Empleos de e-contact center en Monterrey

Requisition Number: 75203 The company built on breakthroughs.Join us. Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible. How do we do this? With our people. They break through limitations and...

Consultoría en Monterrey, Nuevo León, busca un Supervisor de Contact Center para liderar un equipo de asesores que gestionan leads digitales e inbound y cierran matrículas. Se valorará experiencia en ventas educativas y capacidad para motivar y formar al equipo.El perfil requiere gestión de CRM, seguimiento de KPIs y aplicación rigurosa de procesos....

Accenture is seeking professionals to join its global consulting network. You will work on Cloud Contact Center implementation and optimization projects, shaping digital roadmaps and AI chatbot solutions. The role requires advanced English, travel availability, and significant experience in NICE CXOne within cloud contact centers.You will interact with...

Grupo Salinas, a través de Totalplay, busca un Analista de Calidad en Monterrey para identificar fallas en el proceso de atención en campañas del Contact Center y asegurar el cumplimiento de métricas operativas mensuales.El/la candidato/a debe tener licenciatura en informática, administración o sistemas, experiencia en atención al cliente y licencia...

SWBC seeks a skilled trainer to lead direct instruction and mentoring for new hires in the contact center's Collections and Customer Service Inbound teams. This role includes in-person and virtual delivery, curriculum development, and performance assessment to ensure successful onboarding.The position requires a solid background in training and development,...

We're Hiring: CX & Contact Center Analytics Specialist!Are you passionate about turning data into decisions, automating processes, and leveraging AI to enhance the customer experience? We're looking for someone who can connect technology, data, and automation to help build a more efficient and scalable Contact Center.What You'll DoDesign Tableau dashboards...

AgileEngine is an Inc. **** company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries.We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.WHY JOIN US If you're looking for a place to grow, make an...

Monterrey, Mexico | Posted on 10/14/2026 AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. WHY JOIN US If...

Supervisor de Contact Center (Atención Digital e Inbound) Resumen del Puesto Buscamos un líder empático y orientado a resultados para supervisar a un equipo de asesores que capta y cierra matrículas atendiendo leads de canales digitales e inbound. El candidato ideal tendrá experiencia en la gestión de equipos y un enfoque en la consecución de...

SWBC is seeking a talented individual to be responsible for the direct training, instruction and mentoring of contact center new hires in the Collections, and Customer Service Inbound departments. The main purpose of this position is to properly prepare new hires for their specific position within the Financial Institution Group. This position will require...

AgileEngine, LLC in Monterrey, Mexico is seeking a Senior Contact Center Engineer to configure, support, and optimize a cloud telephony platform and its CRM integrations in a healthcare environment. You will own call routing, IVR flows, and CTI integrations, work with Salesforce, and provide production support while coordinating with vendors.4+ years of...

Join Our Global Consulting Network and Expand Your Horizons! Are you ready to take your career to new heights? At Global Network, we are more than just a team; we are a thriving community of over 10,000 professionals operating from key locations around the world. We specialize in providing top-tier consulting expertise across various industries and...

Accenture México invites seasoned professionals to join its Strategy & Consulting – Global Network in Mexico City or Monterrey. You will design and deliver cloud contact center transformations, leveraging Google Cloud Platform and AI chatbot/virtual assistant capabilities.The role emphasizes shaping a future contact center roadmap, guiding...

Join Our Global Consulting Network and Expand Your Horizons! Are you ready to take your career to new heights? At Global Network, we are more than just a team; we are a thriving community of over 10,000 professionals operating from key locations around the world. We specialize in providing top-tier consulting expertise across various industries and...

Accenture is seeking professionals for its Strategy & Consulting - Global Network. The role focuses on Cloud Contact Center initiatives, leveraging Amazon Connect, AI chatbots, and digital roadmaps to transform client centers.Candidates should have 5+ years in cloud CC design and a travel-friendly mindset. Roles involve collaboration across multiple teams,...

Accenture México is seeking a senior consultant to drive the design and delivery of cloud contact center strategies for clients in Mexico City or Monterrey.You will lead initiatives around Amazon Connect, AI chatbot/virtual assistant implementations, and a digital roadmap to integrate with cloud platforms, working with global teams.Relocation not covered;...

**Contract Type**:- Permanent WAH**Location**:- Monterrey - //N.L.**Date Published**:- ************Job ID**:- REF*****TCompany Description:Sutherland is a global digital transformation company that delivers exceptional experiences for leading brands worldwide.With core expertise in Artificial Intelligence, Automation, Cloud Engineering, and Advanced...

Industry/Sector Not Applicable Specialism Customer Management Level Senior Associate Job Description & Summary The Opportunity Join our Acceleration Center Mexico and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You'll work at the heart of global teams across Advisory, Assurance, Tax and Business...

Join Our Global Consulting Network and Expand Your Horizons!Are you ready to take your career to new heights? At Global Network, we are more than just a team; we are a thriving community of over 10,000 professionals operating from key locations around the world. We specialize in providing top-tier consulting expertise across various industries and functional...

Industry/Sector Not Applicable Specialism Customer Management Level Senior Associate Job Description & Summary The Opportunity Join our Acceleration Center Mexico and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You'll work at the heart of global teams across Advisory, Assurance, Tax and Business...