Empleos de e-contact center en Leon

HR Contact Center AssociateLocation: Juarez, Nuevo León, Posición hibridaOpportunityFirst point of contact for associates and managers seeking Hire-to-Retire support. The role provides accurate, timely, and professional Tier 1 support through ServiceNow/myHR, phone, email, chat, and approved digital channels.The associate resolves standard inquiries using...

Consultoría en Monterrey, Nuevo León, busca un Supervisor de Contact Center para liderar un equipo de asesores que gestionan leads digitales e inbound y cierran matrículas. Se valorará experiencia en ventas educativas y capacidad para motivar y formar al equipo.El perfil requiere gestión de CRM, seguimiento de KPIs y aplicación rigurosa de procesos....

Accenture is seeking professionals to join its global consulting network. You will work on Cloud Contact Center implementation and optimization projects, shaping digital roadmaps and AI chatbot solutions. The role requires advanced English, travel availability, and significant experience in NICE CXOne within cloud contact centers.You will interact with...

SWBC seeks a skilled trainer to lead direct instruction and mentoring for new hires in the contact center's Collections and Customer Service Inbound teams. This role includes in-person and virtual delivery, curriculum development, and performance assessment to ensure successful onboarding.The position requires a solid background in training and development,...

We're Hiring: CX & Contact Center Analytics Specialist!Are you passionate about turning data into decisions, automating processes, and leveraging AI to enhance the customer experience? We're looking for someone who can connect technology, data, and automation to help build a more efficient and scalable Contact Center.What You'll DoDesign Tableau dashboards...

Grupo Salinas, a través de Totalplay, busca un Analista de Calidad en Monterrey para identificar fallas en el proceso de atención en campañas del Contact Center y asegurar el cumplimiento de métricas operativas mensuales.El/la candidato/a debe tener licenciatura en informática, administración o sistemas, experiencia en atención al cliente y licencia...

Monterrey, Mexico | Posted on 10/14/2026AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.WHY JOIN USIf you're...

Supervisor de Contact Center (Atención Digital e Inbound) Resumen del Puesto Buscamos un líder empático y orientado a resultados para supervisar a un equipo de asesores que capta y cierra matrículas atendiendo leads de canales digitales e inbound. El candidato ideal tendrá experiencia en la gestión de equipos y un enfoque en la consecución de...

AgileEngine, LLC in Monterrey, Mexico is seeking a Senior Contact Center Engineer to configure, support, and optimize a cloud telephony platform and its CRM integrations in a healthcare environment. You will own call routing, IVR flows, and CTI integrations, work with Salesforce, and provide production support while coordinating with vendors.4+ years of...

Adecco, líder global en soluciones de talento, busca Reclutadores(as) Masivos de Contact Center para conectar a cientos de personas con oportunidades de empleo en logística, operaciones, retail y más.Tu trabajo tiene impacto directo: cada llamada puede convertirse en el nuevo empleo de alguien. Ofrecemos sueldo competitivo según experiencia, horario de...

Industry/Sector Not Applicable Specialism Customer Management Level Senior Associate Job Description & Summary The Opportunity Join our Acceleration Center Mexico and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You'll work at the heart of global teams across Advisory, Assurance, Tax and Business...

Accenture is seeking professionals for its Strategy & Consulting - Global Network. The role focuses on Cloud Contact Center initiatives, leveraging Amazon Connect, AI chatbots, and digital roadmaps to transform client centers.Candidates should have 5+ years in cloud CC design and a travel-friendly mindset. Roles involve collaboration across multiple teams,...

Como Representante de Atención telefonica, con base en León remoto, serás responsable de brindar un servicio oportuno, profesional y de alta calidad, atendiendo las consultas y necesidades de nuestros clientes a través de distintos canales como teléfono, correo electrónico y chat.Buscamos una persona orientada al cliente, con excelentes habilidades de...

Montoi S.A. de C.V., a strategic manufacturing partner of Mattel, is dedicated to producing world-class toys while delivering excellence in safety, quality, innovation, and operational performance. Located in Monterrey, Mexico, Montoi operates with a highly skilled workforce and advanced manufacturing capabilities, supporting Mattel's global supply chain....

PwC Acceleration Center Mexico is seeking a Senior Associate in the CSX - Contact Center Operations to shape client experiences. You will analyze customer touchpoints, design journeys, and guide clients toward seamless, personalized interactions that boost satisfaction and loyalty.You will coach and motivate teams, manage performance, and look for...

## Senior Production PlannerApply: Juarez, Mexico: Full time: Posted Today: JR-052050***Are you ready for what’s next?****Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes “Next...

Operations SupervisorAbout One CallOne Call is a leading healthcare solutions provider specializing in the coordination of care for injured workers within the Workers Compensation industry. With more than 30 years of experience, One Call partners with insurance carriers, third-party administrators (TPAs), and self-insured employers to simplify the claims...

About CarrierCarrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and...

About CarrierCarrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and...

One Call in Monterrey is seeking an Operations Supervisor to lead a team of Customer Service Agents (Care Coordinators) in a fast-paced contact center. You will drive operational excellence by coaching, monitoring performance, and ensuring service quality to hit department KPIs.The ideal candidate brings proven people leadership, strong communication skills,...