This role requires deep technical expertise in modern cloud data platforms and the ability to architect scalable, performant data solutions that serve...

Quality and Assurance Analyst (QA) – Call Center Location: Zona Rio, Tijuana (On-site) Employment Type: Full-time About the Role We are seeking a Quality Analyst (QA) to support our call center operations by analyzing performance data, generating reports, and driving continuous improvement. This role is ideal for a detail-oriented and analytical...

Call Center Services International is looking for an organized, bilingual Marketing Specialist to support our fast-moving e-commerce team. You will create graphics, emails, and product content for our DTC and B2B channels, with room to grow and take early ownership. Key Responsibilities - Visual & Graphic Design: Use Canva to design brand graphics, social...

Confie, the leading independent personal lines insurance broker, is seeking a Quality & Process Excellence professional to support continuous improvement in its Tijuana operations. You will identify gaps, lead Lean Six Sigma initiatives, and drive performance metrics across multiple teams.The role emphasizes data-driven analysis, process standardization, and...

Call Center Services International in Mexico seeks an energetic Sales Trainer to guide learning and development for our Auto Refinance team. You will assess current practices, identify gaps, and design a comprehensive learning plan using online lessons, guides, and other materials to build essential skills.You will lead sessions for new hires and ongoing...

Call Center Services International is looking for an organized, bilingual Marketing Specialist to support our fast-moving e-commerce team. You will create graphics, emails, and product content for our DTC and B2B channels, with room to grow and take early ownership.Key ResponsibilitiesVisual & Graphic Design: Use Canva to design brand graphics, social posts,...

Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of...

Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of...

Call Center Services International is looking for an energetic Sales Trainer to guide learning and development efforts in our Auto Refinance team. In this key position, you will look at how things are currently done and find gaps in training to build a strong learning plan. This plan will include many different tools like online lessons, step-by-step guides,...

Overview The Customer Service Supervisor is responsible for leading, developing, and supervising a customer service team that provides exceptional support to Rain Bird’s global distributor network. This role oversees customer service operations including technical product support, order entry, international logistics and compliance, billing, returns, and...

Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of...

The Director of Learning and Development aims to lead and oversee the planning, design, and implementation of strategic initiatives that foster a positive and productive work environment. Their mission is to enhance organizational efficiency and employee satisfaction by aligning internal structures, processes, and cultures with business objectives. This role...

Job Title: Customer Service Agent/Loan Processing Location: Tijuana, Baja California, Mexico Job Summary As a Customer Service Agent at Redial BPO, you’ll be the first point of contact for customers, handling inquiries, providing solutions, and ensuring customer satisfaction. You’ll communicate via phone, email, and chat, maintaining accurate records...

Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of...

Required - Bachelor's degree in Computer Science, Information Technology, or related field preferred; equivalent relevant experience considered. - 7+ years of progressive IT infrastructure and operations experience, including at least 2 years leading and developing technical teams. - Strong hands‑on experience with enterprise networks, servers,...

Plan and direct the entire operation of the company's systems department.Develop and implement new systems required by the company, as well as supervise and review the development of systems projects within the organization.Maintain up-to-date backups to ensure a reliable recovery point at all times.Bachelor's degree in Computer Science, Information...

About our companyConfie is the largest independent personal lines insurance agency and broker in the United States—serving customers nationwide. In 2010, we established our Shared Services Center in Tijuana, Baja California, creating a world-class operation built to efficiently support our customers, drive innovation, and develop exceptional talent. Since...