helpware

About the role Helpware is building a multi-tenant B2B AI platform for customer support operations — a product portfolio spanning Agent Assist, AI-powered QA, document processing, support automation, workforce management, and others. We're looking for a Sr. Full Stack Developer to build product features end-to-end – services that orchestrate LLM...

Helpware is a global technology-driven company providing Customer Experience and Operational Support services across multiple regions. Our Technology Team is growing, and we are looking for an IT Business Analyst (AI & Automation) to help bridge the gap between business stakeholders, AI/data teams, and software engineers. This role focuses on identifying...

Helpware is seeking a .NET Developer to join our engineering team and contribute to the development of enterprise-grade business applications for the insurance industry. You will work as part of an Agile Scrum team, designing, developing, and maintaining scalable software solutions built on the Microsoft .NET technology stack. This is an excellent...

Helpware in Guadalajara seeks a patient-focused customer service specialist to assist people with medications and prescriptions. You will speak with patients by phone, email, and text, review orders, and explain status, coverage, and next steps to move processing forward.On-site role with a monthly gross salary of MXN 18,000, plus paid training, full legal...

About the role Helpware is building a multi-tenant B2B AI platform for customer support operations — a product portfolio spanning Agent Assist, AI-powered QA, document processing, support automation, workforce management, and others. We're hiring a Sr. PlatformOps Engineer to own the reliability, security, and operability of this infrastructure, and to...

About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines that provides Customer Experience and Operational Support for modern companies. Our team of professionals is driven by the purpose of delivering best-in-class, value-adding services to our partners through empowered teams, innovative solutions, and...

About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines that provides Customer Experience and Operational Support for modern companies. Our team of professionals is driven by the purpose of delivering best-in-class, value-adding services to our partners through empowered teams, innovative solutions, and...

About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines that provides Customer Experience and Operational Support for modern companies. Our team of professionals is driven by the purpose of delivering best-in-class, value-adding services to our partners through empowered teams, innovative solutions, and...

About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines that provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative...

About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines that provides Customer Experience and Operational Support for modern companies. Our team of professionals is driven by the purpose of delivering best-in-class, value-adding services to our partners through empowered teams, innovative solutions, and...

The DevSecOps Engineer is a foundational role in the our partner’s project, responsible for architecting and maintaining the high-security infrastructure required for an enterprise-grade Agent Development Platform (ADP). You will be tasked with building the secure "sandbox" where autonomous agents live, ensuring zero-trust connectivity and managing the...

Job Description: CyberArk Privilege Cloud (PCloud) Engineer (L2) Role Overview: The PCloud Technical Support Engineer (L2) is responsible for ensuring the security and availability of the Privilege Cloud (PAM-as-a-Service) environment. This role focuses on the infrastructure supporting the Vault, management of sessions, and web access portals. Duties and...

About the role Helpware's AI Platform team builds a portfolio of AI-native products for customer support and business operations, all running on a shared multi-tenant platform. The team also implements these products for individual clients with custom configurations, integrations, and SLAs. We're looking for two Senior QA Engineers to own quality end-to-end...

$18,000 MXN Gross + 8% Savings Fund +$1,0000 Food Vouchers + Major Medical InsuranceHere’s the deal!Some customer service jobs are about answering calls. This one is about helping people get the medication they need.Every day, you’ll speak with patients who have questions about their prescriptions, insurance coverage, refill requests, or delivery status....

Customer Service Representative | Guadalajara | On-Site $16,500 MXN Gross + 8% Savings Fund +$1,0000 Food Vouchers + Major Medical Insurance Here's the deal! Sometimes people need help understanding a product they rely on,finding the right information, resolving an issue, or simply getting a clear answer from someone who cares. As a Customer Support...

We are looking for a Front-End Engineer for our client. Our client is an early-stage company building a comprehensive AI platform for the legal industry. The platform pairs advanced reasoning with secure, privacy-first infrastructure so professionals can trust it with their most sensitive work. The role We’re hiring a Front-End Engineer to build and polish...

Customer Service Representative | Guadalajara | On-Site $18,000 MXN Gross + 8% Savings Fund +$1,0000 Food Vouchers + Major Medical Insurance Here's the deal! Some customer service jobs are about answering calls. This one is about helping people get the medication they need. Every day, you'll speak with patients who have questions about their prescriptions,...

We are looking for a hands-on Senior DevSecOps Engineer to help build secure, scalable, and reliable cloud infrastructure, Kubernetes platforms, and CI/CD pipelines. You will work closely with engineering and platform teams to integrate security into the software delivery lifecycle and make secure-by-default practices easy to adopt. The role combines...

$18,000 MXN Gross + 8% Savings Fund +$1,0000 Food Vouchers + Major Medical InsuranceHere’s the deal!Some customer service jobs are about answering calls. This one is about helping people get the medication they need.Every day, you’ll speak with patients who have questions about their prescriptions, insurance coverage, refill requests, or delivery status....

Customer Service Representative | Guadalajara | On-Site $16,500 MXN Gross + 8% Savings Fund +$1,0000 Food Vouchers + Major Medical Insurance Here’s the deal! Sometimes people need help understanding a product they rely on,finding the right information, resolving an issue, or simply getting a clear answer from someone who cares. As a Customer Support...