rackspace technology

Rackspace Technology in Mexico City, remotely from home, seeks a Manager of Cloud Infrastructure Support to lead a team of Cloud Administrators and Cloud Engineers delivering Day 2 managed services across public cloud platforms.You will provide operational leadership, workforce management, and customer escalation support.This role emphasizes coaching,...

Be among the first 25 applicants.Job Summary: We're hiring a Technical Account Manager (TAM) with a strong background in AWS cloud technologies.You'll provide guidance to both new and existing customers about AWS technologies, services, and offerings.You'll collaborate with other Rackspace teams to develop and deliver innovative solutions using various...

Position Summary The Manager, Cloud Infrastructure Support is responsible for leading a team of Cloud Administrators and Cloud Engineers delivering Day 2 managed services across public cloud platforms.This role provides operational leadership, workforce management, customer escalation support, performance coaching, and continuous improvement initiatives to...

Job Description Remote Full-time Not specified Customer Support Position Summary The Manager, Cloud Infrastructure Support is responsible for leading a team of Cloud Administrators and Cloud Engineers delivering Day 2 managed services across public cloud platforms.This role provides operational leadership, workforce management, customer escalation support,...

Rackspace Technology in Mexico City, remotely from home, seeks a Manager of Cloud Infrastructure Support to lead a team of Cloud Administrators and Cloud Engineers delivering Day 2 managed services across public cloud platforms. You will provide operational leadership, workforce management, and customer escalation support. This role emphasizes coaching,...

Job Description Remote Full-time Not specified Customer Support Position Summary The Manager, Cloud Infrastructure Support is responsible for leading a team of Cloud Administrators and Cloud Engineers delivering Day 2 managed services across public cloud platforms. This role provides operational leadership, workforce management, customer escalation...

*We are only able to hire candidates currently living in Mexico City, MX at this time*Job Profile Summary Makes outbound sales contact (including cold calling) and pursues sales leads to develop a portfolio of buying customers.Accepts orders, closes sales, maintains customer records and completes required documentation.Identifies and qualifies prospective...

*We are only able to hire candidates currently living in Mexico City, MX at this time* Job Profile Summary Makes outbound sales contact (including cold calling) and pursues sales leads to develop a portfolio of buying customers. Accepts orders, closes sales, maintains customer records and completes required documentation. Identifies and qualifies prospective...

Rackspace Technology in Mexico City, remotely from home, seeks a Manager of Cloud Infrastructure Support to lead a team of Cloud Administrators and Cloud Engineers delivering Day 2 managed services across public cloud platforms.You will provide operational leadership, workforce management, and customer escalation support.This role emphasizes coaching,...

1 day ago Be among the first 25 applicantsJob SummaryA Customer Service Technician is a key element within Rackspace's customer service and technical support operations.Expected to provide technical support to our customers via phone/chat/support tickets on issues related to hosted business email and Microsoft Office 365 productivity suite.Required to...

Acts as the primary point of contact for customer billing and payment issues on assigned portfolios.Ensures the collections process is working efficiently by monitoring credit limits for customers and collecting all monies due to minimize the risk of bad debt.Manages the collection of customer accounts from an assigned portfolio.Initiates problem resolution...

Position Summary The Manager, Cloud Infrastructure Support is responsible for leading a team of Cloud Administrators and Cloud Engineers delivering Day 2 managed services across public cloud platforms. This role provides operational leadership, workforce management, customer escalation support, performance coaching, and continuous improvement initiatives to...

Position SummaryThe Manager, Cloud Infrastructure Support is responsible for leading a team of Cloud Administrators and Cloud Engineers delivering Day 2 managed services across public cloud platforms.This role provides operational leadership, workforce management, customer escalation support, performance coaching, and continuous improvement initiatives to...

Job DescriptionRemote Full-time Not specified Customer SupportPosition SummaryThe Manager, Cloud Infrastructure Support is responsible for leading a team of Cloud Administrators and Cloud Engineers delivering Day 2 managed services across public cloud platforms.This role provides operational leadership, workforce management, customer escalation support,...

1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.The Business Consultant - Cloud Engagements enables cloud users to align their cloud technology adoption with their business strategies.Advises the world's largest AWS, GCP, Azure, and other Cloud users on topics ranging from cloud architecture to...

Engagement Manager - (Remote and Hybrid in Mexico)The Rackspace Engagement Manager will manage several individual but related projects to the required standard of quality within the specified constraints of time and cost for the customer.The projects are typically medium to large, with medium complexity, and have high risk exposure.Ensures the coherence of...

PURPOSE •    This position works effectively and efficiently as a part of a multi-disciplinary support team to provide business technology support services and apply best-in-class practices.  Technical Support Specialists utilize technical knowledge, problem solving skills, and communication to assist others.  ESSENTIAL DUTIES & RESPONSIBILITIES  •...

Position SummaryThe Manager, Cloud Infrastructure Support is responsible for leading a team of Cloud Administrators and Cloud Engineers delivering Day 2 managed services across public cloud platforms. This role provides operational leadership, workforce management, customer escalation support, performance coaching, and continuous improvement initiatives to...

Rackspace Technology in Mexico City, remotely from home, seeks a Manager of Cloud Infrastructure Support to lead a team of Cloud Administrators and Cloud Engineers delivering Day 2 managed services across public cloud platforms. You will provide operational leadership, workforce management, and customer escalation support.This role emphasizes coaching,...

Job Description Remote Full-time Not specified Customer Support Position Summary The Manager, Cloud Infrastructure Support is responsible for leading a team of Cloud Administrators and Cloud Engineers delivering Day 2 managed services across public cloud platforms. This role provides operational leadership, workforce management, customer escalation support,...