tech support

TE Connectivity in Hermosillo, Mexico seeks an IT Analyst I/IT Operations Analyst I to provide technical support, manage IT systems, and assist with projects. The role involves diagnosing hardware, software, and network issues, guiding users on standard applications, and maintaining IT documentation.Ideal candidates have 1–2 years in IT, an Associate’s...

DoorDash Mexico City is seeking a Team Lead, Autonomy Tech Support to guide the CDMX ATS team in day-to-day operations, set priorities, and escalate high‑impact fleet issues. You will coach Specialists, ensure rigorous troubleshooting, and drive documentation and operational readiness as the autonomous fleet scales.This 100% in‑office role in Coyoacán...

MSA Safety México busca un profesional para brindar soporte técnico y mantenimiento de PCs e impresoras, atendiendo a clientes internos y gestionando incidencias a través del sistema de tickets. Se espera una visión proactiva y capacidad de organización en un entorno híbrido.Se valorarán habilidades de comunicación en inglés básico y la capacidad...

United States Digital Space LLC in Mexico City is seeking a seasoned Technical Support Engineer to help enterprise customers implement and optimize cloud-based directory and identity solutions. You will work with on-premise or hosted user stores, balancing technical depth with a customer-first mindset.You will own end-to-end issues, guide customers through...

Copeland busca un Líder de Turno para coordinar y supervisar el equipo de soporte técnico en turnos híbridos en Ciudad de México. La función mantiene la operación de los sistemas HVAC/R, gestiona alarmas, diagnósticos y tickets, y asegurando KPIs y tiempos de respuesta.El candidato debe tener formación en Ingeniería en Sistemas, Mecatrónica,...

Michelin es una empresa líder en soluciones para movilidad y consumo, con operaciones en México. Buscamos un Customer Care Representative para garantizar experiencias excepcionales gestionando solicitudes, quejas y consultas, y coordinando soluciones entre áreas de negocio.Funciones clave: seguimiento de casos, diagnóstico técnico y soporte de segundo...

A global leader in rotating equipment solutions is looking for a technical support specialist. In this role, you will provide Level 1 remote technical support, manage service requests, and ensure smooth operation of IT services for employees. Required qualifications include a Bachelor’s degree in a related field and 2–3 years of experience in customer...

DoorDash Mexico City is seeking a Team Lead, Autonomy Tech Support to guide the CDMX ATS team in day-to-day operations, set priorities, and escalate high‑impact fleet issues. You will coach Specialists, ensure rigorous troubleshooting, and drive documentation and operational readiness as the autonomous fleet scales.This 100% in‑office role in Coyoacán...

DoorDash Labs in Mexico City is seeking a Team Lead for Autonomy Tech Support to lead day-to-day operations, scale the autonomous fleet, and drive troubleshooting, documentation, and cross-functional coordination.You will mentor ATS Specialists, own escalation processes, and partner with Engineering, Operational Intelligence, and Robot Operations to improve...

DoorDash Mexico is seeking a Team Lead, Autonomy Tech Support in CDMX to guide the day-to-day operations of the Autonomy Tech Support team and drive technical excellence. You will mentor ATS Specialists, manage workloads, and partner with Engineering and Operations to scale the autonomous fleet.You will lead troubleshooting, documentation, and escalation...

Microsoft in Mexico City seeks an experienced trainer to deliver a two-week onboarding program for FTE Technical Support Engineers. Using an AI-first delivery model, you will design and run in-person sessions that cover professional skills, process, tools, and non-technical customer service topics to accelerate Time to Competency.You will establish a solid...

About the Team DoorDash Labs is a team within DoorDash building autonomous delivery robots and other autonomy solutions from the ground up for DoorDash's core delivery platform. If you have a passion for applying robotics solutions to a service loved by millions of people, then we want to talk to you! About the Role As an Operations Specialist in Autonomy...

MissionHires is seeking a Helpdesk - Technical Support Analyst L1/L2 to provide comprehensive support for customers and internal users. The ideal candidate will have strong troubleshooting skills with PCs (HP hardware), knowledge of operating systems, and a customer-centric approach. This role involves configuring and maintaining equipment, managing IT...

United States Digital Space LLC in Mexico City is seeking a seasoned Technical Support Engineer to help enterprise customers implement and optimize cloud-based directory and identity solutions. You will work with on-premise or hosted user stores, balancing technical depth with a customer-first mindset.You will own end-to-end issues, guide customers through...

MissionHires is seeking a Helpdesk - Technical Support Analyst L1/L2 to provide comprehensive support for customers and internal users. The ideal candidate will have strong troubleshooting skills with PCs (HP hardware), knowledge of operating systems, and a customer-centric approach. This role involves configuring and maintaining equipment, managing IT...

JoVE seeks an experienced Customer Support Representative to act on the front lines, answering questions and troubleshooting technical problems for customers worldwide. You will assist with JoVE’s products and guide clients through technical issues, supporting internal staff and external clients 24/7.The role requires a Bachelor’s degree, 2+ years in...

Copeland LP in Mexico City seeks a Shift Leader to coordinate and supervise the technical support team responsible for responding to alarms and faults in HVAC and refrigeration control systems. You will ensure timely ticket management, prioritize critical events, and validate remote diagnostics during your shift.This role requires a degree in engineering or...

Hewlett Packard Enterprise Development LP in Mexico City is seeking an Onsite Field Technical Support & Tech Consulting specialist to service Nonstop environments. This role is designed as onsite with office-based work at partner or customer locations.You will provide Level 1 support, troubleshoot issues, apply patches, coordinate with engineering, and...

Deliverect Group in Mexico City is looking for a Customer Experience Team Lead to champion a customer-first culture and manage a high-performing support team. This full-time, hybrid role offers flexible work arrangements. You will optimize local support workflows and collaborate with stakeholders to provide outstanding technical assistance to clients....

MissionHires is seeking a Helpdesk - Technical Support Analyst L1/L2 to provide comprehensive support for customers and internal users. The ideal candidate will have strong troubleshooting skills with PCs (HP hardware), knowledge of operating systems, and a customer-centric approach.This role involves configuring and maintaining equipment, managing IT...