helpware inc

Helpware Inc. in Guadalajara, on-site, is seeking a Customer Service Representative to handle multi-channel support, including phone, email, and chat.You will assist customers with product information, orders, returns, and account needs in a healthcare-focused environment.The role emphasizes empathy, accuracy, and adherence to processes, with training...

Helpware Inc is seeking a Finance Travel and Entertainment Representative to provide frontline user support for our internal travel and expense program.You will handle Navan and Ramp inquiries, troubleshoot issues, and maintain timely responses in a high-volume Slack channel environment.As the User Operations Specialist, you'll work remotely as a full-time...

Helpware Inc in Guadalajara (On-Site) is seeking a Customer Service Representative to assist patients with prescriptions, insurance coverage, and delivery status.You will work across pharmacies, insurers, and internal teams to ensure smooth processing and clear guidance for customers.The role requires at least 1 year in customer service, strong English, and...

The Dev Sec Ops Engineer is a foundational role in the our partner's project, responsible for architecting and maintaining the high-security infrastructure required for an enterprise-grade Agent Development Platform (ADP) .You will be tasked with building the secure \"sandbox\" where autonomous agents live, ensuring zero-trust connectivity and managing the...

Customer Service Representative | Guadalajara | On-Site$16,500 MXN Gross + 8% Savings Fund +$1,**** Food Vouchers + Major Medical InsuranceHere's the deal!Sometimes people need help understanding a product they rely on,finding the right information, resolving an issue, or simply getting a clear answer from someone who cares.As a Customer Support...

About ProjectThis is an early-stage company building an AI platform for the legal industry.The platform pairs advanced reasoning with secure, privacy-first infrastructure so professionals can trust it with their most sensitive work.The roleWe're hiring a Product Designer to shape how our product looks, feels, and works.You'll be working directly with the...

The DevSecOps Engineer is a foundational role in the our partner's project, responsible for architecting and maintaining the high-security infrastructure required for an enterprise-grade Agent Development Platform (ADP).You will be tasked with building the secure\ "sandbox\" where autonomous agents live, ensuring zero-trust connectivity and managing the...

Technical Support Representative | Guadalajara | Hybrid $18,000 MXN Gross + 8% Savings Fund +$1,0000 Food Vouchers + Major Medical Insurance Here’s the deal! We are looking for a motivated and tech-savvy individuals who are passionate about helping customers resolve technical issues and delivering exceptional support experiences. As a Level 1 Technical...

Job Description: Cyber Ark Privilege Cloud (PCloud) Engineer (L2) Role Overview: The PCloud Technical Support Engineer (L2) is responsible for ensuring the security and availability of the Privilege Cloud (PAM-as-a-Service) environment. This role focuses on the infrastructure supporting the Vault, management of sessions, and web access portals. Duties and...

Helpware Inc. in Guadalajara is seeking a Customer Service Representative to help patients manage prescriptions, insurance questions, and medication delivery status, onsite. You'll work with patients, pharmacies, insurers, and internal teams to move prescriptions through the process smoothly.No medical background required; we provide training and guidance to...

Helpware Inc. is seeking a CyberArk Privilege Cloud (PCloud) Engineer (L2) to ensure the security and availability of the Privilege Cloud environment, focusing on Vault management, session controls, and web portal operations in a SaaS PAM setting.You will perform deep-dive troubleshooting, analyze logs, manage privileged credentials across Windows, Linux,...

Customer Service Representative | Guadalajara | On-Site$18,000 MXN Gross + 8% Savings Fund +$1,**** Food Vouchers + Major Medical InsuranceHere's the deal!Some customer service jobs are about answering calls.This one is about helping people get the medication they need.Every day, you'll speak with patients who have questions about their prescriptions,...

Helpware Inc. is seeking a dedicated Finance Travel and Entertainment Representative to join our User Operations team as a full-time remote contractor. You'll be the first responder in Slack, helping employees with Navan (travel) and Ramp (expense) questions to keep the queue clear.In a high-volume, service-oriented role, you'll troubleshoot issues, escalate...

Finance Travel and Entertainment Representative About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies.Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by...

Helpware Inc. in Guadalajara is hiring a patient support specialist to help people get the medication they need.You will assist patients by phone, email, and text, review prescriptions, and coordinate with pharmacies, insurers, and internal teams to keep orders moving smoothly.No medical background required; we train you.The role requires at least one year...

Helpware Inc. in Guadalajara is seeking a Customer Service Representative to help patients manage prescriptions, insurance questions, and medication delivery status, onsite.You'll work with patients, pharmacies, insurers, and internal teams to move prescriptions through the process smoothly.No medical background required; we provide training andguidance to...

Job Description: CyberArk Privilege Cloud (PCloud) Engineer (L2)Role Overview:The PCloud Technical Support Engineer (L2) is responsible for ensuring the security and availability of the Privilege Cloud (PAM-as-a-Service) environment.This role focuses on the infrastructure supporting the Vault, management of sessions, and web access portals.Duties and...

Helpware Inc. is seeking a CyberArk Privilege Cloud (PCloud) Engineer (L2) to ensure the security and availability of the Privilege Cloud environment, focusing on Vault management, session controls, and web portal operations in a SaaS PAM setting.You will perform deep-dive troubleshooting, analyze logs, manage privileged credentials across Windows, Linux,...

Helpware Inc. in Guadalajara is hiring a patient support specialist to help people get the medication they need.You will assist patients by phone, email, and text, review prescriptions, and coordinate with pharmacies, insurers, and internal teams to keep orders moving smoothly.No medical background required; we train you.The role requires at least one year...