Empleos de service delivery manager en Leon

Service Delivery Manager/ MonterreyBuscamosBuscamos un Sr. Service Delivery Manager estratégico y orientado a resultados para la interacción directa con el cliente (Primary Point of Contact on Premises) y equipos internos para garantizar la entrega exitosa de proyectos y servicios en el esquema de Servicios Administrados. Encargado de supervisar proyectos,...

Epicor seeks a Service Delivery Manager to drive consistent service management across production services. You will lead incident management, RCA, and change management processes, coordinating with Cloud Operations, Engineering, Support, and Product teams to ensure timely, accurate communications and ongoing process maturity.The role focuses on improving...

5 years of experience managing a team of 15 to 20 professionals and driving effective service desk operations. Fluent English communication (B2-C1) with clear pronunciation and professional vocabulary. Strong team management skills: motivating staff, managing workloads, and applying corrective actions to improve performance. Experience preparing and...

Position Description Service & Support Manager – AmericasOffice in Monterrey, MexicoPosition Summary The Service & Support Manager – Americas is responsible for leading all service, technical support, and customer care activities across North, Central, and South America. The role ensures that customers receive world-class support throughout the lifecycle...

C.H. Robinson is looking for a Supervisor Service Delivery in Monterrey to lead a team supporting Freight Pay operations across multiple logistics accounts. In this role, you will have a direct impact on customer satisfaction, carrier payments, operational performance, and the continuous improvement of transportation processes within our logistics...

C.H. Robinson is looking for a Supervisor Service Delivery in Monterrey to lead a team supporting Freight Pay operations across multiple logistics accounts. In this role, you will have a direct impact on customer satisfaction, carrier payments, operational performance, and the continuous improvement of transportation processes within our logistics...

Heineken en Monterrey, México, busca un líder de Service Delivery & Operations para definir y ejecutar la estrategia regional de Service Management, garantizar operaciones de TI que cumplan SLAs y mejores prácticas ITSM. Coordina proveedores, presupuestos e indicadores de desempeño y lidera la mejora continua y la observabilidad de los servicios.El...

**Position is in Monterrey with regular travel and onsite visits**VENTES Recruiting is working with an innovative and passionate company set on helping global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. Be part...

AMZL is looking for an area manager with a record of delivering results and proven project management experience to own and execute strategic, cross-functional operations and technology projects for our faster than Same Day operations.Robust understanding of fulfillment operations including under-the-roof processes, inventory flows, constrained FC assets...

A Brief Summary of This Position: The Customer Service Representative analyzes customer orders getting closed and invoiced and make sure all the requirements to do so are met.Essential Functions: This position reports to the Customer Service Manager for Monterrey Sites and has no direct or indirect reportsVery unfrequently travel is required for this...

La HEINEKEN Company busca un líder de Service Delivery & Operations para coordinar la entrega de servicios de TI en la región y asegurar la continuidad operativa. Las responsabilidades incluyen gestionar proveedores, contratos y presupuesto, impulsar la mejora continua y la observabilidad de servicios, y desarrollar al equipo.Se requiere más de 5 años de...

C.H. Robinson Worldwide in Monterrey seeks a Supervisor Service Delivery to lead a team supporting Freight Pay operations across multiple accounts. You will drive performance, resolve invoice and payment issues, and collaborate with cross-functional teams.This hybrid role requires Spanish and English fluency, a background in logistics, and a track record of...

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow by Building a Smokeless World. To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together! British American Tobacco Mexico has an exciting opportunity for a SAP...

Requirements 5 years of experience managing a team of 15-20 professionals and driving effective service desk operations. Fluent English communication (B2-C1) with clear pronunciation and professional vocabulary. Strong team management skills: motivating staff, managing workloads, and applying corrective actions to improve performance. Experience preparing...

5 years of direct experience in customer service management (RUN); customer-facing roles within the telecom or IT industry demonstrates your industry expertise.Proficient in managing virtual teams effectively, showcasing leadership skills in dynamic environments.Possess a solid level of technical knowledge that complements your service management...

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World. To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together! British American Tobacco Mexico has an exciting opportunity for a SAP...

Support the delivery of efficient and high-quality Human Resources services across Monterrey and selected LATAM countries. You will contribute to this objective by supporting onboarding activities, maintaining employee records, assisting with benefits administration, and ensuring the accuracy and timely completion of HR transactions. Additionally, you will...

Capital Empresarial Horizonte busca un Sr. Service Delivery Manager para liderar la interacción con clientes y equipos internos, asegurando la entrega exitosa de proyectos y servicios en Servicios Administrados.Se supervisarán contratos, alcances, soporte, finanzas y cumplimiento de SLAs/KPIs, con foco en calidad y resultados financieros. Se requiere...

Sales & Distribution effectivenessMarketing & campaign execution ACCOUNTABILITY LEVEL The Business Technology Delivery Manager - Commercial & Marketing, LATAM is accountable for assessing, guiding, and advancing the digital maturity of Commercial and Marketing organizations across LATAM. This role partners with Commercial and Marketing leaders to understand...

Spin busca un analista de producto con al menos 4 años de experiencia para liderar el análisis, documentación y diseño de soluciones tecnológicas que traduzcan requerimientos en especificaciones claras. Colaborarás con stakeholders y equipos técnicos para garantizar entregables de alta calidad a lo largo del ciclo de vida del producto.Serás mentor de...