Empleos de quality analyst call center en Tijuana

Redial BPO in Mexico is seeking a Quality and Assurance Analyst (QA) to support our call center operations by analyzing performance data, generating reports, and driving continuous improvement. The role is ideal for a detail-oriented professional with experience in a BPO or contact center environment.Responsibilities include monitoring customer interactions...

Quality and Assurance Analyst (QA) – Call Center Location: Zona Rio, Tijuana (On-site) Employment Type: Full-time About the Role We are seeking a Quality Analyst (QA) to support our call center operations by analyzing performance data, generating reports, and driving continuous improvement. This role is ideal for a detail-oriented and analytical...

Redial BPO is seeking an Operations Manager to lead daily call center operations for a food allergy enrollment campaign in Mexicali. You will oversee Enrollment Specialists, drive enrollment and sales targets, ensure quality, productivity, and compliance, and coordinate with client stakeholders.You will manage performance metrics, lead training, optimize...

Confie, the leading independent personal lines insurance broker, is seeking a Quality & Process Excellence professional to support continuous improvement in its Tijuana operations. You will identify gaps, lead Lean Six Sigma initiatives, and drive performance metrics across multiple teams.The role emphasizes data-driven analysis, process standardization, and...

About our companyConfie is the largest independent personal lines insurance agency and broker in the United States—serving customers nationwide. In 2010, we established our Shared Services Center in Tijuana, Baja California, creating a world-class operation built to efficiently support our customers, drive innovation, and develop exceptional talent. Since...

Company:QUALCOMM SEMICONDUCTORES Y SISTEMAS AVANZADOS DE BAJA CALIFORNIA Job Area:Operations Group, Operations Group > Program Analyst General Summary: Assists with program development and implementation through managing processes, procedures, and tools that improve efficiencies. A Program Analyst coordinates across teams and monitors timelines, budgets,...

Calling all originals: At Levi Strauss & Co., you can be yourself - and be part of something bigger.We're a company of people who like to forge our own path and leave the world better than we found it.Who believe that what makes us different makes us stronger.So add your voice.Make an impact.Find your fit - and your futureIntroduction As a Global Service...

This position is open exclusively to candidates based in Mexico City.Who are we?At Blue Coding, we specialize in hiring excellent professionals and amazing people from all over Latin America and other parts of the world.For the past 12 years, we've helped cutting-edge companies in the United States and Canada build great teams and achieve their goals.Large...

Jinetes, MexicoTlalnepantla de Baz, MexicoFull timeJR*****Clorox is the place that's committed to growth – for our people and our brands.Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates.Join our team.#Clorox Is The Place (...

Company: QUALCOMM SEMICONDUCTORES Y SISTEMAS AVANZADOS DE BAJA CALIFORNIA Job Area: Operations Group, Operations Group > Program Analyst General Summary: Assists with program development and implementation through managing processes, procedures, and tools that improve efficiencies. A Program Analyst coordinates across teams and monitors timelines,...

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life.Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and...

Company:QUALCOMM SEMICONDUCTORES Y SISTEMAS AVANZADOS DE BAJA CALIFORNIAJob Area:Operations Group, Operations Group > Program AnalystGeneral Summary:Assists with program development and implementation through managing processes, procedures, and tools that improve efficiencies. A Program Analyst coordinates across teams and monitors timelines, budgets, risks,...

Operations Manager - Call Center Department: Operations Location: Av. Gral. Ignacio Zaragoza 1298, Nueva, 21100 Mexicali, B.C. Job Type: Full time. Schedule: Monday to Friday, with schedule availability. Objective Manage the daily operations of a food allergy campaign, leading Enrollment Specialists to achieve sales goals while maintaining high standards for...

Integon is seeking a Customer Service Representative in Tijuana, Mexico. The role focuses on handling calls from customers and agents, resolving policy questions, and ensuring a positive client experience.You will verify policy details, process changes, and assist with billing inquiries while maintaining high-quality service across multiple systems....

- Department Name BUSINESS INTEL. & ANALYTICS- Job Type Full time- Service Now Ticket RITM*******- Work Experience 3-5 years- Assigned Recruiter Contact ******- Date Opened 10/01/2026- Country MexicoJob DescriptionAbout our companyConfie is the largest independent personal lines insurance agency and broker in the United States—serving customers nationwide....

Department Name BUSINESS INTEL. & Job Type Full time Service Now Ticket RITM******* About our company Confie is the largest independent personal lines insurance agency and broker in the United States—serving customers nationwide. In ****, we established our Shared Services Center in Tijuana, Baja California, creating a world-class operation built...

Department Name BUSINESS INTEL. & Job Type Full time Service Now Ticket RITM******* About our company Confie is the largest independent personal lines insurance agency and broker in the United States—serving customers nationwide. In ****, we established our Shared Services Center in Tijuana, Baja California, creating a world-class operation built...

Department Name BUSINESS INTEL. & Job Type Full time Service Now Ticket RITM******* About our company Confie is the largest independent personal lines insurance agency and broker in the United States—serving customers nationwide. In ****, we established our Shared Services Center in Tijuana, Baja California, creating a world-class operation built...

Department Name BUSINESS INTEL. & Job Type Full time Service Now Ticket RITM******* About our company Confie is the largest independent personal lines insurance agency and broker in the United States—serving customers nationwide. In ****, we established our Shared Services Center in Tijuana, Baja California, creating a world-class operation built...

We are looking for a talented Senior Operations Manager! Job Title: Senior Operations Manager – BPO Call Center Location: Torre Cosmopolitan, 22010, Zona Urbana Río Tijuana, B.C. Department: Operations Role Purpose The Senior Operations Manager is responsible for the overall leadership, performance, and profitability of one large client account or...