Empleos de service delivery manager en Monterrey

Service Delivery Manager/ MonterreyBuscamosBuscamos un Sr. Service Delivery Manager estratégico y orientado a resultados para la interacción directa con el cliente (Primary Point of Contact on Premises) y equipos internos para garantizar la entrega exitosa de proyectos y servicios en el esquema de Servicios Administrados. Encargado de supervisar proyectos,...

Service Delivery Manager The Service Delivery Manager is responsible for driving consistent, high-quality service management practices across our production services. This role will bring structure, accountability, and continuous improvement to incident management, root cause analysis, customer-facing service communications, and change management. The...

Epicor seeks a Service Delivery Manager to drive consistent service management across production services. You will lead incident management, RCA, and change management processes, coordinating with Cloud Operations, Engineering, Support, and Product teams to ensure timely, accurate communications and ongoing process maturity.The role focuses on improving...

Garantizar la continuidad y eficiencia de los servicios tecnológicos de HEINEKEN a nivel regional, mediante la gestión y resolución de incidentes, coordinación de proyectos e implementación de mejoras continuas. Asegurar el cumplimiento de los niveles de servicio, optimizando procesos y colaborando con equipos globales para impulsar la excelencia...

Objetivo principal: Garantizar la continuidad y eficiencia de los servicios tecnológicos de HEINEKEN a nivel regional, mediante la gestión y resolución de incidentes, coordinación de proyectos e implementación de mejoras continuas. Objetivo principal: Garantizar la continuidad y eficiencia de los servicios tecnológicos de HEINEKEN a nivel regional,...

MAHLE in Monterrey is seeking a Customer Service professional to ensure on-time, accurate fulfillment of customer requirements in the automotive sector. You will coordinate with major accounts and manage replenishment for Nissan, Volkswagen, Chrysler, Ford, GM, Toyota, and Mercedes-Benz.The role emphasizes EDI-driven order capture, SAP-based data integrity,...

HEINEKEN busca un profesional en IT Service Management para garantizar la continuidad de los servicios tecnológicos a nivel regional y coordinar proyectos de mejora. Se trabajará con equipos globales para impulsar la transformación digital del negocio y asegurar el cumplimiento de SLA.El rol requiere experiencia en ITSM, ITIL y entornos ágiles, con...

Johnson Controls is a global leader in smart, healthy, and sustainable buildings. With operations in over 150 countries, we are committed to driving innovation and excellence in building technologies and integrated solutions. Our people are at the heart of our success, and we are passionate about attracting and developing top talent across the globe.We are...

HEINEKEN busca un profesional de TI para garantizar la continuidad y eficiencia de servicios tecnológicos a nivel regional. Coordinar incidentes, proyectos y mejoras, asegurando SLA y colaboración con equipos globales para la transformación digital del negocio.Se valorará experiencia en entornos ITSM, metodologías ITIL y capacidad de comunicarse...

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...

09 - Manager, IT Site Services 1General OverviewFunctional Area: Information Technology (ITM)Career Stream: IT Site Services (SSE)Job Title: Manager, IT Site Services 1Provide systems analysis, design, development and support for existing Global IT SystemsManage cross-functional projectsManage a team of people to a common goal, as well as perform regular...

Requirements 5 years of experience managing a team of 15-20 professionals and driving effective service desk operations. Fluent English communication (B2-C1) with clear pronunciation and professional vocabulary. Strong team management skills: motivating staff, managing workloads, and applying corrective actions to improve performance. Experience preparing...

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World. To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together! British American Tobacco Mexico has an exciting opportunity for a SAP...

Customer Service Manager5 years of direct experience in customer service management (RUN); customer-facing roles within the telecom or IT industry demonstrates your industry expertise.Proficient in managing virtual teams effectively, showcasing leadership skills in dynamic environments.Possess a solid level of technical knowledge that complements your...

Heineken en Monterrey, México, busca un líder de Service Delivery & Operations para definir y ejecutar la estrategia regional de Service Management, garantizar operaciones de TI que cumplan SLAs y mejores prácticas ITSM. Coordina proveedores, presupuestos e indicadores de desempeño y lidera la mejora continua y la observabilidad de los servicios.El...

La HEINEKEN Company busca un líder de Service Delivery & Operations para coordinar la entrega de servicios de TI en la región y asegurar la continuidad operativa. Las responsabilidades incluyen gestionar proveedores, contratos y presupuesto, impulsar la mejora continua y la observabilidad de servicios, y desarrollar al equipo.Se requiere más de 5 años de...

MAHLE GmbH in Monterrey is seeking a Customer Service professional to ensure on-time supply of products and accurate handling of customer requirements. You will work with major accounts and manage EDI, SAP records, and replenishment systems to meet delivery goals.The role focuses on supply chain, customer service, and materials planning within the automotive...

Johnson Controls is seeking a Process Owner HR Operations to lead end-to-end HR service delivery processes for Tier 1 and Tier 2 analysts. This role certifies training, monitors KPIs, ensures process integrity and supports audit requirements across multiple HR domains and regions.Analytical problem solvers will drive continuous improvements, collaborate with...

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow by Building a Smokeless World. To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together! British American Tobacco Mexico has an exciting opportunity for a SAP Basis...

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World. To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together! British American Tobacco Mexico has an exciting opportunity for a SAP...