helpware

Helpware in Mexico is seeking a Learning & Development Officer to design, deliver, and continually improve learning solutions that prepare employees for success and support operational excellence.You will partner with Operations, Quality, and client stakeholders to align training with business objectives, evaluate learner performance, and drive continuous...

Helpware Inc. is seeking a Java Developer to modernize legacy COBOL/CICS applications into a Java-based architecture. Ideal for developers with 3+ years of commercial experience to join a long-term enterprise project in healthcare, working with established frameworks and experienced teams. Project duration spans 8–12 months with possible extension; remote...

Helpware Inc. is seeking a Support Engineer to join a client team in a 100% remote role. Responsibilities include responding to customer queries, identifying root causes, and guiding users through solutions and training.You work within a cross-functional support environment, ensuring adherence to service procedures and SLAs. The ideal candidate has 1+ years...

Helpware Inc. in Guadalajara, Mexico, is seeking a Customer Service Representative who will handle phone, email, chat, and online inquiries.The role focuses on healthcare-related support, empathy, and accurate information delivery to ensure a positive customer experience. The position offers a monthly gross salary of MXN 16,500, plus an 8% savings fund, food...

Helpware Inc. is seeking a Java Developer to modernize legacy COBOL/CICS applications into a Java-based architecture. Ideal for developers with 3+ years of commercial experience to join a long-term enterprise project in healthcare, working with established frameworks and experienced teams. Project duration spans 8–12 months with possible extension; remote...

Helpware Inc. is seeking a Java Developer to modernize legacy COBOL/CICS applications into a Java-based architecture. Ideal for developers with 3+ years of commercial experience to join a long-term enterprise project in healthcare, working with established frameworks and experienced teams. Project duration spans 8–12 months with possible extension; remote...

Helpware Inc. in Guadalajara, on-site, is seeking a Customer Service Representative to assist patients with prescriptions, insurance, and delivery status. The role emphasizes clear communication, empathy, and problem-solving to move orders through the process efficiently.You will work with pharmacies, insurers, and internal teams, providing accurate status...

Helpware Inc. is seeking a Java Developer to modernize legacy COBOL/CICS applications into a Java-based architecture.Ideal for developers with 3+ years of commercial experience to join a long-term enterprise project in healthcare, working with established frameworks and experienced teams. Project duration spans 8–12 months with possible extension; remote...

Helpware Inc. is seeking a Temporary Back Office Customer Service Representative for Guadalajara in a hybrid setup. The role focuses on delivering excellent customer experiences via email and text, with emphasis on listening, understanding, and resolving issues to ensure a smooth shopping journey.You’ll work evenings and weekends, use Zendesk, and...

Helpware Inc. is seeking a Temporary Back Office Customer Service Representative for Guadalajara in a hybrid setup. The role focuses on delivering excellent customer experiences via email and text, with emphasis on listening, understanding, and resolving issues to ensure a smooth shopping journey.You’ll work evenings and weekends, use Zendesk, and...

Helpware Inc. is seeking a Senior Platform Engineer to architect and operate a cloud-first platform across AWS and Azure, establishing an internal developer platform with golden paths and a world-class observability program. You will own CI/CD and Kubernetes operations, implement policy-as-code, and drive FinOps and security by design. You will build...

Helpware Inc. is seeking a Senior Platform Engineer to architect and operate a cloud-first platform across AWS and Azure, establishing an internal developer platform with golden paths and a world-class observability program.You will own CI/CD and Kubernetes operations, implement policy-as-code, and drive FinOps and security by design. You will build reusable...

Helpware Inc. is seeking an AI Automation Engineer to identify, design, build, and deploy AI agents and automations for operational teams. This hands-on role goes beyond chatbots to deliver production-ready automations that improve workflows across systems.You will prototype rapidly, iterate with end users, and ensure solutions align with data, security, and...

Helpware Inc. is seeking a Senior Platform Engineer to architect and operate a cloud-first platform across AWS and Azure, establishing an internal developer platform with golden paths and a world-class observability program.You will own CI/CD and Kubernetes operations, implement policy-as-code, and drive FinOps and security by design. You will build reusable...

Helpware Inc. in Guadalajara, Mexico, is seeking a Customer Service Representative who will handle phone, email, chat, and online inquiries.The role focuses on healthcare-related support, empathy, and accurate information delivery to ensure a positive customer experience. The position offers a monthly gross salary of MXN 16,500, plus an 8% savings fund, food...

Helpware Inc. seeks a Senior/Staff Evaluation AI Engineer to anchor benchmarking, validation, and safety for our Agentic AI platform used in enterprise real estate workflows.You will design automated evaluation pipelines, define domain metrics, and partner with Engineering, Product, Data, and Quality teams to ensure measurable, reliable AI capabilities. This...

Helpware Inc. in Guadalajara is seeking a Scheduling Receptionist to be the first point of contact for patients, handling calls, scheduling appointments, updating records, and guiding patients to the right resources.This on-site role operates in a hybrid setup with potential for training and growth. Ideal candidates will have at least 6 months of customer...

Helpware Inc. is seeking a Support Engineer to join a client team in a 100% remote role. Responsibilities include responding to customer queries, identifying root causes, and guiding users through solutions and training.You work within a cross-functional support environment, ensuring adherence to service procedures and SLAs. The ideal candidate has 1+ years...

Helpware Inc. is seeking a Senior Platform Engineer to architect and operate a cloud-first platform across AWS and Azure, establishing an internal developer platform with golden paths and a world-class observability program.You will own CI/CD and Kubernetes operations, implement policy-as-code, and drive FinOps and security by design. You will build reusable...

Helpware Inc. in Guadalajara (Hybrid) is seeking a motivated Level 1 Technical Support Specialist to be the first contact for customers seeking technical help. You will troubleshoot basic issues, document steps, and escalate more complex problems as needed.Ideal candidates have at least 1 year in BPO, Help Desk, or IT Support, with strong verbal and written...