tech support

Copeland LP in Mexico City seeks a Shift Leader to coordinate and supervise the technical support team responsible for responding to alarms and faults in HVAC and refrigeration control systems. You will ensure timely ticket management, prioritize critical events, and validate remote diagnostics during your shift.This role requires a degree in engineering or...

Michelin es una empresa líder en soluciones para movilidad y consumo, con operaciones en México. Buscamos un Customer Care Representative para garantizar experiencias excepcionales gestionando solicitudes, quejas y consultas, y coordinando soluciones entre áreas de negocio.Funciones clave: seguimiento de casos, diagnóstico técnico y soporte de segundo...

About the Team DoorDash Labs is a team within DoorDash building autonomous delivery robots and other autonomy solutions from the ground up for DoorDash's core delivery platform. If you have a passion for applying robotics solutions to a service loved by millions of people, then we want to talk to you! About the Role As an Operations Specialist in Autonomy...

A leading software company is looking for a Tier 2 Technical Support Engineer in Mexico. This role involves assisting customers with software issues, requiring strong SQL and Java/J2EE experience. The ideal candidate has 3+ years in a technical support role, excellent communication skills, and a problem-solving mentality. This position offers full-time...

OVERVIEW Join the Team! Are you looking for a TEMPORARY (3 months)? We are hiring Bilingual Customer Service Agents for Tech Supportto work 100% onsite in Mexico City (near Reforma 2-22). Join a company that values your professional development, well-being, and growth. RESPONSIBILITIES What will you do in this role? As a Bilingual Customer Service/Tech...

DoorDash Mexico City is seeking a Team Lead, Autonomy Tech Support to guide the CDMX ATS team in day-to-day operations, set priorities, and escalate high‑impact fleet issues. You will coach Specialists, ensure rigorous troubleshooting, and drive documentation and operational readiness as the autonomous fleet scales.This 100% in‑office role in Coyoacán...

DoorDash Labs in Mexico City is seeking a Team Lead for Autonomy Tech Support to lead day-to-day operations, scale the autonomous fleet, and drive troubleshooting, documentation, and cross-functional coordination.You will mentor ATS Specialists, own escalation processes, and partner with Engineering, Operational Intelligence, and Robot Operations to improve...

MSA Safety México busca un profesional para brindar soporte técnico y mantenimiento de PCs e impresoras, atendiendo a clientes internos y gestionando incidencias a través del sistema de tickets. Se espera una visión proactiva y capacidad de organización en un entorno híbrido.Se valorarán habilidades de comunicación en inglés básico y la capacidad...

MissionHires is seeking a Helpdesk - Technical Support Analyst L1/L2 to provide comprehensive support for customers and internal users. The ideal candidate will have strong troubleshooting skills with PCs (HP hardware), knowledge of operating systems, and a customer-centric approach.This role involves configuring and maintaining equipment, managing IT...

Michelin México busca fortalecer su equipo de Consumer Care para garantizar una experiencia excepcional al consumidor. Serás responsable de gestionar solicitudes, quejas y consultas, brindando soporte técnico y coordinando soluciones entre áreas internas para asegurar la satisfacción del cliente.El rol implica administración de plataformas clave...

MissionHires is seeking a Helpdesk - Technical Support Analyst L1/L2 to provide comprehensive support for customers and internal users. The ideal candidate will have strong troubleshooting skills with PCs (HP hardware), knowledge of operating systems, and a customer-centric approach. This role involves configuring and maintaining equipment, managing IT...

MissionHires is seeking a Helpdesk - Technical Support Analyst L1/L2 to provide comprehensive support for customers and internal users. The ideal candidate will have strong troubleshooting skills with PCs (HP hardware), knowledge of operating systems, and a customer-centric approach. This role involves configuring and maintaining equipment, managing IT...

Deliverect in Mexico City is looking for a Customer Experience Team Lead to enhance customer support operations. In this hybrid role, you will lead a team, ensuring optimal workflow and collaboration with various departments. As a part of a fast-scaling SaaS unicorn, you will tackle challenges in the food tech sector. The position offers a dedicated...

MissionHires is seeking a Helpdesk - Technical Support Analyst L1/L2 to provide comprehensive support for customers and internal users. The ideal candidate will have strong troubleshooting skills with PCs (HP hardware), knowledge of operating systems, and a customer-centric approach. This role involves configuring and maintaining equipment, managing IT...

Henkel Adhesive Technologies seeks a Specialist TIS to provide first-line remote technical support for customers across Latin America, focusing on adhesives, surface treatments, coatings, and dispensing equipment. You will handle inquiries via phone, email, and chat, collect data for accurate recommendations, and escalate when needed.The role involves...

Copeland busca un Líder de Turno para coordinar y supervisar el equipo de soporte técnico en turnos híbridos en Ciudad de México. La función mantiene la operación de los sistemas HVAC/R, gestiona alarmas, diagnósticos y tickets, y asegurando KPIs y tiempos de respuesta.El candidato debe tener formación en Ingeniería en Sistemas, Mecatrónica,...

DoorDash Labs in Mexico City is seeking a Team Lead for Autonomy Tech Support to lead day-to-day operations, scale the autonomous fleet, and drive troubleshooting, documentation, and cross-functional coordination.You will mentor ATS Specialists, own escalation processes, and partner with Engineering, Operational Intelligence, and Robot Operations to improve...

Metova invita a recién egresados de Ingeniería Electrónica o Mecatrónica a iniciar su carrera en soporte técnico, CCTV y redes, desarrollándose junto a un equipo profesional.Las funciones incluyen apoyar en atención a usuarios, instalación y mantenimiento de CCTV, revisión de equipos de red y gestión de incidencias, con un horario de lunes a...

A global leader in rotating equipment solutions is looking for a technical support specialist. In this role, you will provide Level 1 remote technical support, manage service requests, and ensure smooth operation of IT services for employees. Required qualifications include a Bachelor’s degree in a related field and 2–3 years of experience in customer...

United States Digital Space LLC in Mexico City is seeking a seasoned Technical Support Engineer to help enterprise customers implement and optimize cloud-based directory and identity solutions. You will work with on-premise or hosted user stores, balancing technical depth with a customer-first mindset. You will own end-to-end issues, guide customers through...