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SpotOn is seeking a Manager, Workforce Management to lead a team of analysts and associate managers across multiple countries. You will drive forecast accuracy, staffing optimization, and scheduling efficiency while collaborating with Implementation, Product, and Operations to deliver high-quality results.The role requires advanced leadership, strategic...

Accenture’s Strategy & Consulting - Global Network is seeking a Consultant/Manager-level professional to drive cloud contact center projects across marketing, commerce, and services. You will contribute to Living Marketing, Connected Commerce and Next-Generation Customer Care initiatives, delivering transformation that reduces costs, boosts revenue, and...

Accenture’s Strategy & Consulting - Global Network is seeking a Consultant/Manager-level professional to drive cloud contact center projects across marketing, commerce, and services. You will contribute to Living Marketing, Connected Commerce and Next-Generation Customer Care initiatives, delivering transformation that reduces costs, boosts revenue, and...

DXC Technology busca un Analista de Soporte Técnico para ser el primer punto de contacto de los usuarios, registrando incidentes y brindando solución de primer nivel. Se requiere experiencia en soporte remoto, manejo de herramientas ITSM y dominio de Windows y Outlook.La posición promueve colaboración presencial y flexibilidad, con oportunidades de...

A leading consulting firm in Ciudad de México is seeking a Google Contact Center AI Manager/Senior Manager to lead transformations in customer experience using Google CCAI products. The ideal candidate will have over 9 years of relevant experience, proficiency in English, and strong project management skills. Responsibilities include designing innovative...

Industry/Sector Not Applicable Specialism Customer Management Level Senior Associate Job Description & Summary The Opportunity Join our Acceleration Center Mexico and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You'll work at the heart of global teams across Advisory, Assurance, Tax and Business...

Industry/Sector Not Applicable Specialism Customer Management Level Senior Associate Job Description & Summary The Opportunity Join our Acceleration Center Mexico and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You'll work at the heart of global teams across Advisory, Assurance, Tax and Business...

Industry/Sector Not Applicable Specialism Customer Management Level Senior Associate Job Description & Summary The Opportunity Join our Acceleration Center Mexico and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You'll work at the heart of global teams across Advisory, Assurance, Tax and Business...

The Opportunity Join our Acceleration Center Mexico and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services - solving real client challenges through connected collaboration. We’ll help you grow your skills so...

Gayosso busca Gerente comercial Canal WEB, sector Previsión Objetivo del puesto Liderar, desarrollar y potenciar al equipo comercial del canal WEB, asegurando una gestión efectiva de Leads, seguimiento puntual del funnel y cumplimiento de objetivos de venta. Será responsable de impulsar la productividad, contactabilidad y conversión mediante análisis de...

En Spotpromo México, empresa líder en el sector de optometría, tenemos una excelente oportunidad en el área comercial para quienes desean desarrollarse como asesor/a de ventas de lentes de contacto en Costco Torreón, Coahuila de Zaragoza. Buscamos personas dinámicas y proactivas, con orientación al cliente, listas para integrarse de manera presencial...

¡Únete a Banco Plata! Acabamos de recibir nuestra licencia bancaria y estamos entrando en una etapa de crecimiento acelerado, innovación constante y oportunidades reales para quienes quieren construir algo grande.  ¡Forma parte de la revolución financiera que está cambiando México!Al integrarte como Agente de Cobranza en CDMX brindarás soluciones...

Accenture is seeking a Strategy & Consulting professional for its Global Network in Mexico City or Monterrey. You will contribute to transforming client contact centers and digital customer care strategies across industries.Based in Mexico, you will work on Cloud Contact Center implementations, AI chatbot initiatives, and strategic roadmaps, with potential...

Salud Digna busca un Asesor de Primer Contacto para formar parte de su equipo en la recepción. Te encargarás de recibir y orientar a los pacientes, brindar información sobre estudios y cotizaciones, y realizar el cobro de servicios con manejo de efectivo, manteniendo una atención amable y eficiente. Se requieren preparatoria concluida, experiencia en...

A cloud technology company is looking for an Amazon Connect Engineer based in Mexico. The role involves designing and implementing cloud contact center solutions, leading customer workshops, and integrating Amazon Connect with CRM systems. Candidates should have a minimum of 3 years of experience with Amazon Connect, solid technical communication skills, and...

Acceleration Center - Commercial & Service Excellence (CSX) - Contact Center Operations - AssociateJoin to apply for the Acceleration Center - Commercial & Service Excellence (CSX) - Contact Center Operations - Associate role at PwC México.At PwC, our people in customer consulting specialise in providing consulting services focused on customer‑related...

Join Our Global Consulting Network and Expand Your Horizons! Are you ready to take your career to new heights? At the Global Network, we are more than just a team; we are a thriving community of over 10,000 professionals operating from key locations around the world. We specialize in providing top-tier consulting expertise across various industries and...

Join Our Global Consulting Network and Expand Your Horizons! Are you ready to take your career to new heights? At the Global Network, we are more than just a team; we are a thriving community of over 10,000 professionals operating from key locations around the world. We specialize in providing top-tier consulting expertise across various industries and...

AgileEngine is seeking a Senior Contact Center Engineer to configure, support, and improve a cloud telephony platform and its CRM integrations in a healthcare environment. You will design IVR flows, manage call routing and agent skills, and ensure integration with CRM systems across a production environment.You will work with platforms such as NICE CXone,...

AgileEngine is seeking a Senior Contact Center Engineer to configure, support, and improve a cloud telephony platform and its CRM integrations in a healthcare environment. You will design IVR flows, manage call routing and agent skills, and ensure integration with CRM systems across a production environment.You will work with platforms such as NICE CXone,...