incident management

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment....

Epicor Software Corporation seeks a Service Delivery Manager to drive high-quality service management across production services. You will partner with Cloud Operations, Engineering, Support, and Product to ensure timely incident response and continuous process improvement.You will lead Major Incident Management, coordinate bridges, manage RCA/post-incident...

Safran Group busca un Especialista de Soporte IT para asegurar la continuidad operativa de equipos de cómputo y servicios, brindando soporte a usuarios y sitios en NA. Responsable de incidencias, mantenimiento preventivo y cumplimiento de políticas de seguridad, con interacción con equipos L3 y proveedores.La posición implica diagnóstico remoto,...

Safran Group busca un Especialista de Soporte IT para asegurar la continuidad operativa de equipos de cómputo y servicios, brindando soporte a usuarios y sitios en NA. Responsable de incidencias, mantenimiento preventivo y cumplimiento de políticas de seguridad, con interacción con equipos L3 y proveedores.La posición implica diagnóstico remoto,...

Edenred SE recherche un responsable Opérations IT pour diriger les incidents, les changements et les questions liées à la continuité des services. Basé à Mexico, vous travaillerez avec des équipes globales et gérerez des incidents critiques dans un environnement hybride.Le candidat idéal possède une expérience avérée en IT Operations et en...

Edenred SE recherche un responsable Opérations IT pour diriger les incidents, les changements et les questions liées à la continuité des services. Basé à Mexico, vous travaillerez avec des équipes globales et gérerez des incidents critiques dans un environnement hybride.Le candidat idéal possède une expérience avérée en IT Operations et en...

Edenred está buscando un Service Management Expert en Ciudad de México. Esta posición implica liderar la gestión de incidentes y asegurar la recuperación de servicios críticos de manera efectiva.El candidato ideal tiene más de 5 años de experiencia en operaciones de TI y un fuerte entendimiento de la infraestructura y aplicaciones. Ofrecemos un...

Insulet Supervisor IT Help Desk is responsible for leading daily IT support operations, incident workflows, and continuous service improvements across the organization. The role emphasizes leadership, customer service, and effective problem resolution to deliver a superior end-user experience. The ideal candidate has 4–7 years in IT support with...

Insulet Supervisor IT Help Desk is responsible for leading daily IT support operations, incident workflows, and continuous service improvements across the organization. The role emphasizes leadership, customer service, and effective problem resolution to deliver a superior end-user experience. The ideal candidate has 4–7 years in IT support with...

Insulet Supervisor IT Help Desk is responsible for leading daily IT support operations, incident workflows, and continuous service improvements across the organization. The role emphasizes leadership, customer service, and effective problem resolution to deliver a superior end-user experience. The ideal candidate has 4–7 years in IT support with...

Insulet Supervisor IT Help Desk is responsible for leading daily IT support operations, incident workflows, and continuous service improvements across the organization. The role emphasizes leadership, customer service, and effective problem resolution to deliver a superior end-user experience.The ideal candidate has 4–7 years in IT support with supervisory...

Insulet Supervisor IT Help Desk is responsible for leading daily IT support operations, incident workflows, and continuous service improvements across the organization. The role emphasizes leadership, customer service, and effective problem resolution to deliver a superior end-user experience.The ideal candidate has 4–7 years in IT support with supervisory...

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the...

Edenred SE recherche un responsable Opérations IT pour diriger les incidents, les changements et les questions liées à la continuité des services. Basé à Mexico, vous travaillerez avec des équipes globales et gérerez des incidents critiques dans un environnement hybride.Le candidat idéal possède une expérience avérée en IT Operations et en...

Take a step forward and let Edenred surprise you.Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. Dare to...

Insulet Supervisor IT Help Desk is responsible for leading daily IT support operations, incident workflows, and continuous service improvements across the organization. The role emphasizes leadership, customer service, and effective problem resolution to deliver a superior end-user experience.The ideal candidate has 4–7 years in IT support with supervisory...

Edenred está buscando un Service Management Expert en Ciudad de México. Esta posición implica liderar la gestión de incidentes y asegurar la recuperación de servicios críticos de manera efectiva.El candidato ideal tiene más de 5 años de experiencia en operaciones de TI y un fuerte entendimiento de la infraestructura y aplicaciones. Ofrecemos un...

OpenService S.A. de C.V. busca Analista de Incidentes TI para monitorizar y gestionar incidentes a lo largo de su ciclo de vida. La posición es híbrida, con 1–2 días en sitio en San Pedro, NL, y el resto desde Home Office, de lunes a viernes.Se requiere Ing. en Sistemas o afines, experiencia en Incident Management y manejo de herramientas de tickets. Se...

Analista de Incidentes TIHorario: Lunes a viernes de 9:00 a 6:00 pm y guardia 1 sábado al mes.Lugar de trabajo: San Pedro, N.L.Modalidad: Híbrido (1 o 2 días en sitio y resto en Home Office)Funciones:Seguimiento a incidentes.Escalación de incidentes y clasificación de incidentes mayores o menores.Seguimiento con áreas resolutoras y proveedores.Convocar...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of...