Empleos de service desk en Monterrey

Requirements 5 years of experience managing a team of 15-20 professionals and driving effective service desk operations. Fluent English communication (B2-C1) with clear pronunciation and professional vocabulary. Strong team management skills: motivating staff, managing workloads, and applying corrective actions to improve performance. Experience preparing...

Job Description About the Role As a BSO Service Desk Advisor , you'll deliver exceptional support to external vendors, internal stakeholders, and business partners by managing inquiries and service requests across key Finance Operations processes. In this permanent role, you'll serve as a trusted point of contact for Accounts Payable, supplier management,...

Job DescriptionAbout the RoleAs a BSO Service Desk Advisor, you'll deliver exceptional support to external vendors, internal stakeholders, and business partners by managing inquiries and service requests across key Finance Operations processes. In this permanent role, you'll serve as a trusted point of contact for Accounts Payable, supplier management,...

Job Description About the RoleAs a BSO Service Desk Advisor, you'll deliver exceptional support to external vendors, internal stakeholders, and business partners by managing inquiries and service requests across key Finance Operations processes. In this permanent role, you'll serve as a trusted point of contact for Accounts Payable, supplier management,...

En Ikusi estamos buscando talento como tú, si cumples con el perfil no dudes en participarObjetivo del puesto:Apertura de tickets de fallas o cambios de los clientes de la organziaciónConocimientos, Habilidades y Aptitudes:Idioma:Requisitos de educación y experiencia:Escolaridad:Ubicación: MEX - MonterreyBeneficios y prestaciones:Salario cotizado al 100%...

Job Description About the Role As a BSO Service Desk Advisor, you'll deliver exceptional support to external vendors, internal stakeholders, and business partners by managing inquiries and service requests across key Finance Operations processes. In this permanent role, you'll serve as a trusted point of contact for Accounts Payable, supplier management,...

Overview The Service Desk Agent responsibilities include logging and handling all incoming calls, e-mails, and chats while providing excellent customer service. Work directly with customers to troubleshoot and resolve issues in a timely and efficient manner and escalate cases when necessary. Collaborate with Advanced Technical Support team to achieve daily...

The LEGO Group is seeking an experienced BSO Service Desk Advisor in Monterrey to deliver top-tier support for Finance Operations. You will manage inquiries across Accounts Payable, supplier management, Travel & Expense, and invoicing, while gaining exposure to HR processes for cross-functional coverage.Successful candidates will handle cases via ServiceNow...

The LEGO Group in Monterrey, Mexico, is seeking a BSO Service Desk Advisor to deliver outstanding support across Finance Operations, Accounts Payable, and HR-related processes. You will handle inquiries via ServiceNow, email, and case management, triage escalations, and work with regional teams to ensure timely issue resolution and high customer...

The LEGO Group is seeking a BSO Service Desk Advisor to provide exceptional support across Finance Operations, Accounts Payable, and HR processes. You will handle inquiries from vendors, internal stakeholders, and business partners, ensuring timely resolutions and high-quality service across channels.You will collaborate with service delivery teams and...

LEGO Group in Monterrey, Mexico, is seeking a BSO Service Desk Advisor to deliver high-quality support across Finance Operations and HR-related processes. You will be the trusted contact for Accounts Payable, supplier management, Travel & Expense, and invoice processing, handling inquiries via ServiceNow and email.You’ll collaborate with global service...

Job DescriptionAbout the RoleAs a BSO Service Desk Advisor, you'll deliver exceptional support to external vendors, internal stakeholders, and business partners by managing inquiries and service requests across key Finance Operations processes.In this permanent role, you'll serve as a trusted point of contact for Accounts Payable, supplier management, Travel...

Journeyfront, Inc. IT Specialist runs the day-to-day technology service desk for staff across all sites and remote locations, acts as a technical point of contact to client-side IT organizations, and administers the software, license, and device estate.This hands-on role resolves issues independently, escalates with diagnoses rather than symptoms, and...

The LEGO Group in Monterrey seeks an experienced BSO Service Desk Advisor to deliver exceptional Finance Operations support to vendors and internal stakeholders. You will handle inquiries across AP, supplier management, Travel & Expense, and reconciliation, while gaining HR process exposure for cross-functional coverage.You will collaborate with service...

Tier II Service Desk Engineer – Remote Work Setup: 100% RemoteEmployment Type: Full-TimeSchedule: Monday–Friday, US Business HoursCandidates Location: LATAM PreferredCompensation: Competitive salary in USD, based on experience About the Role We are looking for an experienced Tier II Service Desk Engineer to join our growing Managed Service Provider (MSP)...

Vontier is looking for a Service Desk Agent located in Monterrey, Nuevo León. In this role, you will handle incoming customer requests via various channels, troubleshoot issues, and collaborate with the technical support team to deliver excellent service. You should have at least 2 years of experience in customer support, strong communication skills, and a...

The LEGO Group in Monterrey is seeking a Senior Advisor for the HR Service Desk to deliver high-quality HR support across multiple channels and service platforms. You will manage stakeholder needs, work with regional teams, and help shape a consistent, customer-focused service experience.You will handle a wide range of inquiries, contribute to service...

Turtle Trax S.A. in Monterrey is seeking a Service Desk Manager to lead a team of 15-20 professionals and drive effective service desk operations.The ideal candidate will command fluent English (B2-C1), excel at team motivation, workload planning, and corrective actions, and serve as the primary client escalation point while following ITIL processes and...

Join DYOPATH as a Service Desk Level 1 Analyst Are you passionate about helping people solve tech challenges and keeping their day running smoothly? DYOPATH is looking for a Service Desk Level 1 Analyst who loves problem-solving, thrives in a fast-paced environment, and is committed to delivering exceptional customer service. Why You’ll Love Working...

DYOPATH is seeking a Service Desk Level 1 Analyst to be the first contact for technical support via phone, email, and chat. You will troubleshoot desktops, laptops, printers, mobiles, software, and networks, logging all interactions and escalating when needed.Work is remote in Mexico with a 7a-4p schedule, Monday to Friday. The role offers growth,...