rackspace technology

Rackspace Technology in Mexico City, remotely from home, seeks a Manager of Cloud Infrastructure Support to lead a team of Cloud Administrators and Cloud Engineers delivering Day 2 managed services across public cloud platforms. You will provide operational leadership, workforce management, and customer escalation support.This role emphasizes coaching,...

Rackspace Technology in Mexico City, remotely from home, seeks a Manager of Cloud Infrastructure Support to lead a team of Cloud Administrators and Cloud Engineers delivering Day 2 managed services across public cloud platforms. You will provide operational leadership, workforce management, and customer escalation support. This role emphasizes coaching,...

Be among the first 25 applicants.Job Summary: We’re hiring a Technical Account Manager (TAM) with a strong background in AWS cloud technologies. You’ll provide guidance to both new and existing customers about AWS technologies, services, and offerings. You’ll collaborate with other Rackspace teams to develop and deliver innovative solutions using...

Job Description Remote Full-time Not specified Customer Support Position Summary The Manager, Cloud Infrastructure Support is responsible for leading a team of Cloud Administrators and Cloud Engineers delivering Day 2 managed services across public cloud platforms. This role provides operational leadership, workforce management, customer escalation...

Job Description Remote Full-time Not specified Customer Support Position Summary The Manager, Cloud Infrastructure Support is responsible for leading a team of Cloud Administrators and Cloud Engineers delivering Day 2 managed services across public cloud platforms. This role provides operational leadership, workforce management, customer escalation support,...

Remote Full-time Not specified Customer SupportThe Manager, Cloud Infrastructure Support is responsible for leading a team of Cloud Administrators and Cloud Engineers delivering Day 2 managed services across public cloud platforms. This role provides operational leadership, workforce management, customer escalation support, performance coaching, and...

Remote Full-time Not specified Customer SupportThe Manager, Cloud Infrastructure Support is responsible for leading a team of Cloud Administrators and Cloud Engineers delivering Day 2 managed services across public cloud platforms. This role provides operational leadership, workforce management, customer escalation support, performance coaching, and...

Remote Full-time Not specified Customer SupportThe Manager, Cloud Infrastructure Support is responsible for leading a team of Cloud Administrators and Cloud Engineers delivering Day 2 managed services across public cloud platforms. This role provides operational leadership, workforce management, customer escalation support, performance coaching, and...

1 week ago Be among the first 25 applicantsJob SummaryA Customer Service Technician is a key element within Rackspace’s customer service and technical support operations. Expected to provide technical support to our customers via phone/chat/support tickets on issues related to hosted business email and Microsoft Office 365 productivity suite. Required to...

2 days ago Be among the first 25 applicantsThe Business Consultant - Cloud Engagements enables cloud users to align their cloud technology adoption with their business strategies. Advises the world’s largest AWS, GCP, Azure, and other Cloud users on topics ranging from cloud architecture to organizational governance to cloud economics, driving efficient...

Remote Full-time Not specified Customer SupportThe Manager, Cloud Infrastructure Support is responsible for leading a team of Cloud Administrators and Cloud Engineers delivering Day 2 managed services across public cloud platforms. This role provides operational leadership, workforce management, customer escalation support, performance coaching, and...

Remote Full-time Not specified Customer SupportThe Manager, Cloud Infrastructure Support is responsible for leading a team of Cloud Administrators and Cloud Engineers delivering Day 2 managed services across public cloud platforms. This role provides operational leadership, workforce management, customer escalation support, performance coaching, and...

Remote Full-time Not specified Customer SupportThe Manager, Cloud Infrastructure Support is responsible for leading a team of Cloud Administrators and Cloud Engineers delivering Day 2 managed services across public cloud platforms. This role provides operational leadership, workforce management, customer escalation support, performance coaching, and...

Remote Full-time Not specified Customer SupportThe Manager, Cloud Infrastructure Support is responsible for leading a team of Cloud Administrators and Cloud Engineers delivering Day 2 managed services across public cloud platforms. This role provides operational leadership, workforce management, customer escalation support, performance coaching, and...

Acts as the primary point of contact for customer billing and payment issues on assigned portfolios. Ensures the collections process is working efficiently by monitoring credit limits for customers and collecting all monies due to minimize the risk of bad debt. Manages the collection of customer accounts from an assigned portfolio. Initiates problem...

Rackspace Technology is seeking a Sales Commission Analyst II to manage day-to-day administration of sales compensation programs in the Americas. You will partner with Sales Operations, Finance, Payroll, HR and sales leaders to ensure accurate commission processing, resolve inquiries, maintain compensation data, and drive process improvements. You will...

Engagement Manager - (Remote and Hybrid in Mexico)The Rackspace Engagement Manager will manage several individual but related projects to the required standard of quality within the specified constraints of time and cost for the customer. The projects are typically medium to large, with medium complexity, and have high risk exposure. Ensures the coherence of...

3 days ago Be among the first 25 applicantsThe Business Consultant - Cloud Engagements enables cloud users to align their cloud technology adoption with their business strategies. Advises the world's largest AWS, GCP, Azure, and other Cloud users on topics ranging from cloud architecture to organizational governance to cloud economics, driving efficient...

Rackspace Technology is recruiting a Manager, Cloud Infrastructure Support to lead a team delivering Day 2 managed services across public cloud platforms. Based in Mexico City with remote work from home, you will drive operational leadership, workforce management, and continuous improvement while aligning with CIS objectives.You will oversee customer...

Rackspace Technology in Mexico City offers a leadership role steering Cloud Infrastructure Support teams delivering Day 2 managed services across major cloud platforms.You will lead 24x7 operations, coach engineers, and drive continuous improvement for customer outcomes.The ideal candidate has 5+ years in cloud infrastructure with strong communication skills...