Empleos de it service desk en Leon

As our IT Service Desk Analyst, you’ll play a key role in providing first-line technical support and ensuring the uninterrupted, smooth operation of our global infrastructure and systems. Your impact? You will drive the efficient resolution of complex technical incidents, enhance service delivery, and empower our teams worldwide to work without disruption....

The Impact You'll Make As our IT Service Desk Analyst, you’ll play a key role in providing first-line technical support and ensuring the uninterrupted, smooth operation of our global infrastructure and systems. Your impact? You will drive the efficient resolution of complex technical incidents, enhance service delivery, and empower our teams worldwide to...

Danfoss GmbH in Mexico is seeking an IT Service Desk Analyst to provide first-line technical support and ensure smooth global infrastructure operations. You will drive incident resolution, enable teams worldwide to work without disruption, and collaborate with cross-functional IT teams.You’ll own service request management, document troubleshooting steps,...

Danfoss is seeking an IT Service Desk Analyst to provide first-line technical support, maintaining uninterrupted operation of our global infrastructure. You’ll drive efficient incident resolution, improve service delivery, and empower teams worldwide to work without disruption.You’ll collaborate with cross-functional IT teams, own service request...

Journeyfront, Inc. IT Specialist runs the day-to-day technology service desk for staff across all sites and remote locations, acts as a technical point of contact to client-side IT organizations, and administers the software, license, and device estate.This hands-on role resolves issues independently, escalates with diagnoses rather than symptoms, and...

Descripción del puesto Service Desk N1 Horario: Lunes a viernes de 8:00 a.m. a 5:00 p.m. guardia un sábado al mes de 8:30 a.m. a 2:30 p.m. Modalidad: 100% remota Responsabilidades principales: Escalar casos complejos o no resueltos al siguiente nivel de soporte, asegurando una transición clara...

Descripción del puesto Analista de Service Desk N1 Horario: lunes a viernes 8:00 a.m. a 6:00 p.m. sábados 9:00 a.m. a 2:00 p.m. Modalidad: 100% remota Responsabilidades principales: Asegurar el registro del 100% de las solicitudes de los usuarios. Atención de incidentes y...

5 years of experience managing a team of 15 to 20 professionals and driving effective service desk operations. Fluent English communication (B2-C1) with clear pronunciation and professional vocabulary. Strong team management skills: motivating staff, managing workloads, and applying corrective actions to improve performance. Experience preparing and...

Requirements 5 years of experience managing a team of 15-20 professionals and driving effective service desk operations. Fluent English communication (B2-C1) with clear pronunciation and professional vocabulary. Strong team management skills: motivating staff, managing workloads, and applying corrective actions to improve performance. Experience preparing...

Descripción del puesto Objetivo del puesto Brindar soporte de primer nivel a usuarios, asegurando la correcta atención, registro y resolución de incidentes y requerimientos, cumpliendo con los niveles de servicio establecidos. Responsabilidades Atención a usuarios vía teléfono, correo...

Job Description About the Role As a BSO Service Desk Advisor, you'll deliver exceptional support to external vendors, internal stakeholders, and business partners by managing inquiries and service requests across key Finance Operations processes. In this permanent role, you'll serve as a trusted point of contact for Accounts Payable, supplier management,...

Horario: lunes a viernes 8:00 a.m. a 6:00 p.m. sábados 9:00 a.m. a 2:00 p.m.Modalidad: 100% remotaResponsabilidades principales:Asegurar el registro del 100% de las solicitudes de los usuarios.Atención de incidentes y requerimientos.Generación de informes desde Base de datos y aplicaciones.Apoyar en el seguimiento, escalación y evaluación de los...

Job DescriptionAbout the RoleAs a BSO Service Desk Advisor, you'll deliver exceptional support to external vendors, internal stakeholders, and business partners by managing inquiries and service requests across key Finance Operations processes.In this permanent role, you'll serve as a trusted point of contact for Accounts Payable, supplier management, Travel...

Objetivo del puesto Brindar soporte de primer nivel a usuarios, asegurando la correcta atención, registro y resolución de incidentes y requerimientos, cumpliendo con los niveles de servicio establecidos.ResponsabilidadesAtención a usuarios vía teléfono, correo y/o chatRegistro, seguimiento y cierre de tickets en herramienta ITSMSoporte técnico de...

Job Description About the Role As a BSO Service Desk Advisor , you'll deliver exceptional support to external vendors, internal stakeholders, and business partners by managing inquiries and service requests across key Finance Operations processes. In this permanent role, you'll serve as a trusted point of contact for Accounts Payable, supplier management,...

The LEGO Group in Monterrey, Mexico, is seeking a BSO Service Desk Advisor to deliver outstanding support across Finance Operations, Accounts Payable, and HR-related processes. You will handle inquiries via ServiceNow, email, and case management, triage escalations, and work with regional teams to ensure timely issue resolution and high customer...

The LEGO Group is seeking a BSO Service Desk Advisor to provide exceptional support across Finance Operations, Accounts Payable, and HR processes. You will handle inquiries from vendors, internal stakeholders, and business partners, ensuring timely resolutions and high-quality service across channels.You will collaborate with service delivery teams and...

5 years of experience managing a team of 15 to 20 professionals and driving effective service desk operations. Fluent English communication (B2-C1) with clear pronunciation and professional vocabulary. Strong team management skills: motivating staff, managing workloads, and applying corrective actions to improve performance. Experience preparing and...

Job Description About the RoleAs a BSO Service Desk Advisor, you'll deliver exceptional support to external vendors, internal stakeholders, and business partners by managing inquiries and service requests across key Finance Operations processes. In this permanent role, you'll serve as a trusted point of contact for Accounts Payable, supplier management,...

The LEGO Group in Monterrey seeks an experienced BSO Service Desk Advisor to deliver exceptional Finance Operations support to vendors and internal stakeholders. You will handle inquiries across AP, supplier management, Travel & Expense, and reconciliation, while gaining HR process exposure for cross-functional coverage.You will collaborate with service...